
Internship - Customer Care
il y a 3 semaines
INTERNSHIP - Customer Care
ING Luxembourg, pour son service Customer Care, est à la recherche de stagiaires/alternants pour une durée de 6 mois minimum. Le stage doit être conventionné par une école.
Description de la fonction:
Le stagiaire sera impliqué dans le fonctionnement quotidien du service « Customer Care » et se verra confier entre autres les activités suivantes:
- Suivi administratif des dossiers de succession ;
- Participation au traitement des sommations à tiers détenteurs ;
- Participation au traitement et suivi des réclamations ;
- Contribution à l’amélioration des processus de la banque.
- Apport d’un support à l’équipe pour les tâches quotidiennes ;
Votre profil:
F_ormation et expérience_:
- Niveau minimum BAC+3/4 à orientation économie/droit ou finance ;
- Compétences_:
- Des connaissances juridiques sont un atout ;
- Aptitude d’analyse, capacité de jugement, esprit d’initiative et de créativité sont nécessaires pour assurer la bonne gestion des situations ou dossiers critiques ;
- Bonnes capacités de communication et de coordination ;
- Bonnes connaissances des outils Microsoft Office (Word, Excel, Access,...)
- Langues_
- _ Maîtrise du français et bonne connaissance de l’anglais _indispensables ;_
- _ La connaissance du luxembourgeois et/ou de l’allemand est considérée comme un atout._
Votre environnement de travail:
Avec plus de 1000 employés au Grand-Duché et grâce à la combinaison de notre présence locale et de la force d'une multinationale robuste comme ING, nous offrons à nos clients particuliers et professionnels une large gamme de solutions par le canal de leur choix.
ING est une banque mondiale avec une base européenne solide. 53.000 employés servent environ 38,4 millions de clients, entreprises et institutions financières dans plus de 40 pays. Opérant au Grand-Duché de Luxembourg depuis 1960 en tant que banque universelle et accessible, nos produits comprennent l'épargne, les paiements, les investissements, les prêts et les hypothèques pour les clients de la banque de détail et de la banque privée, que nous servons sévèrement en ligne et via notre réseau d'agences. Pour nos clients de la banque de gros, nous fournissons des prêts, de la finance durable, des services de paiement et de gestion de trésorerie et des services de fonds.
-
Agent Customer Care
il y a 3 semaines
Luxembourg Losch Retail S.à r.l. Temps plein**Vacancy Name** - Agent Customer Care **Vacancy No** - VN962 **Work Location** - Kockelscheuer - Um unser Team am Standort Kockelscheuer zu verstärken, suchen wir ab sofort einen: **Agent Customer Care (w/m)** **Ihre Aufgaben**: - Ansprechpartner für Anfragen und Reklamationen von Endkunden - Erfassung, Bearbeitung und Koordination der...
-
Air Logistics Operational Care Specialist
il y a 4 semaines
Findel, Luxembourg Kuehne+Nagel Temps pleinEmbark on a thrilling journey as our Operational Care Specialist, where you will ensure a smooth coordination of air cargo for our customers in compliance with rules and regulations. You will have a great team supporting you on your journey with us. ** Your Role**: The Operational Care Specialist manages the coordination of customer shipments by securing...
-
Internship - Client Support Officer
il y a 3 semaines
Luxembourg Findel Airport ING Temps pleinFor its Commercial Support team, Retail Banking is looking for a trainee/intern for a minimum of 6 months as soon as possible. Your mission: - Handle customer queries on their day-to-day operations (accounts, cards, etc.) or on the bank's products (savings, personal loans/housing, etc.). - Contribute to the administrative follow-up of customer files -...
-
Internship - Operational Risk Analyst - Operational
il y a 3 semaines
Luxembourg Findel Airport ING Temps pleinING Luxembourg is looking for an intern for its ODCR (Operational Design, Control and Resilience) department as part of the monitoring of non-financial risk. This is an internship approved by an educational institution to be filled from January 2025 for a minimum period of 6 months. Job description: The Operational Design, Control and Resilience...
