Business Partner Ops Manager, Eu 3p Compliance
il y a 7 jours
BS or BA in computer science, engineering, math, finance, or economics or related fields.
- operations management and continuous improvement experience
- Team orientation and willingness to roll up sleeves to solve complex, dynamic challenges
- Strong relationships building skills; experience managing stakeholders and partners to drive cross functional programs
- Ability to communicate clearly and effectively with different functional groups, developers, business owners, and senior business leaders
- Ability to collaborate with and effectively influence remote teams in multiple time zones
Over 2 million Sellers in 10 countries list their products for sale on the Amazon Marketplace. Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering the Earth’s largest selection and lowest prices. These Sellers offer hundreds of millions of unique products providing a broad and diverse inventory of products from Books, Electronics and Apparel to Consumables and beyond. In our vision to build a global marketplace, we will enable Sellers to list, make their selection available to customers globally while optimizing their inventory placement across multiple countries.
As Business Ops Manager, EU Marketplace
- You will join a dynamic team which is at the forefront of this vision to build a global marketplace as you will be responsible for developing and delivering continuous improvement initiatives to dramatically transform partner performance in VAT registration and filing processes in any country where Amazon Sellers choose to sell and/or place their inventory thereby removing one of key barriers and friction points that Sellers face when deciding to go international.
**The key responsibilities for this role include**:
- Track, measure, report and evaluate business partner performance against contractually set SLAs
- Troubleshoot all partner problems and present to senior leadership as required.
- Identify and implement continuously enhance efficiencies associated with partner management
- Measure Improvements and impact of changes and set-up mechanisms to audit impact and perform necessary course corrections where needed to meet business objectives
Key job responsibilities
1. Define compliance services performance metrics for Compliance Service Providers (CSP), implement and track weekly through set governance with the CSP.
2. Report progress to leadership through Weekly Business Reviews (WBR) and Monthly Program Reviews (WPR).
3. Identify continous improvement initiatives to achieve and exceed performance goals and define mechanisms to implement them with the CSPs and internal stakeholders (Product, GTM, Program)
4. Owner of Seller Experience (SX) goals for conversion, speed and Net Promoter Score.
5. Owner of ongoing compliance performance metrics - filing on-time.
6. Responsible to drive Sellers' mass education initiatives in collaboration with GTM, Communication and De-risking teams to secure on-time and ongoing compliance.
7. Responsible to update and improve performance reports.
A day in the life
1. Weekly meetings with Compliance Service Providers, documented with minutes and performance reports.
2. Weekly engagement with internal stakeholders to drive Amazon related initiatives supporting the goals achievement and over-achievement (Product, Program, IN Ops, GTM among others).
2. Analysis of performance reports and weekly / monthly updates through WBR and WPR mechanisms.
3. Engagement with CSP, BI and IN Ops to improve and/or update reporting of performance to fit new business requirements (launch of new services, product categories and/or jurisdictions).
4. Active contribution to compliance services core meetings, compliance services MBR, QBR, OP1 and OP2.
Luxembourg, LUX
- MBA from a leading business school
- Knowledge of SQL and VBA or willingness to learn
- Entrepreneurial spirit, with track record for delivering results in fast-moving and demanding environments
- History of developing business strategy in conjunction with senior leadership
-
Business Partner Ops Manager, Eu 3p Compliance
il y a 1 semaine
Luxembourg Amazon EU SARL Temps pleinBS or BA in computer science, engineering, math, finance, or economics or related fields. - 2+ years of operations management and continuous improvement experience - Team orientation and willingness to roll up sleeves to solve complex, dynamic challenges - Strong relationships building skills; experience managing stakeholders and partners to drive cross...
-
Sr. Program Manager
il y a 7 jours
Luxembourg Amazon EU Sarl Temps pleinExperience in program or project management - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership The Softlines Marketplace (3P) team at Amazon is looking for a talented, customer-obsessed Senior Program Manager to support the growth...
-
Program Manager, Eu 3p Compliance
il y a 2 semaines
Luxembourg Amazon Services EuropeSARL(LU) Temps pleinMinimum of bachelor’s degree in economics, business, engineering and/or relevant field of study - 3+ years in program management, product management or consulting - Ability to manage multiple stakeholders such as Business, Tax, Legal, Operations and Tech - Excellent verbal and written communication skills with attention to detail - Demonstrated ability to...
-
Transportation Performance Manager, Gts
il y a 7 jours
Luxembourg Amazon EU SARL Temps pleinBachelor's degree in business, economics, logitics, engineering or related field, - Experience in program management - History of managing multiple, competing priorities simultaneously, - Analytical skills, experience using data and metrics to test theories, confirm assumption and confirm success, - Proven ability to identify, analyse, and solve complex...
-
Senior Product Manager, Eu 3p Expansion, Amazon Eu
il y a 1 semaine
Luxembourg Amazon EU Sarl Temps pleinBachelor’s degree in Business, Economics, Computer Science, Physics, Mathematics, Statistics, Engineering, or similar. - Several years of experience in product/ project/ program management leading projects with multiple stakeholders. - Excellent written and verbal communication skills. Ability to present complex information in a clear and concise manner to...
-
Business Intelligence Manager
il y a 7 jours
Luxembourg Amazon EU Sarl Temps pleinExperience in business intelligence and analytics - Experience in delivering results managing a business intelligence or analytics team, including employee development and performance management - Experience with SQL - Experience with ETL - Experience with data visualization using Tableau, Quicksight, or similar tools - Experience with R, Python, Weka, SAS,...
