Europe Operations Excellence Business Analyst

il y a 4 jours


Luxembourg City Amazon Europe Temps plein

Amazon Europe is at the heart of its customer experience and differentiation. Our ambition is to be a leader in creating innovative solutions that raise the bar on customer experience and speed while constantly lowering our cost of fulfilment.

The EU Amazon Customer Excellence System (ACES) Team drives step-change improvements in the performance of Amazon's European Operations from vendor through to customer, working backwards from the customer to define new innovative solutions. The Project Management team works on top strategic projects and opportunities across the European operations, influencing business-critical decisions and taking the performance of the operations to the next level.

We are seeking an exceptionally talented Business Analyst to join our core team within ACES. As a key member of the project management team, you will help solve complex operational challenges to improve the efficiency of Amazon European Operations. Your work will contribute significantly to the design, test, and implementation of solutions aiming to achieve excellence in our operations.

Key Responsibilities:

  • Develop data collection approaches to improve operational performance
  • Extract and analyze data to provide key insights for decision-making
  • Automate reports and build dashboards to monitor solution impact
  • Contribute to process design workshops and problem-solving sessions
  • Formulate and test hypotheses with the project team
  • Understand operational processes on the floor to identify issues and drive changes
  • Collect feedback and adjust analysis/dashboards to meet customer needs
  • Collaborate closely with other key stakeholders, including Operations, Finance, Retail, and Supply Chain teams

This role is ideal for Business Analysts looking to progress into project management, requiring travel as per project needs. We estimate the salary range for this position to be around €80,000 - €110,000 per annum, depending on location and experience.



  • Luxembourg City Amazon Europe Temps plein

    At Amazon Europe, we're on a mission to be the earth's most customer-centric business, setting the industry standard for customer innovation and experience. Our EU Amazon Customer Excellence System (ACES) Team is driving step-change improvements in the performance of Amazon's European Operations, from vendor to customer. We work backwards from the customer...

  • Strategic Business Analyst

    il y a 3 semaines


    Luxembourg City Amazon Europe Temps plein

    Drive Operational Excellence in Amazon's European operations as a Business Analyst in our ACES team. We are looking for talented professionals to help us work backwards from the customer and define innovative solutions that raise the bar on customer experience and speed. Your key responsibilities will be:Develop data collection approaches to improve...


  • Luxembourg City Amazon Europe Temps plein

    At Amazon Europe, the backbone of our customer experience is our operations team. With over 50 fulfilment centres and hundreds of delivery stations, the team works together to deliver items efficiently to our customers. In the centres, millions of items are picked and packed annually, while delivery teams work to get orders to customers on time. Safety is...


  • Luxembourg City Amazon Europe Temps plein

    Amazon Payments Inc. is seeking a dynamic and innovative Compliance Analyst to join our expanding Risk and Compliance Services team in Europe.This critical role ensures the rapid expansion of Amazon's payments business, develops compliance strategies, and implements rigorous compliance across all functions within the company.The Compliance Analyst plays a...


  • Luxembourg City Amazon Europe Temps plein

    About Amazon EuropeAmazon Europe is the backbone of the Amazon customer experience in Europe. With a large network of fulfillment centres, delivery stations, and thousands of employees, the team works together to deliver items efficiently to customers. In the fulfillment centres, millions of items are picked and packed annually, while delivery teams work to...


  • Luxembourg City Amazon Europe Temps plein

    About the RoleWe are seeking a highly skilled Sr. Business Analyst to join our Trustworthy Shopping Experience team at Amazon Europe. As a key member of our team, you will play a critical role in protecting our customers from defective and dangerous products, ensuring a worry-free shopping experience.Key ResponsibilitiesAs a Sr. Business Analyst, you will be...

  • Business Intelligence Analyst

    il y a 3 semaines


    Luxembourg City Amazon Europe Temps plein

    Drive innovation and improve product availability and speed while reducing costs and carbon emissions in the Amazon EU Supply Chain team.This role will give you a unique view into Amazon systems, processes, and operations, allowing you to collaborate with planning, operations, and technical teams.Key responsibilities include designing and owning the right...

  • Data Analyst

    il y a 2 jours


    Luxembourg City Amazon Europe Temps plein

    Job DescriptionWe are seeking a skilled Data Analyst to join our Supply Chain team in Amazon Europe. As a Data Analyst, you will be responsible for developing analytical solutions to business problems that utilize the highest standards of analytical rigor and data integrity.Key Responsibilities:Develop statistical analysis, reporting, and deep dive on supply...


