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Client Services Administrator
il y a 3 semaines
The Luxembourg Client Service Team is looking to recruit a Client Service Administrator to support mainly the distribution of our client's Investment Funds (MS INVF) and its other European Funds more generically. Our client is a leading global financial services firm providing a wide range of...
**Description**
The Luxembourg Client Service Team is looking to recruit a Client Service Administrator to support mainly the distribution of our client's Investment Funds (MS INVF) and its other European Funds more generically.
Our client is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services.
Working in a team dedicated to all the markets where their European Funds are registered, they will report to the Team Leader. They will have primarily responsibility for providing client service assistance and customer relation management services to a range of Intermediaries located mainly in Italy (Spain and Latin America) investing in the INVF.
The Client Service Administrator's main responsibilities will include but are not limited to:
- Client take on for intermediary clients. Working with legal/sales to ensure the necessary sub distribution agreements / rebates letter are in place. Also work closely with the relevant Transfer Agent in the setting up of new clients and monitoring the initial transitions;
- Follow up on non-receipt of subscription money and other unreconciled amounts and claims relating to late payments and trades;
- Understanding of the remuneration process and should work closely with the Financial Controller's area to ensure that commission payments are made on a timely basis;
- Responsible for all aspects of client reporting, including pricing information, investment reports, static data reports etc.
- Participation if and when required to projects and initiatives across Funds Operations Client Services.
- The Client Service Administrator will make use of his/her excel technical skills to prepare the review of Vendors/Clients' invoices against proprietary systems. This will require familiarity with Excel's vlookup formulae and pivoting features.
**Profile**
The Fund Client Service Administrator will need to build close relationships with a number of colleagues including Fund Administration, Product Management and the Financial Controllers Group to ensure consistent best practise is adopted in supporting all of our client's European Funds.
- They should have a strong focus on her/his Internals stakeholders including, the Sales teams.
- They should have at prior customer service experience with a Transfer Agent or Mutual Fund Company;
- They will be expected to have good organisational & time management skills, exceptional communication and presentation skills.
- The command of another European language (i.e. French or German) is preferred as well as advanced knowledge of MS office software (Excel, Powerpoint, Outlook).
- The legal structure of a European (SIF, SICAV, OEICs) registered fund;
- An understanding of the roles of the various services providers associated with this product;
- Previous experience of the Anti-Money Laundering requirements associate with this type of product including requirements of clients in Non-GAFI countries and Private Placement Rules;
- An understanding of European Funds Legislation.
**Offer**
As a market leader, the talent and passion of their people is critical to their success. You share a common set of values rooted in integrity, excellence, and strong team ethic. Our client can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.
Interested in flexible working opportunities? Our client empowers employees to have greater freedom of choice through flexible working arrangements.