-
Senior Product Manager, 3p Exports, Eu 3p Expansion
il y a 5 jours
Luxembourg Amazon Services Europe SARL (LU) Temps pleinBachelor’s degree in Business, Economics, Computer Science, Physics, Mathematics, Statistics, Engineering, or similar. - Several years of experience in product/ project/ program management leading projects with multiple stakeholders. - Excellent written and verbal communication skills. Ability to present complex information in a clear and concise manner to...
-
Senior De-risking Program Lead, Eu 3p Trade
il y a 1 semaine
Luxembourg Amazon EU Sarl - A84 Temps pleinExperience positioning and selling innovative solutions to new and existing customers and market segments - Bachelor's degree or equivalent - Experience identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels - Strong written and oral communication - Project management for complex initiatives -...
-
Compliance Business Partner
il y a 1 semaine
Luxembourg Liberty Specialty Markets Temps pleinGeneral information **City**:Luxembourg **Country**:Luxembourg **Creation Date**:20-Jan-2025 **Employment Type**:Permanent **Employment Type**:Full time **Ref #**:1234571316 - Description & Requirements - Role Title: Compliance Business Partner (Underwriting; LSM Europe & LM Surety Europe) - Department: GRS Legal and Compliance - Team: Compliance -...
-
Transportation Performance Lead, 3p Transportation Network and Execution
il y a 2 semaines
Luxembourg Amazon EU Sarl Temps pleinBachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience in program or project management - Experience working cross functionally with tech and non-tech teams - Experience in defining and implementing process improvement initiatives using data and metrics - Experience defining program requirements and using...
-
Sr Investigation Analyst, 3p Eu Expansion
il y a 3 semaines
Luxembourg Amazon EU Sarl Temps pleinBachelor's degree or equivalent - Proficient with SQL - Experience defining requirements and using data and metrics to build reports and metrics for business insights - Experience working with stakeholders to document data and operational processes - Familiarity with database types and data models - Experience with data visualization using Quicksight, or...
-
Eu Compliance Manager, Amazon Business
il y a 1 semaine
Luxembourg Amazon EU Sarl Temps pleinBachelor's degree or equivalent - Experience in compliance program management, legal, governance, audit, risk/loss prevention, or equivalent - Experience handling confidential information - Professional auditing qualification, or similar risk or compliance credentials We are looking for an experienced Senior Product Manager - Compliance. In this position,...
-
Sr Business Analyst
il y a 1 semaine
Luxembourg Amazon EU SARL Temps plein5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership Our Sr Business Analysts are always thinking about the bigger picture. They give us the visibility we need to drive Amazon...
-
Global Senior Project Manager
il y a 3 jours
Luxembourg Amazon EU SARL Temps pleinBachelor’s degree in BA or BS in Engineering, Mathematics, Operations/Supply Chain, Organizational Behavior, or other technical field - 5+ years of project/program management experience, delivering on large-scale, cross-functional programs in support of business goals - Strong analytical and quantitative skills with the ability to use data and metrics to...
-
Global Senior Program Manager
il y a 3 jours
Luxembourg Amazon EU SARL Temps pleinBachelor’s degree in BA or BS in Engineering, Mathematics, Operations/Supply Chain, Organizational Behavior, or other technical field - 5+ years of project/program management experience, delivering on large-scale, cross-functional programs in support of business goals - Strong analytical and quantitative skills with the ability to use data and metrics to...
-
Senior Program Manager, Eu Ops Concessions
il y a 3 semaines
Luxembourg Amazon EU Sarl Temps pleinA degree - Relevant experience communicating with and influencing a range of different stakeholders including senior management - Relevant experience in managing large-scale programmes or projects - Advanced proficiency in verbal and written English EU Ops Concessions is seeking a Senior Program Manager who will be part of a new team that is defining and...
-
Product Ops Manager
il y a 5 jours
Luxembourg Amazon Services Europe SARL (LU) Temps pleinBachelor’s degree. - Experience in product, program or project management. - Excellent verbal, written communication and interpersonal skills with the ability to effectively influence leaders and stakeholders across different functional groups. - Ability and interest in understanding and simplifying complex scenarios, and working in a fast-paced and...
-
Sr. Program Manager, Selling Partner Trust Biz
il y a 6 jours
Luxembourg Amazon Business EU Sarl - H95 Temps plein6+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Partner with global teams to understand Compliance related current and future challenges, identify region-specific challenges...
-
Sr Procurement Manager 3p Sort Centers
il y a 5 jours
Luxembourg Amazon EU Sarl Temps pleinBachelor's degree - Knowledge of procurement/commercial strategy definition and implementation (strong commercial acumen). - Excellent written skills with the experience and capability to create and present documentation to senior executives. Excellent command of the English language - High level of numeracy, analytical and problem solving skills. Financials...
-
HR Business Partner, Pxt Ops International Central
il y a 2 semaines
Luxembourg Amazon Europe Core SARL - LUX Temps pleinExperience of operating as a strategic Business Partner with demonstrated success in meeting exceptionally high standards in a high volume, fast-paced, hands-on environment - Bachelor's degree in Business Administration, Human Resources or related field is required - Fluency in written and spoken English essential - Demonstrate ability to motivate others and...