Customer Success Agent
il y a 7 jours
Si vous parlez Français **et Anglais,** alors cette offre est pour vous
Nous recherchons un/une **Conseiller Customer Success**pour rejoindre notre équipe en pleine croissance.
**Présentation de l’entreprise**:
**Description du profil**:
Expérience: avoir travaillé dans un call center ou un support de services IT ou dans la téléphonie est considéré comme un avantage.
**Le rôle**:
Il/elle est responsable d’un portefeuille de clients. Il/elle donne des informations précises et livre la solution aux demandes de ses clients, tout en respectant les procédures internes.
Il/elle participe à l’atteinte des objectifs du département afin d’harmoniser le niveau du service offert à nos clients. Il/elle supporte le service sur d’autres tâches en cas de besoins.
Rejoignez-nous
Type d'emploi : Temps plein, Durée indéterminée
Rémunération : à partir de €3.400,00 par mois
Formation:
- BTS (Requis)
Expérience:
- Call Center/HelpDesk/Tech Support: 2 ans (Requis)
Langue:
- Français (Requis)
- Anglais (Requis)
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