Cmdb and Data Architect

il y a 1 semaine


Luxembourg Halian Temps plein

Our Client

The CMDB and Data Architect will be part of the Consortium Team in charge of operating the European Institution’s Network Managed Services.

Your Responsibilities
- Insure client satisfaction
- Perform Configuration Management activities relating to identification, control, and tracking of designated systems and/or equipment, troubleshoot complex incidents
- Architectural studies on the CMDB
- Monitor and maintain the health and accuracy of the CMDB by leveraging dashboards and troubleshooting identification, reconciliation, patterns,
- Develop lab scenarios
- Major releases test and validation
- Develop migration and implementation plan
- Mentor for the rest of the NMS III organisation on Configuration Management services, concepts, policies, and procedures
- Work with various stakeholders and CI data owners to ensure the quality of the CMDB data is maintained and all Configuration Items are up to date.
- Technical strategy design and review
- Design, plan, support and implement automation to improve the configuration management database (CMDB) processes
- Transformation or development of a service based on technical or business requirements
- Provide technical lead for concerned technological domains
- Write technical documentation
- Write the SDP (Service Design Package) documentation
- Participate in the definition and review of the standard operating procedures (SOP) to be used by the operational teams
- Leading and supporting global transformation initiatives for the services operated by the customer
- Understand the implications and impact that proposed architectural changes will have on the business (to technical and non-technical audiences)
- Problem solving in a Problem Management context
- Impact assessments for complex changes
- Capacity management definition for the services operated by the customer
- Software architecture design
- Conduct data quality analysis, provide recommendations to address data quality issues, and manage the implementation of approved recommendations

Your Qualifications
- Education : BAC +5 in computer sciences or equivalent
- Experience with ITSM operations and management
- Experience with the following is beneficial but not mandatory:

- Administration of Databases
- Audit and monitoring : Code quality, Grafana
- CI/CD : continuous integration and continuous delivery
- Bash, Perl or Python Scripting
- IP Security principle (Firewall, proxy, reverse proxy, dns, remote access)
- network principle (TCP/IP, switching, routing)
- At least 3 years of professional experience in a similar position
- At least 5 years of technical experience of the concerned domain (Senior Level)
- Organisational skills and analytical ability
- Strong interpersonal and communication skills; capable of writing purchase justifications, strategies, high-level as well as complex technical documents, training users in complex topics, making presentations to an internal audience, and interacting positively with upper management
- Team working ability, communication and leadership skills
- Capability to manage complex technical projects
- Capable to produce concise technical documentation
- Solid documentation skills
- Working knowledge, written and spoken, of English required. French desirable.
- Provision of the above mentioned services basically in Luxembourg, with a possibility to work in Brussels about 1 day per month.
- Project Business hours: 7H-19H
- Occasional interventions outside of normal working hours may be requested

Halian Group

With over 20 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers.

Our resourcing and smart services help you to realize tomorrow’s potential. Discover the amazing things possible when you bring the right people and the right technologies together.


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