Quality Assurance Manager

il y a 14 heures

Luxembourg HNM Solutions Temps plein

**Job ID: HNMJD3412**:
**Role: Quality assurance Manager (QAM)**

**Location: Luxembourg**

**Language: English**

**Description of the task**:

- Quality Assurance Manager (QAM)
- Elaboration and maintenance of IS quality control procedures.
- Provision of quality plans and service level agreements.
- IS Quality control and evaluation.
- Provision of quality studies, quality assessments or other quality matters associated with information system projects.
- Definition, elaboration, management and reporting of quality tests.
- Advice on quality improvements.
- Assistance in the implementation of project management methodology.
- Coordination of test campaigns.

**Knowledge and Skills**
- The Following skills and knowledge are required for the performance of the above listed tasks:

- Very good knowledge of IT Governance processes
- Ability to manage and execute service verification and validation tasks efficiently and fast
- Ability to give business and technical presentations
- Ability to cope with fast changing technologies used in the EOSC Node system of systems
- Very good communication skills with technical and non-technical audiences
- Analysis and problem solving skills
- Capability to write clear and structured technical documents
- Ability to participate in technical meetings and good communication skills

**Specific Expertise**:

- Following specific expertise is mandatory for the performance of tasks:

- There will be a collaborating relationship between the external contractor and the managed service
- providers of the EOSC Node (i.e., EOSC Node Contractor(s)), where both set of Contractor(s) add direct value to the overall service quality.
- The external contractor shall be able to assess the software tools proposed by the EOSC Node Contractor(s) to fulfill the functional and service level specifications of the procurement, as well as the cloud-based service delivery model (hosting and operations) requirement, for code quality,licensing, pre-existing IPR, service quality, and deployment, among others.
- Quality Assessments based on industry standard maturity frameworks. Some notable service/software quality assurance standards include ISO 9000 family, Capability Maturity Model.
- Integration, and Test Maturity Model integration.
- The external contractor shall be able to collect and summarize EOSC user community feedback(based on information provided by the EOSC Node services Contractor(s)) to assess the fitness of EOSC Node services to the users, and to assist future planning.

**Certifications & Standards**:

- Following certificates & standards are required for the performance of tasks:

- ITIL certification
- Knowledge of relevant Quality Assurance Frameworks
- Urgent Openings
- Contract/Freelance
- Contract to Hire
- Direct Hire

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