Support Manager

Organization, implementation and maintenance of (IS) support and evolution - Coordination of support teams - Contribute to IS Service management Coordination with the project teams - Coordination of wiki sites, collaborative sites or social networks - Follow-up of service quality - Management and follow-up of user requests - Guidance regarding the use of...

We are currently looking for a Support Manager to strengthen the Cronos Europa team. This role supports IT security assurance by handling service requests, managing documentation, and maintaining security systems. It involves contributing to new service designs, resolving technical issues, and collaborating with internal teams and external...

Organise and facilitate meetings and workshops on Programme related matters. - Organisation and QA of documentation across the programme - SharePoint site, templates, quality of documentation, enhance presentation and reporting - Promote the Programme through enhancing communications, preparing presentations, assisting with change management and the...

**Fonction**: - Act as a team lead, collaborating closely with our client facing Administrators and Accountants using eFront to ensure the appropriate delivery of client service - Act as a higher authority for recording static data and transactional data on to eFront - Manage and review incoming requests to prioritise and delegate effectively - Support...

**Type de contrat**: CDI **Temps de travail**: Temps plein **Activités / Missions**: Présente au Luxembourg depuis plus de 100 ans, la Banque de Luxembourg est un acteur financier incontournable de la place au service de clients privés, de clients de type entreprises ou institutionnels. Labellisé B-Corp nous nous engageons pour un impact social,...

Experience in program or project management - Experience using data and metrics to determine and drive improvements - Experience working cross functionally with tech and non-tech teams - Ensure Merchants that offer Amazon Pay in Americas and Europe regions are provided with consistent and high-quality support via suitable support partners. - Manage these...

Luxembourg - Operations - Global Wealth Management **Job Reference #** - 285154BR **City** - Luxembourg **Job Type** - Full Time, Temporary / Contract **Your role** - Do you have a keen eye for detail? Do you know how to identify inconsistencies and increase efficiencies? We’re looking for someone like that, a Network & Market Infrastructure Analyst...

DESCRIPTION We’re currently looking for a highly skilled Program Manager, Merchant Support to join our team. In that role you will be responsible for driving programs to improve Amazon Pay’s Merchant support operations across Americas and Europe. Operating as a product expert and customer advocate, you will act as a liaison between the Amazon Pay...

ING Solutions Investment Management (ISIM) is looking for a Sales Support Intern to support its activities in Luxembourg starting from December 1st for 6 months. ISIM is a subsidiary of ING Belgium (32%) and ING Luxembourg (68%). ISIM benefits from the status of a “Super ManCo” as it has received licenses to manage both UCITS and Alternative Investment...

**BNP Paribas Securities Services**, a subsidiary of the BNP Paribas group, is one of Europe's leading providers of custody services for securities. The Luxembourg branch plays a major part in its operations, offering clients high value-added services extending from custody to securities lending, fund administration, performance measurement and ratings, and...