IT Service Desk Team Leader
il y a 3 semaines
Landewyck, a heritage tobacco manufacturer with over 175 years of history, is evolving. With the changing times, we have embarked on an innovative journey to develop Next Generation Products that meet the diverse needs of consumers worldwide.
We are seeking a highly skilled IT Service Desk Team Leader to coordinate three activities:
Your Responsibilities:
- Provide first-level support to employees and customers
- Set up and register IT materials
- Collaborate with other IT teams to resolve complex issues
- Evaluate and escalate incidents to second-level support teams when necessary
- Develop and maintain accurate knowledgebase documentation
- Participate in the development and implementation of IT policies and procedures
- Provide training and support to end-users on the use of hardware and software
Your Skills:
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work under minimum supervision
- Knowledge of ITIL, incident, problem, and change management
- Experience with Office 365 support and ITSM tools
Our Offer:
- A permanent contract with 40 hours per week
- Flexible working hours from Monday to Friday
- Ongoing training and development opportunities
- Company restaurant and lunch vouchers
- Free parking
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced IT professional looking for a new challenge, please submit your application.
-
IT Service Desk Team Leader
il y a 3 semaines
Fridhaff/ Erpeldange-sur-Sûre, Luxembourg Heintz van Landewyck S.à r.l. Temps pleinJob Title: IT Service Desk Team LeaderHeintz van Landewyck S.à r.l. is seeking a highly skilled IT Service Desk Team Leader to join our team. As a key member of our IT department, you will be responsible for coordinating our IT service desk operations, ensuring that our employees receive timely and effective support.Key Responsibilities:Provide first-level...
-
IT Service Desk Team Lead
il y a 1 semaine
Fridhaff/ Erpeldange-sur-Sûre, Luxembourg Heintz van Landewyck S.à r.l. Temps pleinIT Service Desk Team LeaderHeintz van Landewyck S.à r.l. is seeking a skilled IT Service Desk Team Leader to coordinate and manage our IT support services.Key Responsibilities:Provide First-Level Support: Respond to and resolve IT-related queries and issues in a timely and professional manner.Set-up and Registration: Oversee the setup and registration of IT...
-
Service Desk Team Leader
Il y a 2 mois
Fridhaff/ Erpeldange-sur-Sûre, Luxembourg Heintz van Landewyck S.à r.l. Temps pleinLandewyck, a heritage tobacco manufacturer with over 175 years of history, is evolving. With the changing times, we have embarked on an innovative journey to develop Next Generation Products that meet the diverse needs of consumers worldwide. We are looking for a Service Desk Team Leader to coordinate three activities : Your responsibility : Provide...
-
Service Desk Agent
il y a 1 mois
Esch-sur-Alzette, Luxembourg Sopra Steria Temps plein**Company Description** A positive future for all - that’s what we at **Sopra Steria** work towards. With over 56.000 colleagues in 30 countries, we are Europe’s leading digital solutions provider. We believe it’s not only technology that powers transformation. It’s people who are at the core of change. That’s why it’s people that are at the...
-
Team Leader Cloud
Il y a 2 mois
Esch-sur-Alzette, Luxembourg Gentis Temps pleinMon client est un fournisseur de premier plan de services IT gérés, spécialisés dans le Cloud, la Connectivité, la Cybersécurité/Résilience. Chez mon client, l'innovation et la qualité de service sont au cœur de ce que nous faisons. Notre équipe de professionnels dévoués s'engage à répondre aux besoins évolutifs de nos clients grâce à une...
-
Purchaser (m/f/d)
Il y a 2 mois
Erpeldange-sur-Sûre, Luxembourg Heintz van Landewyck S.à r.l. Temps pleinPurchasing Department team is responsible to provide the purchased goods at the right time, with the good quality and at the good price. Would you like to join the team as Purchaser? Your Mission: Prepare and participate to the supplier negotiation meeting (E.g. good work preparation and market analyse). Implement the negotiated contracts (E.g. Ensure...
-
Security Chapter Lead
il y a 1 mois
Esch-sur-Alzette, Luxembourg Sopra Steria Temps plein**Company Description** Sopra Steria is Europe’s leading digital solutions provider, employing over 56,000 employees in 30 countries. We provide tailored, end-to-end corporate technology and software solutions. We leverage our digital tools and market expertise to help our clients make bold choices and deliver results. Our commitment to...
-
Senior Leader for Research and Innovation
il y a 2 semaines
Esch-sur-Alzette, Esch-sur-Alzette, Luxembourg Luxembourg Institute of Science and Technology (LIST) Temps pleinThe Luxembourg Institute of Science and Technology (LIST) is seeking a highly experienced Senior Leader to lead its research and innovation efforts. The successful candidate will be responsible for developing and implementing a long-term vision and strategy for the institute, as well as representing it with national and international stakeholders.The ideal...
