Assistant Finance Ccd
il y a 2 jours
**Assistant Finance CCD (h/f/x) - Luxembourg**
**Otis développe son activité et recherche un(e) Assistant(e) Finance au sein de son équipe CCD (H/F) pour intégrer une de nos entités situées à Luxembourg**
Dans ce département, une équipe d’ambassadeurs d'Otis enthousiastes, proactifs et orientés vers le client, dirigée par un(e) chef d'équipe, s'efforcera de fournir des solutions et un service de qualité supérieure.
**Missions principales**
Au sein de l’équipe Customer Care Desk, vos principales missions seront:
- Le suivi et préparation des demandes de bookings des contrats de maintenance en interaction avec les commerciaux
- Le/la garant(e) du process d’enregistrement de commande interne: de la commande, édition des factures jusqu’à leur recouvrement
- De l’édition des factures selon avancement chantier en collaboration avec les Field managers
- Du suivi et relance des factures et du top dispute
- De la relation clients et suivi des demandes de duplicatas, reprises de factures, gestion des litiges
- De la préparation des dossiers de contentieux transmis mensuellement à notre avocat
Vous serez en interaction quotidienne avec notre responsable comptable et le Branch Manager afin d’établir un suivi des dossiers et priorités.
**Profil**
- Expérience et diplôme pertinent et justifiez d’une précédente expérience d’au moins 2 ans dans un poste similaire
- Rigueur, organisation, sens des priorités, collaboration inter services, sens de la relation clients et satisfaction aigu.
- Compétences en communication, maitrise du pack office
- Maitrise de l’anglais est nécessaire au quotidien
- La maitrise de l’allemand/Luxembourgeois est un plus dans ce poste
- Capacité d'empathie : Ecoute active permettant d’utiliser les informations obtenues pour trouver une solution rapide;
- Prise d’initiative, attitude proactive, capacité de décision dans un intérêt commun
**Qu’avons-nous à vous offrir ?**
Nous vous offrons une fonction dans une entreprise internationale leader sur son marché, à taille humaine au Luxembourg, dans une ambiance familiale et bienveillante.
**Est-ce le job avec un grand J pour vous ?**
Nous aidons nos équipes à atteindre à leur plus haut potentiel.
Nous créons une culture inclusive qui encourage et favorise la diversité nécessaire pour innover et se développer dans un monde plus grand, plus rapide et plus intelligent.
Ensemble, nous façonnons nos carrières, notre environnement de travail, nos industries et notre monde pour bâtir un avenir hors du commun.
Vous aimez rencontrer des gens différents et d’avoir des journées de travail tous les jours différentes ?
**N’hésitez pas et faisons connaissance **
Type d'emploi : Temps plein, Durée indéterminée
Rémunération : €3.000,00 à €3.500,00 par mois
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