Associate Director

**Fonction**:
Client management
- Work with the depositary management team to ensure that high-levels of client service are delivered on a day-to-day basis for their respective client portfolios
- Support the management of the executive-level relationships including, but not limited to, periodic client relationship meetings and the formal presentation of reports to client boards
- Actively develop relationships with existing clients and their other service providers
- Support the depositary management team in developing relationships with other teams providing services to the same clients

People management
- Act as line manager to the depositary management team, ensuring that they are effectively supervised, coached, directed, engaged and encouraged through their day-to-day work and longer-term ambitions
- Support the depositary management team with the people management of their respective teams including, but not limited to, training, development and/or promotion considerations
- Work with depositary management team on aspects of junior team member recruitment and the relationships with internal and external stakeholders

Business development
- Assist in building our client’s depositary service offering in Luxembourg, assisting in proposal-drafting, fee and team considerations
- Work with the business development team to facilitate effective response to reactive opportunities as well as developing and delivering on a plan of proactive client and intermediary development
- Support the Luxembourg Head of Depositary Services in the ongoing assessment and development of the business development material and profile in the market
- Develop relationships with the leadership team

Financial performance management
- Assist the Luxembourg Head of Depositary Services in setting annual budgets, the ongoing monitoring of these and the related decision-making
- Work with the depositary management team on an ongoing basis to support them with client and team specific financial considerations
- Liaise effectively with our internal finance team and our clients on billing, invoice and payment considerations

Operational development
- Actively contribute to the representation of the depositary business on internal operational committees and working groups
- Assist in continuing to assess and evolve our client's operating framework for depositary services including, but not limited to, our use of systems, our checklist environment and relationships with third parties
- Work effectively with the depositary management team to generate and collate ideas and feedback on our operating framework with a view to prioritising and presenting these to the Group depositary management team for further consideration

Risk management
- Support the depositary management team with technical considerations that may require an additional level of judgement
- Act as a higher-level authority for internal and external considerations including, but not limited to, new business risk assessments, financial decisions and formal client communications
- Work with the depositary management team, ensuring that the internal control framework is consistently delivered across the Luxembourg depositary services business
- Act as the first point of contact and take day-to-day responsibility for internal legal, compliance and risk review planning, delivery and outcomes
- Work effectively with the Group depositary management team to facilitate an effective ISAE3402 audit process.

**Profil**:

- Proven experience of delivering and/or leading the provision of professional services to a portfolio of clients
- Experience of operating successfully at client board level, including writing and presenting reports and maintaining ongoing relationships with executive-level people
- A relevant professional qualification such as ACCA, ACA, ICSA or equivalent
- Experience of contributing to and being responsible for all aspects of running a successful business including, but not limited to, operational, financial and people performance as well as more medium-term strategic considerations
- Proven experience of contributing to successful business development activity, including drafting proposals, fee quotations and presentation scenarios
- Solid experience of managing manager-level people, and providing indirect leadership to their respective teams
- Sound technical knowledge, a commercial outlook but also a strong appreciation of the importance of risk, compliance and regulation
- A background in private equity and/or real estate funds is desirable, but not essential
- Experience of working in an CSSF-regulated environment is desirable, but not essential