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**Role purpose**
To carry out general administration duties and to provide direct assistance to the TA management team in managing a portfolio of clients or working on client related projects.
With guidance, carry out duties in a professional manner and in accordance with policies and procedures, legal/regulatory requirements, service levels and company standards to meet with business expectations, with the support of other members of the team, when required.
**Accountabilities and main responsibilities**
- Working closely with and providing general administration support assistance to TA/RC Services management team and other internal teams in managing a portfolio of clients in the day to day operations and/or working on client related projects.
- Handling general client’s/investor’s enquiries.
- Ensure a proper and prompt follow-up of client/investor requests.
- Scanning, photocopying, filing and archiving supporting documents in relation to a dedicated client portfolio.
- Keep statutory records up to date, including information in NavOne.
- Data and document gathering and management, including assisting with the collection of signatures and signed documents.
- Contact banks, service providers, notaries and various administrations.
- Liaison with local & Foreign registries.
- Maintaining/arranging KYC documents and assisting with the onboarding of clients/investors.
- Maintaining records/listings of various documents (distributions, redemptions, capital calls,..).
- Arrange conference calls and sending invitation upon request.
- Assist with statutory filings such as publication of financial statements, change of managers, appointment of statutory auditor, RC etc.
- Request trade registry excerpts from the online platform.
- Preparation/printing/binding of board packs for client board meetings.
- Assist with projects and general administrative tasks such as the monitoring and identification of duplicated files, various investigations.
- Act as a role model and mentor to junior team members, act with complete independence in daily job duties (Senior).
- Assist with any other general administration duties as and when required.
**Qualifications and skills**
- Proven experience as Transfer Agent Assistant or similar roles
- Good knowledge of English, spoken and written
**What will you get in return**
- A genuinely unique opportunity to be part of an expanding large global business.
- A friendly, co-operative and supportive environment;
- An opportunity to work with complete Funds’ structures and multiple forms of legal entities.
- Training and development opportunities.
**Additional information**
We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.
