Data Center Space-hardware Planner
il y a 1 mois
Posted- 17-Nov-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Data Centers, Facilities Management- Location(s)- Luxembourg - Luxembourg - Luxembourg**We're are looking for 2 Data Center Space
- Hardware Planners, for our client based in Luxembourg (Windhof and Kayl)**
Purpose of JobThe Space/Hardware Planner is responsible for the day-to-day support of the raised floor environment mainly for all installation and removal of hardware assets to satisfy customer requirements. The Space/Hardware planner will perform all tasks from the initial customer ticket request until the finalised testing/removal has been completed and the planning ticket is closed successfully and handed over to operational support.Key Responsibilities
- Assess / monitor infrastructure capacity support for Data Centre power and cooling elements.
- Provide input on Data Centre capacity requirements.
- Review / Validate space/power/cooling/connectivity/weight sizing requirements for new engagements and growth on existing customers and internal relocations (as per onsite Space/Hardware planning processes).
- Plan power requirements, connections, and redundancy based to ensure effective power load balancing.
- Participate in the planning for Cage and Cabinet Security Infrastructure (Locking Options) / (If or When Applicable)
- Create and Distribute PDU Panel Schedules
- Determine location of all new floor mounted hardware on the raised floor and calculate amount of square footage required/used for customer’s equipment.
- Participate in prioritisation of power installs/de-installs to consider escalations and customer schedules and align with resource availability.
- Print and Install power circuit labels on (devices, cabinets).
- Monitor activities, operation, and usage within the Data Centre to always insure the use of proper IT disciplines and regulation compliance.
- Coordinate cable mining of equipment and power cables that are no longer needed above/below the raised floor (if or when required)
- Participate in power design changes to address changes in the data centre infrastructure.
- Participate in on-site Tours and Raised Floor Briefings.
- Develop/Maintain floor layouts and 3D inventory/Power Connection Mapping for new/existing customer environments.
- Provide costing, quotations, proposals for all Space/Hardware planning activities.
- Confident speaking to both customers and senior management directly and to describe complicated technical issues in simplistic terms to explain a potential service affecting situation clear and concisely.
- Attend service, incident, project meetings if required to do so and to provide input if any is warranted upon the agreement of onsite CBRE management.
- Assist or create/provide technology/project related reports upon request.
- Ensure the stock thresholds are not breached and escalate to the Technology Operations Manager to arrange for stock to be replenished.
- Ensure that Internal CBRE processes and policies are read, understood, always followed, and adhered to.
- Ensure that all relevant site rules, standards, processes, and procedures are read, understood, and followed.
- Assist the onsite Contract Manager with the review and updating of any operational compliance documentation to ensure that it is current and relevant.
- Make sure all work completed is carried out to the accepted and expected site standards.
- Always promote a positive image of CBRE.
- Ensure that if any issues occur on-site, which could be detrimental or result in potential failure to adhere to our SLA’s or KPI’s is reported to the onsite Contract Manager immediately.
- Escalate any issues or concerns relating to the data halls to the onsite Contract Manager.
- Ensure that health and safety requirements are met and that any concerns or incidents are escalated appropriated and document any accidents that occur in the site accident book.
- Ensure CRQ’s and permits are in place and have relevant approval prior work commencing on the associated task, notify the onsite Contract Manager if any discrepancies arise.
- Keep the workshop area and all relevant storerooms clean and tidy and ensure that the related stock spreadsheets are up to date.
- Ensure that the onsite Contract Manager is advised of any hardware discrepancies you find within the data racks.
- Provide vendor assistance (incl. escorting) when replacement parts or other external services are required to assist with an incident/fault on any of the supported sites when required.
- Assist with data input to the customer systems support tools as or when requested by the onsite Contract Manager
- Ensure that the onsite Contract Manager is informed of installation/other technology related project related delays etc.
- To perform any other duties within your skillset as delegated by the onsite Contract Manager.
- Ensure awareness and compliance with the contractual KPI's/SLA's are always undertaken.
- Must be flexible as day/night shift work c
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