Support Manager

**Tasks**: - Organisation, implementation and maintenance of (IS) support and evolution - Coordination of support teams - Contribute to IS Service management - Coordination with the project teams - Coordination of wiki sites, collaborative sites or social networks - Follow-up of service quality - Management and follow-up of user requests - Guidance...

Pictet is an investment-led service company, offering wealth management, asset management and related services. We are an independent investment partnership known for our long-term mindset, responsible approach to business and entrepreneurial spirit. These principles have defined us since 1805. For our clients, colleagues, and wider society, we always aim...

**Your team**: - The **Pictet Group** is one of the world’s leading independent wealth and asset managers. Founded in 1805 and headquartered in Geneva, Switzerland, the Group is represented at 30 offices in financial centres worldwide, and currently employs over 5200 people. Pictet has been present since 1989 in Luxembourg, where it employs over 700...

**Your tasks** - Maintaining the different components to have a reliable data exchange infrastructure, covering the monitoring of the usage and performance of the different information systems, troubleshooting of incidents and installation of patches to solve problems; - Analysis of specific programs (database reports, database import/export, etc.); -...

10-15 years+ of professional experience including 4+ years in people management or leading big teams - Strong experience in Operations management or exposure to Sellers/Vendors/Customer Support set ups - Ability to think strategically and creatively whilst also executing operationally with high attention to detail and operational excellence - Demonstrated...

**Client Support Organisation Network Management Specialist - 12 months**: **Your role** Do you have a keen eye for detail? Do you know how to identify inconsistencies and increase efficiencies? We’re looking for someone like that, a Network & Market Infrastructure Analyst for 12 months: - implement process improvements within a global function,...

**Company**: At Vodafone Group, we build connections to all our Global operations, acting as an advisory board to drive consistency and customer excellence across 30 countries and for over 420 million customers. We constantly uncover tactics to innovate how we operate, set our global standards, or lead our strategic performance. By joining Vodafone Group,...

**Company**: At Vodafone Group, we build connections to all our Global operations, acting as an advisory board to drive consistency and customer excellence across 30 countries and for over 420 million customers. We constantly uncover tactics to innovate how we operate, set our global standards, or lead our strategic performance. By joining Vodafone Group,...

Luxembourg - Operations - Global Wealth Management **Job Reference #** - 285154BR **City** - Luxembourg **Job Type** - Full Time, Temporary / Contract **Your role** - Do you have a keen eye for detail? Do you know how to identify inconsistencies and increase efficiencies? We’re looking for someone like that, a Network & Market Infrastructure Analyst...

**Learn. Develop. Grow. But always: Share value**: Join our international team that drives positive change, united by a spirit of openness and curiosity. We empower you to have an impact and to grow - personally and professionally. With us, you work at the heart of financial systems and evolve the way markets operate. We’re excited about the future because...