Claims Administrator

il y a 18 heures


Luxembourg Deutsche Börse Temps plein

**Learn. Develop. Grow. But always: Share value**:
Join our international team that drives positive change, united by a spirit of openness and curiosity. We empower you to have an impact and to grow - personally and professionally. With us, you work at the heart of financial systems and evolve the way markets operate. We’re excited about the future because we are the ones shaping it. Let´s do this together by sharing value

**Who we are**:
Tracing its origins to 1585, Deutsche Börse Group has become one of the world’s leading exchange organisations and an innovative market infrastructure provider. In this role, we provide investors, financial institutions and companies access to global capital markets. What’s your part in all this? With your commitment you contribute to the success of our unique business model: offering a wide range of products, services and technologies for security, transparency and integrity on the markets. By creating trust in the markets of today and tomorrow we foster growth and contribute to the prosperity of future generations.

Luxembourg

**Your career at Deutsche Börse Group**:
**Clearstream Services S.A.**
With more than €14 trillion in assets under custody, Clearstream is one of the world’s largest settlement and custody firms for domestic and international securities. Clearstream ensures that cash and securities are promptly and effectively traded between market participants and that its customers are always notified of the rights and obligations attached to the securities they keep under its custody. Additionally, Clearstream provides services for investment funds, collateral management and securities lending.

**Your area of work**
Clearstream as premier provider of settlement & custody services needs to ensure continuous monitoring of service delivery processes and processing performance, establish, and maintain strong operational controls and co-ordinate business contingency measures to comply with laws, regulations, policies, and procedures.
As a claim administrator, you will be in charge of analysing, investigating and assessing any claim or any incident originating from internal operational/system errors or external supplier errors for Clearstream Banking Luxembourg, Clearstream Banking Frankfurt, Lux CSD and Clearstream International.
The unit reports to Reconciliation & Incident Mgt section in Luxembourg.

**Your responsibilities**
- Investigate and analyse customer claims, incidents, and prefunding requests.
- Perform liability assessment in close collaboration with impacted business areas and legal, as appropriate
- Define and argument claim settlement proposal (claim full/partial payment or rejection)
- Identification of measures to be taken and follow up until implementation to avoid reoccurrence/mitigate risks.
- Preparation of monthly reporting to management and business areas
- Produce and deliver statistics of claims and incidents to the different business areas
- Perform monthly reconciliation with accounting
- Preparation of annual reports to the regulators
- Creation and regular updates of Manuals, Procedures, Guidelines and similar supporting documentation
- As part of the CBL Governance Hub, support control & oversight of nearshored activities under your team’s ownership

**Your profile**
- University degree in economics, financial markets or business management is a plus
- Strong analytical skills and ability to solve complex problems autonomously
- Critical mind set and good organisational skills
- Excellent communication skills and ability/willingness to build network
- Strong team player in an international environment
- Fluency in English (verbal and written), any other language is an advantage

**Location: Luxembourg**

**We look forward to receiving your CV and Cover Letter in English **

**Why Deutsche Börse Group?**:
**Mobility**:
We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.

**Work environment**:
Collaboration, communication, or deep focus - in our modern office buildings you will find the perfect work environment. Free drinks and food and meal allowances included.

**Health and wellbeing**:
We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.

**Financial stability**:
We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.

**Hybrid work**:
Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations. Our hybrid working model combines the best of both worlds.

**Flexible working hours**:
We want your job to fit your life situation and offer flexible working time models, part-time models, childcare allowance, or the possibility to study alongside your job.

**Internationality**:
Our


  • Claims Administrator

    il y a 1 semaine


    Luxembourg Deutsche Börse Temps plein

    **Learn. Develop. Grow. But always: Share value**: Join our international team that drives positive change, united by a spirit of openness and curiosity. We empower you to have an impact and to grow - personally and professionally. With us, you work at the heart of financial systems and evolve the way markets operate. We’re excited about the future because...

  • Sales Administrator

    il y a 1 semaine


    Luxembourg Telluride Recruitment Temps plein

    We are recruiting for our client, a global industrial group, a **Sales Administrator**. The position is based in south of Luxembourg. **Role**: As part of the Global Sales organization, the Sales Administrator role is key to relationship management and service level offering towards the customers. It both associates commercial responsibilities as well as...

  • Trading Customer Service

    il y a 1 semaine


    Luxembourg Imerys Temps plein

    The Company The world’s leading supplier of mineral-based specialty solutions for industry with 14,000 employees, operations in more than 40 countries, and €4.3 billion in revenue in 2022. - If you want to grow your skills and develop your career, find out more at The Position Trading Customer Service & Data Administrator Job Summary Role- Manage...

  • Life Policy Administrator

    il y a 1 semaine


    Luxembourg Transman Consulting Temps plein

    **Société**: Our client, an international Reinsurance solutions provider, is currently looking for a: **Life Policy Administrator - German & English speaking (M/F)** **Mission**: **Responsibilities**: - Provide clear, timely and accurate answers to policyholders and brokers, respecting terms & conditions of policies, operational guidelines and company...

  • Client Services Administrator

    il y a 2 semaines


    Luxembourg Axis Temps plein

    The Luxembourg Client Service Team is looking to recruit a Client Service Administrator to support mainly the distribution of our client's Investment Funds (MS INVF) and its other European Funds more generically. Our client is a leading global financial services firm providing a wide range of... **Description** The Luxembourg Client Service Team is looking...


  • Luxembourg Bruin Temps plein

    R- Posted by - Rachael Brooks- Recruiter Our client is a leading private equity investment manager. Due to continued growth and expansion, they are now seeking a Senior Legal Administrator to join their Legal and Corporate Secretarial team in Luxembourg on a permanent basis. Working with global investment managers covering range of top-tier investment...

  • Tax Compliance Manager

    il y a 1 semaine


    Luxembourg Axis Temps plein

    A permanent contract with a client specialising in investment strategies across all property types in the UK and Europe. **Description** Our client recruit a Tax Compliance Manager Your main task will be to manage and supervise all filing and reporting obligations. In this role, your key functions will be: - Ensure the tax compliance requirements are...