Operations Oversight Officer

**Description du poste**:
The Luxembourg Operations Oversight Department is a key function within Amundi Luxembourg S.A. responsible for Governance and Management of the strategic Outsourced Providers entrusted to perform Custody, Fund Administration and Transfer Agent Services to the Amundi Luxembourg Funds range.

Operations Oversight is the point of reference for addressing all the requests / service issues escalated by other Amundi companies to the Luxembourg service providers.

The team ensures - in accordance with agreed standards (Operating Memorandums, SLAs and KPIs) - the accurate carrying out of activities performed by the external service providers.

Operations Oversight supports the management of Amundi Luxembourg in the main strategic and commercial initiatives.

In this role:

- to be the main point of contact in case of escalation for significant incidents or for service quality issues from internal and external clients;
- to support the Head of Department in the organization and performance of recurrent activities of the team
- to oversight the audit process and the preparation of Financial Reports for the funds managed dealing with service providers and Auditors
- to perform ex-post controls on NAV
- to ensure the level of services received are in adherence to the agreed service standards, also through the maintenance of issue logs, KPI and Traffic Light reports;
- to participate to Service Review Meetings with the service providers;
- to participate to relevant projects requesting the presence of the Operations Oversight function;
- Date de prise de fonction
- 01/01/2021
- Poste avec management
- Non
- Niveau d'étude minimum
- Bac + 4 / M1
- Formation / Spécialisation
- University Degree
- Working experience: 4-5 years of experience in in the fund industry, preferably in Fund Administration, or as Auditor;
- Very good knowledge of English and French language; additional languages represent an asset;
- Good knowledge of the Luxembourg investment funds industry and of the associated regulatory environment;
- Good organizational skills and an ability to work independently;
- Interpersonal skills and previous experience in relationship management role for Outsourced activities would be an advantage;
- Niveau d'expérience minimum
- 6 - 10 ans
- Compétences recherchées- Analytical skills,
- self-motivated
- ability to work under pressure independently and proactively with multiple deadlines, prioritizing activities,
- networking abilities
- Loyal team player.
- Outils informatiques
- Strong IT skills: Excel, Access;
- Langues
- Very good knowledge of English and French language; additional languages represent an asset;
- **Entreprise Amundi**:
Premier gérant d'actifs européen parmi les 10 premiers acteurs mondiaux [1], Amundi propose à ses 100 millions de clients - particuliers, institutionnels et entreprises - une gamme complète de solutions d'épargne et d'investissement en gestion active et passive, en actifs traditionnels ou réels. Ses six plateformes de gestion internationales [2], sa capacité de recherche financière et extra-financière, ainsi que son engagement de longue date dans l'investissement responsable en font un acteur de référence dans le paysage de la gestion d'actifs. Les clients d'Amundi bénéficient de l'expertise et des conseils de 5 300 professionnels dans 35 pays. Filiale du groupe Crédit Agricole, Amundi est cotée en Bourse et gère aujourd'hui plus de 2 000 milliards d'euros d'encours [3]. Amundi, un partenaire de confiance qui agit chaque jour dans l'intérêt de ses clients et de la société. [1] Source : IPE « Top 500 Asset Managers » publié en juin 2022 sur la base des encours sous gestion au 31/12/2021 [2] Boston, Dublin, Londres, Milan, Paris et Tokyo [3] Données Amundi y compris Lyxor au 31/03/2022 En agissant chaque jour dans l'intérêt de la société, nous sommes un groupe engagé en faveur des diversités et de l'inclusion. Tous nos postes sont ouverts aux personnes en situation de handicap.