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Job Description
- Head of Luxemburg MS-SMB Sales
**Role Overview**
As the Sales Head of SMB Go-To-Market for Luxembourg, you will lead a diverse team both account managers and indoor sales, mainly focused on in-store payments, in close contact with the BNL e-commerce sales. You will be responsible for driving revenue growth, limiting churn & building and executing effective sales plans, on top you are expected to motivate and assist your team to deliver outstanding results. Acting as a leader for the Luxembourg market, you will also represent the company externally with clients, partners, and federations.
**Key Responsibilities**
- **Team Leadership & Development**
- Lead, inspire, and develop a diverse team, ranging from account management to indoor sales.
- Motivate the team to achieve sales targets and foster a high-performance culture.
- **Strategic Sales Management**
- Develop and implement sales strategies and plans to drive growth in the SMB sector.
- Ensure accurate sales forecasting and leverage CRM tools effectively to track and optimize performance.
- **Client & Market Engagement**
- Visit clients and partners to strengthen relationships and identify growth opportunities.
- Act as the external face of the company, representing the business with federations and key stakeholders.
- Provide market leadership and act as a key point of contact for the Luxembourg SMB market.
- **Cross-Functional Collaboration**
- Act as a liaison to other departments, specifically customer service and operational teams, ensuring alignment and seamless execution of initiatives.
- Facilitate communication and collaboration between sales and other departments to address customer needs and optimize performance.
**Requirements**:
- Proven experience in people leadership, with the ability to inspire and develop teams.
- Strong commercial mindset with a track record of delivering growth in sales, who can take end-responsibility and work autonomously.
- Solid experience in finance and payments, particularly in in-store payments and e-commerce sales.
- Familiarity with CRM tools and the ability to ensure their effective use within the team.
**Language Requirements**
- **Mandatory**: Fluency in English.
- **Preferred**: Proficiency in French, Luxembourgish, and Letzeburgesch is highly desirable.
**Location & Travel**
- Primary office location: Luxembourg.
- Sporadic travel within the Benelux cluster may be required.
This role offers an exciting opportunity to lead a dynamic team and make a significant impact in a growing market. If you have the experience, leadership skills, and drive to succeed, we’d love to hear from you
- Information at a Glance
**Request ID**:297885
**Posting Start Date**:1/8/25
**Job Area**:Sales Management
**Work Site**:Hybrid
**Contract Type**:Permanent
**Brand**:Worldline
**Job Location**:Luxembourg - Bertrange
