Digital Channels

il y a 2 semaines


Luxembourg Julius Baer Temps plein

At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.

Julius Baer embarked on an ambitious digital transformation initiative to bring our digital client experience to the next level. We are growing our team and are looking for individuals who want to actively shape the digital future of Julius Baer, the international reference in Private Banking. We offer you an environment and colleagues who motivate, challenge, and help you advance and the opportunity to work on digital products and services that will make a difference for our clients.

The Channels & Innovation team is looking for a new colleague who is passionate about driving our digital strategy forward and is experienced in deriving business insights out of data. You will work closely with product owners/experience mangers - amongst many others to implement the strategic vision. You are a tech-savvy trendsetter who has innovative ideas to improve the experience of Julius Baer’s clients.

**YOUR CHALLENGE**:

- Shape and drive digital client strategy and implementation roadmap by analysing the needs of our front-office teams to provide comprehensive roadmaps along the planning cycles for both change & run-the-bank perspectives
- Support development of new client journeys from inception to implementation working closely with the agile delivery teams globally, Product Management, and other units
- Collaborate with engineering teams to manage priorities, backlogs, and delivery schedule
- Create data-driven insights to derive new business requirements, sales activities and KPI frameworks
- Drive change and increase in customer adoption, usage, and satisfaction across the Digital assets
- The position is based in Luxembourg

**YOUR PROFILE**:
**Professional and Technical**
- Thorough understanding of private banking client needs, value chain and investment products
- Minimum 5 years of product / platform ownership, project management and delivery experience
- At least 3 years of Agile experience
- Applied data analytics experience to derive insights and steer business activities
- Experience defining a vision and strategy for a digital solution, product or service. Successfully managed the full product lifecycle, including integration of user feedback and driving prioritization
- Demonstrated capability for problem solving and decision-making.

**Personal and Social**
- Excellent communication and stakeholder management skills. Enthusiastic collaborator and team player with a positive attitude
- Proven ability to manage large cross-functional project teams across regions
- Strong conceptual, analytical and problem solving skills. Demonstrated data-driven decision making
- Ability to think pragmatically and drive execution of concepts. Analyse, prioritize, resolve issues and take decisions during challenging times



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