Client Services Agent
il y a 6 heures
**Find your purpose at KPMG Luxembourg**
We are diverse and dedicated problem solvers, part of the worldwide network of high-quality audit, tax and advisory services.
We offer excellent career prospects that balance autonomy, flexibility and responsibility. Our comprehensive benefits inspire our people do and feel their best.
Right now, we have more than 1900 employees from 73 nationalities. Join our growing group of young and youthful innovators to uncover a world of opportunity together.
**We are seeking for an Client Services Agent**
The client Sevices Agent provides a high professional welcome to all clients and visitors, is the first ambassador of the KPMG values and feelings when receiving our clients in our premises
This person is also responsible for meeting room management in our two buildings.
**What you will be working on**:
Client services related activities:
- Greet and welcome guests, visitors and staff in our 2 buildings (Pulse Center & 39 JF Kennedy)
- Ensure a service of excellence at the Client Services desk
- Deliver a first-class service to the client.
- Determining clients' needs and directing them accordingly
- Be a contributor of our Client Experience by promoting our working places (our headquater JFK or our new branded building Pulse Center)
Catering and events organization:
- Liaise and collaborate with our on-site caterer to organize internal or external events
- Manage VIP and Conference room bookings
- Facilitate, organize and liaise with our Hospitality team regarding changes, last minute requests on meeting room reservations
Support for several administrative tasks
- Backup for the Reception switchboard
- Taxi bookings
- Order supplies
- Liaise and provide support to our Facilities department on day to day matters and queries
**What we look for**:
- You have an A-level equivalent in administration
- You have a minimum of 2 years of experience in a similar position
- You are client oriented and have a « close to perfection » mindset service
- You have an excellent presentation and exceptional communication skills
- You are pragmatic and have a full discretion approach to solve problems
- You are eager to learn and have a positive attitude
- You have great administrative skills
- You have catering experience
- You are fluent in English and French (German and any other languages are a plus)
**What will you get**
We offer more than jobs. With our flexible work model, you can enjoy work and rest and recharge. Our competitive compensation packages, paid time away from work, recognition bonuses and dedicated programs for personal development and wellbeing help to keep everyone refreshed and motivated.
**Join us to develop to your full potential together, for better.**
KPMG is where you will find the right opportunities to advance your career. Take advantage of the widest available range of possibilities so you can grow professionally. If you are passionate about working on what really matters - and want to have fun along the way - we would love to meet you.
- KPMG is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. Our recruiting decisions are based on your experience and skills._
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