Intermediate Representative, Client Service

il y a 2 semaines

Luxembourg BNY Mellon Temps plein

Overview

**Overview of responsibilities**:
The Intermediate Representative, Client services for Corporate Trust reports into his/her Team Leader and provides support to the team and to the daily activities of clients serviced out of The Bank of New York Mellon SA/NV, Luxembourg Branch (“BNYML”). Such supporting responsibilities shall include (but not be limited to):
Support client relationship management - ensure that internal and external clients are delivered an accurate, timely and quality service during all aspects of the processes for which BNYML is appointed as Agent.

**Assigned tasks**:
Onboarding of new deals.
Creation and maintenance of noteholder registers.
Manage filings with the CSSF and Luxembourg Stock Exchange.
Ensuring that invoicing is performed in a timely manner.
Assist the team in daily tasks.

**Leadership**:
No direct reports; provides guidance to less experienced Client Processing Support staff, as needed.

**Qualifications**:
1-2 year(s) experience in banking industry
Knowledge of Corporate Trust roles is an advantage

**Languages**:
Fluent English written and oral
Fluent French written and oral
Basics in Luxembourgish is an advantage

**Skills**:
Excellent organisational skills with ability to plan and think ahead.
Excellent work attitude
Ability to work independently and under pressure while being perfectly organized and rigorous.
Able to conduct themselves with integrity and a desire for excellence at all times, with a clear sense of personal responsibility.
To treat all colleagues, internal and external, with respect and to proactively create an environment of teamwork.
Pro-active and client-oriented attitude with the necessary flexibility and a 'hands-on’ approach - Excellent client service skills - client focus.
Results-oriented, organized and self-starter.

**Systems**:
Outlook
PC Desktop Applications

**Employer Description**:

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