Business Support Analyst

il y a 1 jour

Kirchberg, Luxembourg NatWest Group Temps plein

Job Description
Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.

This role is based in Luxembourg and as such all normal working days must be carried out in Luxembourg.

Join us as a Business Support Analyst

  • In this influential role, you'll be supporting the delivery of people related and operational processes, systems and logistics
  • You'll ensure that operational risks are identified, evaluated, reported and considered, and where appropriate plans are implemented
  • This is a chance to set up a positive environment of engagement and challenge, allowing you great exposure and networking opportunities

What You'll Do
As a Business Support Analyst, you'll be complying with risk & compliance policies and procedures, including managing operational and regulatory risks ensuring these are identified, evaluated, reported and considered and where appropriate plans are implemented.

Your responsibilities will include:

  • Providing reporting on the business controls environment, residual risks, issues and actions. Engaging with outsource providers on risk and regulatory matters
  • Communicating and liaising with all management regarding mandatory and regulatory change
  • Providing support to senior management with ad-hoc tasks and projects deemed business priority
  • Identifying quality improvements to the business
  • Developing and fostering working relationships with the senior management team, as well as internal and external audit bodies

The Skills You'll Need
We're looking for an experienced analyst with a heightened awareness of and exposure to operational risk management in a fast paced environment. You'll need a broad understanding and experience of analysing regulatory changes, investigating incidents and identifying underlying issues, as we are evaluating compliance gaps and proposing practical solutions.

Additionally, you'll need:

  • Familiarity with risk identification, assessment, and mitigation techniques as well as knowledge of control design and effectiveness testing.
  • The ability to analyse complex processes and identify material risk issues in order to simplify and create risk management solutions
  • Strong influencing, communication and interpersonal skills, with the ability to develop collaborative working relationships with key stakeholders, and tailor the communication style to suit your audience
  • Experience in a leadership environment, with the ability to inspire, coach and motivate others
  • The ability to adhere to tight deadlines and manage your own workload, taking account of conflicting demands
  • Knowledge of French language

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