Manager - Partner & Client Services

il y a 3 semaines


Luxembourg City Lombard International Assurance S.A. Temps plein

About Lombard International Group


We are a leading provider of cross-border wealth, estate and succession planning solutions, based on Luxembourg unit-linked life insurance.


Our 30+ years' experience combined with our award-winning solutions and services are highly sought after and valued by our clients and their advisers.


We are a proud multicultural, diverse, and inclusive Group, driven by a values-based culture of performance, ambition and curiosity, where innovation is not just supported but actively encouraged.


We operate through two divisions:


Insurance carrier: Lombard International Assurance S.A.


Headquartered in Luxembourg, Lombard International Assurance S.A. is an insurance carrier specialising in manufacturing unit-linked life insurance solutions.


Your role will be as follows:



  • Acting as one of the first points of contact for our high-quality distribution partners;
  • Providing a world-class service by means of close follow-up, very efficient communication and a high level of pro-activity;
  • Leveraging on service excellence to strengthen relationships with partners and achieve long term positive cooperation;
  • Developing and implementing service improvement initiatives;
  • Proactively providing regular updates and reports to management and team;
  • Taking independent ownership of projects ensuring quality of content delivery within deadlines;
  • Coaching and developing junior team members;
  • Be independently able to engage team members to achieve high performance levels;
  • Ensuring performance objectives are achieved;
  • Contributing to growing the business.

Your profile will be as follows:



  • More than 10 years of experience in a similar role gained within the financial/insurance sector;
  • Excellent communication skills: being able to build effective relationships and adapt communication style to the counterparty, always in a professional manner;
  • Experience in Managing a team of people
  • Ability to listen to other opinions as well as being confident of your own and find balanced solutions;
  • Team player with excellent interpersonal and communication skills;
  • A mature person capable of working independently and able to demonstrate a high level of initiative and problem-solving capabilities;
  • Possess drive, influential and persuasive skills as well as the ability to achieve results through working in a logical and systematic manner;
  • Flexible and adaptable you will enjoy challenging situations in a changing environment;
  • Fluent in English, fluency in the European languages of our core markets would be beneficial.

We offer a thriving and entrepreneurial work environment, with the opportunity to work across multiple geographies, learn valuable new skills, develop great expertise, and establish long-lasting relationships.


At Lombard International Group we have a diverse team of over 50 nationalities. We are always looking for exceptional talent to join our team.


Because our people are our greatest assets, you will enjoy reward and recognition packages. We also offer you the possibility to shape your professional career in line with your own goals and the opportunity to work with the top talent in the industry.


We are committed to extending equal employment opportunities to all individuals.


Lombard International Groups an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, colour, religion, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.


Given the sensitive nature of our business, industry sector and the role as described, the selected candidate is required to provide a criminal record (Bulletin n°3 for Luxembourgish residents).


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