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Operations Analyst

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**Operations Analyst**:
**Job ID**:R0343337**Full/Part-Time**:Full-time**Regular/Temporary**:Regular**Listed**:2024-10-14**Location**:Luxemburg**Position Overview**:
Join BHW Bausparkasse AG, Luxemburg branch as a Operations Analyst for our Belgium Portfolio, which ist managed from our Luxemburg branch. Be part of a small team that serves our Belgian clients and supports them with their mortgage needs. At the same time, you will have the opportunity to get involved in topics related to the Luxemburg market.

**Responsibilities**
- Processing of contractual matters concerning mortgage loans (e.g. prolongation, contract changes, payment agreements)
- Dunning processing incl. support for necessary enforcement measures
- Processing customer requests
- Creation of reports on the development of the portfolio

**Skills**
- Commercial experience, ideally in the financial sector
- Foreign language skills in French, Flemish and if possible German/English
- Strong problem-solving and analytical skills
- Microsoft (mainly Excel)
- Ability to work in a team and assume ownership

**Well-being & Benefits**
- **Emotionally and mentally balanced**:
We support you in maintaining good mental health. Benefit from initiatives such as training events, counseling and support in difficult life situations and a culture where you can openly speak about mental health. Reach out to our Mental Health First Aiders.
- **Physically thriving**:
We support you managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive. We offer an in-house gym, standing desks, medical check-ups and promote healthier ways of working.
- **Socially connected**:
We strongly believe in collaboration, inclusion and feeling connected to open up new perspectives and strengthen our self-confidence and well-being. Our local benefits vary from different types of leave, sports groups to engage with colleagues while keeping physically active and a hybrid working model.
- **Financially secure**:
We support you to meet personal financial goals during your active career and for the future.
Thus, we provide reimboursement dedicated to sports, private insurance discounts, special conditions as a Deutsche Bank employee with several retail banks in Luxembourg, lunch voucher scheme, as well as a Corporate Benefits platform.

Wir streben eine Unternehmenskultur an, in der wir gemeinsam jeden Tag das Beste geben. Dazu gehören verantwortungsvolles Handeln, wirtschaftliches Denken, Initiative ergreifen und zielgerichtete Zusammenarbeit.
Gemeinsam teilen und feiern wir die Erfolge unserer Mitarbeiter*innen. Gemeinsam sind wir die Deutsche Bank Gruppe.

Wir begrüßen Bewerbungen von allen Menschen und fördern ein positives, faires und integratives Arbeitsumfeld.