Claims Handler

il y a 2 semaines


Luxembourg, Luxembourg Huntalnt Temps plein
Description Join the European HQ of a globally backed insurance group with strong roots in Asia and a growing footprint in Europe. With a stable foundation and ambitious expansion plans, the company offers a unique opportunity to shape the Dutch market strategy within a dynamic, cross-cultural environment. Ideal for professionals looking to make real impact in a growth-focused, internationally minded organization.

PRIMARY RESPONSIBILITIES
  • Develop and refine claims policies and operating procedures to align with departmental responsibilities and expectations.
  • Handle the processing, assessment, and management of claims within the designated authority.
  • Lead the coordination and oversight of claims investigations and negotiations, establish cooperation frameworks, and maintain strong working relationships with local loss adjusters and risk survey firms.
  • Create performance evaluation policies for loss adjusters and partner agencies and conduct regular performance appraisals.
  • Conduct claims data analysis and support related departments with reserve management tasks.
  • Perform additional duties as assigned by supervisors.
Exigences
  • A Bachelor's degree or higher.
  • At least 3 years of experience handling claims within a non-life insurance company, or a minimum of 5 years of experience with a non-life loss adjustment or risk survey agency. Exceptionally qualified candidates may be considered with slightly less experience.
  • Strong knowledge of local insurance regulations and a thorough understanding of claims policies, procedures, systems, and risk management practices.
  • Familiarity with the operations of non-life insurance firms and established relationships with loss adjusters in the Benelux region.
  • Strong written and spoken skills in English and Dutch. Other languages, such as French, Chinese andGerman, will be preferred.
  • Proficiency in standard PC programs (Word, Excel and PowerPoint).
  • Strong communication and coordination.Organized, autonomous, rigorous and strong execution in work..

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