Operational Support Specialist

Fund Operations SpecialistCore ResponsibilitiesThe successful candidate will be responsible for integrating operations on a daily basis, including linking securities and cash positions with the custodian. You will analyze rejections, enter non-automated transactions, monitor new internal funds, maintain relationships with various teams, and perform bank...

Job DescriptionMaintain a high level of expertise in Microsoft 365 suite, including Teams, Exchange Online, Entra, SharePoint, Intune, licensing, and Security. Provide Level 2 support on escalated incidents and offer Level 1 support during overflow periods.Action as the first point of contact for complex incidents and ensure prompt resolution.Daily reporting...

System Support SpecialistThis role involves providing high-level technical assistance, collaborating with operational staff to implement new features, and delivering training sessions to ensure smooth user adoption.You will be responsible for preparing tests across various applications, working closely with operational teams to deliver exceptional service.

Job DescriptionWe are seeking a highly skilled and experienced Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our customers.Your Key ResponsibilitiesLog, categorize, prioritize, diagnose, resolve, close, and escalate incidents in a timely and efficient...

You will provide user support (internal and external) and functional maintenance of the systems.Key ResponsibilitiesAssist operational staff in the implementation of new functionalities.Train users on new developments, ensuring they are proficient in utilizing system updates.Manage the onboarding process for new clients, guaranteeing a smooth...

Job DescriptionThe Dealing Support department is the primary point of contact for various stakeholders, including distributors, institutional and corporate clients, and sales representatives.This team ensures the smooth execution of all transactions related to Amundi funds under Luxembourg and French law.ResponsibilitiesOperational Requests: Process...

We are seeking a skilled professional to join our dynamic team as a Technical Support Specialist for Citrix solutions.About the RoleThis is an exciting opportunity to work with cutting-edge technologies and collaborate with our customers to ensure seamless integration and operation of Citrix solutions.As a Technical Support Specialist, you will be...

You will provide user support (internal and external) and functional maintenance of the systems.Key ResponsibilitiesAssist operational staff in implementing new functionalities to enhance system performance.Oversee training users on new developments, ensuring seamless adoption.Lead the onboarding process for new clients, providing a smooth transition.Design...

We are seeking a motivated IT system support specialist to strengthen our team. As a key member, you will play a vital role in installing, maintaining, and supporting our IT systems.Key ResponsibilitiesInstall and configure hardware and software components to ensure seamless operationAnalyze and troubleshoot technical issues to resolve problems...

Key ResponsibilitiesAdministrative Support: Provide essential administrative support to employees including writing letters and reports, formatting documents, and managing phone calls.Communication Skills: Communicate effectively with employees and management in both English and French.