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Claims Auditor for An International Dedicated Team

il y a 2 semaines


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Our client is seeking a Claims Auditor to join an innovative and international team based in Luxembourg. The company values transparency, respect, and honesty, focusing on integrating insurance in everyday life to enhance customers' experiences. As part of an exciting new project in embedded insurance, you will play a key role in driving the launch of a European business branch and be part of a dynamic, entrepreneurial environment. The company promotes an agile and collaborative work culture, encouraging employees to think outside the box and challenge the status quo.
Tasks
- Coordinate claims processes with partners.
- Conduct onboarding, due diligence, and audits with third-party administrators (TPAs) or claims departments of partners.
- Oversee claim management, ensuring compliance with best practices across all phases of claims handling, including coverage, investigation, compensability, evaluation, recovery, and resolution.
- Collaborate with partners, pricing, and reporting actuaries to analyze claims data, detect trends, and evaluate product adjustments.
- Actively contribute to process optimization and streamlining efforts.
- Participate in the evaluation of reserves guidelines and validate claims payments when necessary.
- Provide monthly KPIs in collaboration with actuaries and assist with dashboard preparation.

**Requirements**:

- Prior experience in a similar role (several years).
- Solid understanding of insurance policies, coverage provisions, and claims processes.
- Strong communication skills to interact with internal stakeholders and external partners.
- Fluent in English (German is a plus). Additional languages are an advantage.
- Experience with various types of insurance (e.g., property, casualty, motor, liability).
- Analytical abilities to assess claims data and trends, with the ability to make informed decisions.
- Customer orientation, critical thinking, proactivity, and agility in a complex environment.
- Occasional business trips to Luxembourg if working on a freelance basis.
- Bachelor's degree and more than 2 years of experience in claims auditing.

**Benefits**:

- Flexible work arrangements, including remote options.
- Time Off in Lieu (TOIL).
- Opportunities for professional growth and development.

Terms & Conditions
**Disclaimer**: While diligent efforts have been made to ensure the accuracy and thoroughness of this job description, the possibility of typographical errors or inaccuracies cannot be completely ruled out. We hereby expressly disclaim any liability associated with such errors or inaccuracies.