Data Center Space-hardware Planner
il y a 2 semaines
- Hardware Planners, for our client based in Luxembourg (Windhof and Kayl)**Purpose of JobThe Space/Hardware Planner is responsible for the daytoday support of the raised floor environment mainly for all installation and removal of hardware assets to satisfy customer requirements. The Space/Hardware planner will perform all tasks from the initial customer ticket request until the finalised testing/removal has been completed and the planning ticket is closed successfully and handed over to operational support.
- Assess / monitor infrastructure capacity support for Data Centre power and cooling elements.
- Provide input on Data Centre capacity requirements.
- Review / Validate space/power/cooling/connectivity/weight sizing requirements for new engagements and growth on existing customers and internal relocations (as per onsite Space/Hardware planning processes).
- Plan power requirements, connections, and redundancy based to ensure effective power load balancing.
- Participate in the planning for Cage and Cabinet Security Infrastructure (Locking Options) / (If or When Applicable)
- Create and Distribute PDU Panel Schedules
- Determine location of all new floor mounted hardware on the raised floor and calculate amount of square footage required/used for customer's equipment.
- Participate in prioritisation of power installs/deinstalls to consider escalations and customer schedules and align with resource availability.
- Print and Install power circuit labels on (devices, cabinets).
- Monitor activities, operation, and usage within the Data Centre to always insure the use of proper IT disciplines and regulation compliance.
- Coordinate cable mining of equipment and power cables that are no longer needed above/below the raised floor (if or when required)
- Participate in power design changes to address changes in the data centre infrastructure.
- Participate in onsite Tours and Raised Floor Briefings.
- Develop/Maintain floor layouts and 3D inventory/Power Connection Mapping for new/existing customer environments.
- Provide costing, quotations, proposals for all Space/Hardware planning activities.
- Confident speaking to both customers and senior management directly and to describe complicated technical issues in simplistic terms to explain a potential service affecting situation clear and concisely.
- Attend service, incident, project meetings if required to do so and to provide input if any is warranted upon the agreement of onsite CBRE management.
- Assist or create/provide technology/project related reports upon request.
- Ensure the stock thresholds are not breached and escalate to the Technology Operations Manager to arrange for stock to be replenished.
- Ensure that Internal CBRE processes and policies are read, understood, always followed, and adhered to.
- Ensure that all relevant site rules, standards, processes, and procedures are read, understood, and followed.
- Assist the onsite Contract Manager with the review and updating of any operational compliance documentation to ensure that it is current and relevant.
- Make sure all work completed is carried out to the accepted and expected site standards.
- Always promote a positive image of CBRE.
- Ensure that if any issues occur onsite, which could be detrimental or result in potential failure to adhere to our SLA's or KPI's is reported to the onsite Contract Manager immediately.
- Escalate any issues or concerns relating to the data halls to the onsite Contract Manager.
- Ensure that health and safety requirements are met and that any concerns or incidents are escalated appropriated and document any accidents that occur in the site accident book.
- Ensure CRQ's and permits are in place and have relevant approval prior work commencing on the associated task, notify the onsite Contract Manager if any discrepancies arise.
- Keep the workshop area and all relevant storerooms clean and tidy and ensure that the related stock spreadsheets are up to date.
- Ensure that the onsite Contract Manager is advised of any hardware discrepancies you find within the data racks.
- Provide vendor assistance (incl. escorting) when replacement parts or other external services are required to assist with an incident/fault on any of the supported sites when required.
- Assist with data input to the customer systems support tools as or when requested by the onsite Contract Manager
- Ensure that the onsite Contract Manager is informed of installation/other technology related project related delays etc.
- To perform any other duties within your skillset as delegated by the onsite Contract Manager.
- Ensure awareness and compliance with the contractual KPI's/SLA's are always undertaken.
- Must be flexible as day/night shift work c
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