Emplois actuels liés à Client Success Representative - Luxembourg - INFUSE
-
Client Success Representative
il y a 2 semaines
Luxembourg INFUSE Temps plein**OUR HIRING PROCESS**: - We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. - At this point, we will invite you to interview with our hiring manager and/or the interview team....
-
Client Success Representative
il y a 2 semaines
Luxembourg INFUSE Temps plein**OUR HIRING PROCESS**: - We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. - At this point, we will invite you to interview with our hiring manager and/or the interview team....
-
Client Success Team Leader
il y a 10 heures
Luxembourg, Luxembourg FE fundinfo Temps pleinAre you ready to lead a dynamic team and drive client success in the financial services industry? Join us as a Client Success Team Leader and make a significant impactAs a Client Success Team Leader, you will have the opportunity to lead a team of passionate Client Success Managers (CSMs), guiding them to achieve exceptional outcomes for our clients. You...
-
Senior Representative Fund/client Accounting 2
il y a 6 jours
Luxembourg BNY Mellon Temps plein**Senior Representative, Fund/Client Accounting 2 Rue Eugène Ruppert** The main role of the Fund Accounting & Investor Tax Oversight Administrator is to perform the Fund Accounting & Investor Tax operational work (oversight review of the daily FA & Investor Tax tasks, reporting preparation, client queries), by ensuring that all tasks are performed in...
-
Customer Support Representative
il y a 7 jours
Luxembourg DNXCORP Temps pleinE-tainment, a leading multinational entertainment platform, is seeking a dedicated and results-oriented Support Representative to join our growing team. As a Support Representative, you will play a crucial role in providing exceptional customer service to both clients and content providers across our various streaming websites. E-tainment is a dynamic and...
-
Inside Sales Representative
il y a 6 jours
Luxembourg SOPRA STERIA PSF Temps plein**Company Description** Sopra Steria offers tailored, end-to-end corporate technology and software solutions to help clients make bold choices and deliver results. Successfully so! With more than 56.000 colleagues in 30 countries, we rank as Europe’s leading digital solutions provider. Some of the most successful companies in Europe rely on our technology...
-
Senior Client Manager
il y a 2 semaines
Luxembourg NTT DATA Temps plein**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...
-
Intermediate Representative, Client Processing
il y a 2 semaines
Luxembourg BNY Mellon Temps pleinOverview At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that...
-
Customer Service Representative
il y a 2 semaines
Luxembourg Hertz Temps pleinHertz Rent a car est une des plus grosse société de location de voitures dans le monde et existe depuis plus de 100 ans ! Le client est notre priorité. Nos équipes sont enthousiastes, motivées, nous veillons à ce que les clients se sentent bien et soient toujours satisfaits. Vous avez un conctact aisé avec la clientèle, le sens du service ? Vous...
-
Client Service Representative Senior- Fund
il y a 2 semaines
Luxembourg Brown Brothers Harriman Temps pleinAt Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value...
Client Success Representative
il y a 3 semaines
**OUR HIRING PROCESS**:
- We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
- At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
- From there on, it's decision time If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. After all, we consider our team members our family, and we want you to feel comfortable and welcomed.
We are looking for bright, motivated person to join our team
We are looking for a German-speaking Client Success Representative to join our team. The role of Client Success involves fostering customer relationships to enhance retention and loyalty. This position entails close collaboration with customers to ensure satisfaction with the services provided and to address areas of concern.
**Responsibilities and Duties**
- Develop and maintain relationships with a select group of named accounts to ensure campaign success
- Serve as a trusted advisor for our clients and be an expert in INFUSEmedia offerings
- Collaborate with the Sales team from proposal to delivery, including identifying and ensuring delivery options, integrations, and other operational aspects
- Create and coordinate account documentation including reports, RFPs, and other recommendations
- Accountable for post-sale account management and driving account growth through excellent customer service and delivery, communication, and onboarding
**Qualifications**
- Minimum two years of account management and/or customer success/service experience preferred
- Organized, detail-oriented, and able to manage 30+ clients at once
- Demonstrated ability to work both collaboratively as part of a team and independently with mínimal supervision
- Strong problem resolution skills and proven ability to engage and interact with internal teams to resolve client issues
- Work logically to diagnose and resolve basic to intermediate issues and recognize circumstances that require escalation
- Comfortable using and learning software: MS Office (Excel), custom-built software, CRM, ticketing/tracking systems, etc.
- Outstanding written and verbal communication skills, coupled with strong empathy for customers and their success