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Capacity Management Specialist: Power Industry
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We are seeking a highly motivated and detail-oriented Junior Capacity Allocation Specialist to join our operations team. The successful candidate will be responsible for operating and monitoring processes, responding to customer queries, identifying and resolving issues, and supporting market/operations initiatives.
The ideal candidate will have excellent communication skills, be proactive, and able to work in a fast-paced environment. They will also have a general knowledge of IT systems and networks, proficiency in MS Office (especially Excel), and strong analytical skills.
This role involves working closely with various colleagues, participating in internal discussions and brainstorming sessions, and providing feedback on procedures. Additionally, the Junior Capacity Allocation Specialist will prepare operational reports detailing KPIs and issues.
Key Responsibilities:
- Operate and monitor processes such as explicit auction, market coupling, publication, single intraday coupling, and congestion income.
- Respond to customer queries and reported issues in a timely manner.
- Identify and intervene in case of deviations from normal processes.
- Be the first point of contact for external parties through different channels.
- Conduct first-level investigation and troubleshooting on any upcoming issue.
- Support market/operations initiatives by joining specific internal taskforces.
- Participate in internal discussions and brainstorming sessions to drive change initiatives within the Operations department.
- Provide feedback and continuous improvement ideas on procedures on a daily basis.
- Prepare operational reports detailing KPIs and issues.
Required Skills and Qualifications:
- Excellent communication and problem-solving skills.
- Proactive approach to initiatives and ability to work in a fast-paced environment.
- General knowledge of IT systems and networks.
- Proficiency in MS Office (especially Excel).
- Strong analytical skills and attention to detail.
- Natural curiosity and willingness to learn.
- Ability to prioritize and structure work logically and efficiently.
Benefits:
- 31 days of holiday per year (pro-rata).
