Strategic Operations Manager, Amazon Europe

il y a 2 jours

Luxembourg City Amazon Europe Temps plein
Job Summary

We are seeking a seasoned Senior Program Manager to join our Amazon Business Operations team in Luxembourg. This role offers the opportunity to drive strategic projects and programs that will shape the future of Amazon's B2B supply chain.

About the Role

As a Senior Program Manager, you will be responsible for managing complex cross-functional programs with considerable impact across multiple organizations. You will develop overall program strategies, tactically driving teams to deliver results. Your key responsibilities will include defining program objectives, analyzing data, and driving improvements quantified by metrics.

Responsibilities
  • Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations.
  • Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver.
  • Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics.
  • Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions.
  • Partner with teams across the business you support and beyond to source, allocate, and coordinate resources.
  • Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.).
  • Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks).
  • Work with program managers and business leaders to communicate and impact critical business initiatives.
  • Develop, implement, and govern KPI reporting for portfolio programs, providing visibility to milestones, and performance.
  • Engage other Amazon business units globally to share best practices and improve processes for Amazon Business operations.
  • Create, communicate, and manage budget for projects.
What You'll Need
  • Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field.
  • Experience in program or project management.
  • Knowledge of Excel at an intermediate level.
  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
  • Experience working cross functionally with tech and non-tech teams.
  • Experience defining program requirements and using data and metrics to determine improvements.
Preferred Qualifications
  • Master's degree, or MBA in supply chain, business, engineering, finance or related technical or quantitative field.
  • Basic knowledge of SQL, Excel Macros, Tableau and other data visualization tools.
  • Familiarity with supply chain management concepts - forecasting, planning, optimization, logistics - gained through work experience or graduate level education.
  • Basic fluency in French, German, Italian or Spanish preferred.
About the Team

This role is based out of Luxembourg, where we're building the operations and supply chain solutions that will enable Amazon Business' rapid growth. We're looking for a skilled Senior Program Manager who can own strategic, tactical, cross-functional and technology projects and programs.

Estimated Salary

€85,000 - €110,000 per annum, depending on experience and qualifications.

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