(Senior) Associate Relationship Manager
il y a 1 jour
Description
Founded in 1856, Banque Internationale à Luxembourg is the oldest multi-business bank in the Grand Duchy. From its foundation, the BIL has always played an active role in the development of the Luxembourg economy. It currently operates in retail, private and corporate banking, as well as on major capital markets. Employing more than 2 000 people, BIL is present in the financial hotspots that are Luxembourg, Switzerland, and China.
As a major player in Luxembourg’s finance industry and as a signatory of the UN Principles of Responsible Banking, BIL is committed to handing over a responsible and sustainable bank to future generations.
As a (Senior) Associate Relationship Manager, you will be responsible for taking care of clients by providing an excellent administrative service. The function will also focus on the implementation of new IT tools (T24, Saleforce, DSM, etc.) and the preparation of client portfolios as part of this migration.
The position is based in Luxembourg and you will report to the Head of Southern & Western Europe - European Private Banking Clients.
**Responsibilities**:
- Provide high-level administrative, operational and commercial assistance to the RMs in client management.
- Day-to-day management and control of all the clients’ queries, in collaboration with RMs (account openings, placements and investments, client visits, transfers, etc.).
- Proactive follow-up of accounts status.
- Proactively identify client needs and share the information with RMs.
- Test new IT tools
Must Have Requirements
- Typically at least 5 years’ experience in the banking environment, in an administrative role
- Good knowledge of relevant internal processes and compliance obligations
- Fluent in French and English, any other language is seen as an advantage
- Well-organized, flexible and disciplined, able to handle multiple tasks and client requests in a structured way
- Strongly client
- and results-oriented and motivated to be part of a team.
- Open and critical mind
- IT minded
We offer
BIL offers a broad range of challenging projects and a huge choice of career paths - we will assist you in finding the one that best meets your skills and expectations. Your personal development is our priority and we greatly encourage you to dive into different business areas for the broadest possible experience.
BIL is firmly of the opinion that diversity & inclusion contribute towards increasing the collective performance of the bank. We are committed to creating a culture of inclusion that encourages individual development with equal opportunities for all.
Languages French English Education Bachelor Experience 5+ years
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