-
IT DevOps Specialist
il y a 2 semaines
Esch-sur-Alzette, Esch-sur-Alzette, Luxembourg Enovos Luxembourg S.A. Temps pleinYour role at Enovos Luxembourg S.A. involves contributing to the analysis, design, implementation, and administration of our Salesforce application.Key Responsibilities:You will support all Salesforce applications and environments release management.You will maintain IT documentation for CRM applications and work closely with application support teams.You...
-
IT Security Expert
il y a 1 semaine
Esch-sur-Alzette, Esch-sur-Alzette, Luxembourg Enovos Luxembourg S.A. Temps pleinOur ideal candidate is a skilled IT Security Expert who will join our team to drive the security strategy and initiatives in Enovos Luxembourg S.A. Located in Luxembourg, our company actively contributes to the country's energy transition and is looking for a security professional with a strong background in IT and cybersecurity.Key...
-
IT Specialist for Salesforce Development
il y a 1 semaine
Esch-sur-Alzette, Esch-sur-Alzette, Luxembourg Enovos Luxembourg S.A. Temps pleinYour tasks:You will contribute to the analysis, design, implementation, and administration of our Salesforce application.You will support all Salesforce applications and environments release management.You will maintain IT documentation for CRM applications and work closely with application support teams.You will participate in digitalization projects.You...
-
Business Development Lead
il y a 3 semaines
Esch-sur-Alzette, Esch-sur-Alzette, Luxembourg Enovos Luxembourg S.A. Temps pleinRenewable Energy Business Development LeadAt Enovos Luxembourg S.A., we are seeking a highly skilled Business Development Lead to join our team and contribute to shaping the energy transition in Luxembourg and the Greater Region.Key Responsibilities:Analyze market trends to identify growth opportunities aligned with our renewable energy strategyIdentify new...
-
Service Owner
il y a 6 jours
Esch-sur-Alzette, Luxembourg Sopra Steria Temps plein**Company Description** Sopra Steria offers tailored, end-to-end corporate technology and software solutions to help clients make bold choices and deliver results. Successfully so! With more than 56.000 colleagues in 30 countries, we rank as Europe’s leading digital solutions provider. Some of the most successful companies in Europe rely on our technology...
-
Finops Practice Leader
il y a 1 mois
Esch-sur-Alzette, Luxembourg Sopra Steria Temps plein**Company Description** Sopra Steria is Europe’s leading digital solutions provider, with over 56,000 employees in 30 countries. People drive the change we need to see, so we put people at the heart of everything we do. With our focus on holistic solutions, expertise across business areas, independence and teamwork, we’re powering Europe’s digital...
-
Senior Project Manager
il y a 1 mois
Esch-sur-Alzette, Luxembourg Sopra Steria Temps plein**Company Description** Sopra Steria is Europe’s leading digital solutions provider, with over 56,000 employees in 30 countries. People drive the change we need to see, so we put people at the heart of everything we do. With our focus on holistic solutions, expertise across business areas, independence and teamwork, we’re powering Europe’s digital...
-
Procurement Specialist
il y a 3 semaines
Erpeldange, Diekirch, Luxembourg Heintz van Landewyck S.à r.l. Temps pleinPurchasing Department OverviewThe Purchasing Department at Heintz van Landewyck S.à r.l. is responsible for procuring goods and services in a timely and cost-effective manner. As a key member of the team, you will play a crucial role in ensuring the quality and reliability of our suppliers.Key ResponsibilitiesSupplier Negotiation and Contract Management:...
-
Project Leader
Il y a 5 mois
Esch-sur-Alzette, Luxembourg Groupe Morgan Services - Esch sur Alzette Temps pleinL'agence GROUPE MORGAN SERVICES ESCH recherche un(e): **PROJECT LEADER (H/F)** - Vous êtes l'interlocuteur privilégié du client - Piloter les équipes sur site - Assurer un support technique direct sur les chantiers - Accompagner les équipes de montage et les équipes technique - Assurer la coordination des sous-traitants engagés sur le projet -...
-
Visionary Leader for Luxembourg Institute of Science and Technology
il y a 2 semaines
Esch-sur-Alzette, Esch-sur-Alzette, Luxembourg Luxembourg Institute of Science and Technology (LIST) Temps pleinAt the Luxembourg Institute of Science and Technology (LIST), we are seeking a visionary leader to take on the role of Chief Executive Officer. This is an exceptional opportunity for an experienced and inspirational leader to join our team and drive the development of our organisation's long-term vision and strategy.The successful candidate will be...
-
Clinical Affairs Scientist
Il y a 5 mois
Esch-sur-Alzette, Luxembourg Siemens Healthineers Temps pleinDo you want to help create the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry. We offer you a flexible and dynamic environment with...
-
Moves Advisor
Il y a 2 mois
Esch-sur-Alzette, Luxembourg Sirva Temps pleinWe have a great job opportunity for a Moves Advisor to join our Allied Moving Services Team in Luxembourg **Role Overview** As a Moves Advisor, you initialize and manage relationships with customers. You serve as their point of contact and lead from initial outreach through the making of the final purchase. You participate in the rate requests that we...