Monitoring Administrator/dynatrace
il y a 2 semaines
Endeavour Recruitment has an excellent long term contract opportunity for a Monitoring Administrator-DYNATRACE-APM-Unix/Cloud (AWS/K8s)-Python to support the planning, architecture, analysis, design, implementation, administration, and operations of Monitoring solution.
The Monitoring Administrator member operates, implements and maintains in a 24x7-enterprise production environment.
**Mission**:
- Operation, administration and integration of supervisory solutions based mainly on tools: DYNATRACE, or similar monitoring solution by adapting the configurations according to the situation.
- Participate in day-to-day activity of operations
- Participate in agile mode in project activities
**The key accountabilities for this role are**:
- From a broad selection of monitoring tools, conceptualize, develop, and implement vendor or custom monitoring solutions to ensure system functions at peak performance.
- Identify, analyse, architect, and test enhancements or bug fixes to the current systems management infrastructure to meet changing requirements and increase productivity.
- Analyse processes to establish technical guidelines and standards for systems monitoring.
- Provide administrative support for configuration and proper operation of monitoring tools used by Operational teams.
**Daily tasks**:
- Administration of monitoring platform
- Ensure availability of monitoring solution (monitoring, alerting) in 24/7 mode (on call)
- Handle daily operation activities (requests, changes and incidents)
- Participate in day-to-day activity of operation
- Participate in agile mode in project activities
- Participate in weekly meeting with SDMs
- Ensure that requests and incidents are resolved within agreed KPI
- Respond to technical support tickets for Monitoring features and configuration
- Configure Monitoring, solution
- Deploy in production & administrate Monitoring tools on the existing perimeter
- Maintain documentation (how-to, normalization, installation) Participation in project and customer and technical team training:
- Participate in monitoring technical projects
- If necessary, assist/support service owner to develop their internal process to ensure detection of error and proactive.
**Essential Skills & Technologies**:
- At least 6 years of professional experience for Senior Monitoring/CMDB/FLAM Administrator
- Monitoring Platform: DYNATRACE/APM or similar
- Databases: Oracle,MySQL
- Tools: Jenkins, Ansible, Git
- System: Linux/Unix/Cloud(AWS)/kubernetes
- Languages: Shell (like ksh, bash),Python and other languages is a plus
- Web services: RESTFul, SOAP
- Ticketing Tools: SMT HP Service Manager
- ITIL certified or relevant experience/knowledge
- English fluently spoken and written
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