Customer Training Product Manager

il y a 2 semaines

Echternach, Luxembourg OG Recruitment S.à r.l. Temps plein

**We are looking for**:
**Customer Training Product Manager (M/F/x) in Echternach**:
On behalf of our renowned client with headquarters in Echternach (L) we are looking for an Customer Training Product Manager in the industrial / technical environment. You are responsible for defining the program's content, strategy, and success measurements and for the digital transformation of the training center.

The position will be filled directly and permanent with the client.
Our client is a renowned company in the automation industry and is one of the world market leaders.

**Your tasks**:

- Driving Customer Training products vision into delivered products and solutions across European organization
- Support the Head of Academy, ICT and European Academy Managers by collecting and transmitting requirements, user stories, documentation, facilitating UAT, etc., for a major platform implementation
- Aligning the European Academy organization around the vision and throughout the implementation of new educational strategies
- Implement the policies defining the guidelines for new product sales, implementation, and pricing
- Continuously define and monitor European Academies KPI’s around CX feedback, performance, and quality, to identify and implement recommendations
- Evaluate the effectiveness of the existing portfolio and conduct research and analysis to identify opportunities for European Academy portfolio development
- Ability to map learning outcomes to product and customer lifecycle
- Be able to travel internationally to establish direct relations and provide on-site support, as well as to participate in planning efforts of the European Academies

**Your profile**:

- University degree in a relevant area (minimum Bachelor’s degree)
- Experience in a similar role in the professional services environment
- Strong knowledge of training business and experience in commercializing training products
- Experience managing a Product Backlog (prioritizing and negotiating, clarifying requirements, defining MVPs, developing roadmaps)
- Experience in LMS, product development or process management understanding would be an asset
- Exceptional facilitation, presentation, and listening skills
- Be able to work independently, have practical thinking, a proactive attitude and respectful interaction within the team
- Experience in change management and change implementation
- Excellent communication skills
- Open minded and willingness to learn
- Fluent in English, any other language is seen as an asset

**What we offer**:

- A long-term and permanent employment contract directly with the client
- Attractive and performance-related remuneration
- Good working atmosphere and modern, multi national working environment
- Attractive benefits

**How it proceeds**:

- We will review your documents and arrange a telephone call or personal meeting to get to know you.

**Discretion comes first**:

- We work responsibly in accordance with the GDPR.

**Who we are**:
OG Recruitment is your consulting agency for the recruitment of specialists in Luxembourg and the entire border region. We are exclusively concerned with direct placements with our clients. No temporary employment.

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