  • Luxembourg Amazon EU Sarl Temps plein

    Bachelors Degree - Experience conducting large scale data analysis to support business decision making - Proficient extracting and processing data using SQL - Proven ability to thoroughly understand processes and use data to identify improvement opportunities - Ability to present Data to a wide audience Operations is at the heart of Amazon’s customer...


  • Luxembourg Amazon EU Sarl Temps plein

    Bachelors Degree - Experience conducting large scale data analysis to support business decision making - Proficient extracting and processing data using SQL - Proven ability to thoroughly understand processes and use data to identify improvement opportunities - Ability to present Data to a wide audience Operations is at the heart of Amazon’s customer...


  • Luxembourg Amazon EU Sarl Temps plein

    Bachelors Degree - Experience conducting large scale data analysis to support business decision making - Proficient extracting and processing data using SQL - Proven ability to thoroughly understand processes and use data to identify improvement opportunities - Ability to present Data to a wide audience Operations is at the heart of Amazon’s customer...


  • Luxembourg Amazon EU Sarl Temps plein

    Bachelors Degree - Experience conducting large scale data analysis to support business decision making - Proficient extracting and processing data using SQL - Proven ability to thoroughly understand processes and use data to identify improvement opportunities - Ability to present Data to a wide audience Operations is at the heart of Amazon’s customer...

  • Senior Business Analyst

    il y a 3 semaines


    Luxembourg City Amazon Europe Temps plein

    About the RoleWe are seeking a highly skilled Senior Business Analyst to join our Trustworthy Shopping Experience team at Amazon Europe. As a key member of our team, you will play a vital role in protecting our customers from defective or dangerous products and ensuring a worry-free shopping experience.Key ResponsibilitiesDevelop actionable insights through...


  • Luxembourg Franklin Templeton Investments Temps plein

    What is FTIS and what does it do for Franklin Templeton? Franklin Templeton International Services (“FTIS”) the Luxembourg management company (Super ManCo), it performs an important role in the European business strategy of Franklin Templeton. FTIS has licenses to manage UCITS and alternative investment funds. Additionally, with an investment management...


  • Luxembourg City Amazon Europe Temps plein

    At Amazon Europe, we are seeking a highly skilled Business Intelligence Data Analyst to join our team.The ideal candidate will have excellent statistical and analytical abilities, deep knowledge of business intelligence solutions and data engineering practices, as well as proficiency in hypothesis testing, including parametric and non-parametric tests and...


  • Luxembourg Amazon Business EU Sarl Temps plein

    A degree - Relevant experience in a finance role leading a project or programme and partnering with multiple stakeholders within a business - Relevant experience working with Excel, reporting tools and large-scale data mining tools, such as Power BI, Python, SQL, or Tableau - Relevant experience in financial modelling Entering the business to business (B2B)...


  • Luxembourg City Amazon Europe Temps plein

    About the RoleWe are seeking an exceptional Senior HR Business Partner to join our dynamic team at Amazon Europe.Company OverviewAt Amazon, our HR department plays a vital role in looking after our people. As a Senior HR Business Partner, you will drive a positive employee experience through HR programs, processes, and tools, offering credible and clear HR...

  • Business Analyst Intern

    Il y a 5 mois


    Luxembourg OffWorld Temps plein

    **Business Analyst Intern** Based in Luxembourg City, Luxembourg - OffWorld is a robotics startup working on developing a mobile robotic workforce for heavy industrial jobs on Earth, Moon, asteroids & Mars. OffWorld was founded by an experienced engineering team drawing on decades of tackling formidable engineering challenges at NASA, ESA, NOAA, Maxar...

  • Business Analyst

    Il y a 5 mois


    Luxembourg BTO spa Temps plein

    Who is BTO Research? BTO Research is a consulting firm, part of the Relatech Group, that has been supporting its clients in innovative projects for over 15 years, ensuring a customized approach to meet market challenges. Founded in 2008, we have gathered and enhanced the historical experience of consulting to which we have added two key elements: research...

  • Business Analyst

    Il y a 2 mois


    Luxembourg Europ IT Services Temps plein

    Europ-IT group provides IT services and engineering to corporate clients, small to medium sized business and other various companies throughout Europe. Dans le cadre du programme de migration vers le nouveau système Back Office Calypso, et de la migration de l'outil d'interprétation comptable, l'équipe projet recherche un Business Analyst Comptable...