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Support Specialist for Citrix Solutions

il y a 3 semaines

Luxembourg, Luxembourg beBee Careers Temps plein

We are seeking a skilled Support Engineer to join our dynamic Citrix team. The successful candidate will be responsible for implementing and managing Citrix environments, ensuring seamless operation and optimal performance.

Key Responsibilities:

  • Implement and manage Citrix Virtual Apps and Desktop and Netscaler on-premise solutions to meet business requirements.
  • Provide comprehensive user support and application troubleshooting to enhance the user experience and resolve issues efficiently.
  • Manage Active Directory and Group Policies in relation to Citrix environments.
  • Maintain and update Windows Server operating systems used in Citrix environments.
  • Collaborate with customers and datacenter teams to ensure seamless integration and operation of Citrix solutions.
  • Write technical documentation and facilitate knowledge handovers.
  • Provide product demonstrations to showcase Citrix solutions effectively.
  • Stay up to date with the latest Citrix technologies and best practices.

Required Skills and Qualifications:

  • Proficiency in Citrix Virtual Apps and Desktop administration and troubleshooting.
  • Advanced knowledge with MCS and PVS provisioning services.
  • Advanced knowledge in Windows Server operating systems.
  • Intermediate knowledge of network protocols, firewall, and network troubleshooting.
  • Intermediate knowledge of Active Directory and Group Policies management.
  • Intermediate knowledge in files, file servers, and vFiler management.
  • Intermediate knowledge in user support and applications troubleshooting.
  • Working knowledge in Netscaler technologies.
  • Working knowledge in hypervisors such as VMware, Hyper-V, Nutanix, and Citrix Hypervisor.
  • Working knowledge in scripting and automation skills (e.g., PowerShell).
  • Working knowledge in managing Thin Clients.
  • Basic understanding of Proxy, SSL VPN, and two-factor authentication.

Benefits:

A professional and stimulating work environment in the IT & telecom sector. Multiple career opportunities within the organization at national and international level, cutting-edge training in new technologies, a wealth of recognized expertise. We also offer an attractive salary package and many other benefits.

We are an equal opportunity employer, valuing diversity in all its forms. We firmly believe that each individual brings a unique richness to our teams, and we are committed to creating an inclusive environment where every voice counts.