-
Payroll Internship
il y a 4 semaines
Luxembourg Talkwalker Temps plein**We're growing, we're innovating and we're looking for the best minds to keep moving forward**: See Open Jobs **Our company**: Talkwalker is the #1 Consumer Intelligence Acceleration platform for brands to drive business impact. Over 2,500 global brands and agencies use our products to combine a multitude of internal and external data sources for the most...
-
Internship - Data Ops
il y a 3 semaines
Luxembourg Findel Airport ING Temps pleinAs part of the strengthening of its DATA ops department, ING Luxembourg is looking for a trainee / alternat(e) from January 2025 for a minimum period of 6 months. Within the Data Management department, the Data Operations service is responsible for updating the administrative data of individual and corporate customers. Your tasks: - Ensure that the...
-
Internship - Personal Banking
il y a 3 semaines
Luxembourg Findel Airport ING Temps pleinAs part of its Personal Banking activity, ING Luxembourg is looking for an intern to strengthen & support its commercial teams. You want to: - Join an International Group that offers you real prospects of development - Work in a pleasant, dynamic, diversified, collegial and entrepreneurial environment - Contribute with your ideas and thoughts - Develop your...
-
Internship - Support & Monitoring - Wholesale
il y a 3 semaines
Luxembourg Findel Airport ING Temps pleinING Luxembourg is looking for intern for a period of 6 to 12 months (full-time or work-study) in the Wholesale Banking Operations department to strengthen its operational teams as from January 2025. ING Luxembourg's Wholesale Banking Operations department is organized in 4 areas: - Client Services : management of the relationship with customers -...
-
Internship - Transaction Services Sales / Payment
il y a 4 semaines
Luxembourg Findel Airport ING Temps pleinING Luxembourg is looking for a Transaction Services Sales / Payment and Cash Management trainee from December 2024 for a period of 6 months. An integral part of ING's Wholesale Banking division, the Transaction Services (TS) department operates internationally in Trade Finance, Payments and Cash Management, as well as in Cash Pooling solutions via its...
-
Conseiller Customer Care Fr/lux/all/ang
il y a 4 semaines
Luxembourg City Sofitex Talent Recruitment Temps pleinLE POSTE :Pour l'un de nos clients situé à Luxembourg ville/gare et pour une mission d'une durée de six mois, Sofitex Talent recherche pour un démarrage immédiat un(e):Conseiller Customer Care Fr-lux-all-ang (H/F)Vos tâches:• Réaliser une première analyse des messages reçues via l'application d'e-banking ainsi que par e-mail de la part des clients...
-
Customer Care Representative
il y a 4 semaines
Luxembourg FAST Recruitment Temps pleinResponsabilités: Qualifications: - Fortes compétences en service clientèle, axées sur l'empathie et le support orienté vers la résolution de problèmes - Excellentes compétences en communication verbale et écrite en français - Capacité à travailler sous pression et à gérer plusieurs tâches dans un environnement rapide - Connaissance technique...
-
Marketing Intern
il y a 4 semaines
Luxembourg Findel Airport ING Temps pleinMarketing Intern ING Luxembourg is looking for a Marketing Intern for its Marketing team for 6 months (with an internship agreement delivered by a school/university). Responsibilities include - Web content and CMS management - Management of digital marketing analyses (Google and Facebook ads...) and campaign dashboards - Support for market research...
-
Internship - Real Estate Valuation Expert
il y a 3 semaines
Luxembourg Findel Airport ING Temps pleinING Luxembourg is looking for a Real Estate Valuation Assistant Trainee (M/F), who will be working in the Valuation Team Expert attached to Lending & Payment department. You will be part of a 23-strong department comprising the Personal Lending Services, Business Lending Services and Real Estate Valuation teams. Job Description As conventional trainee in...
-
Customer Car Agent
il y a 4 semaines
Luxembourg Losch Retail S.à r.l. Temps plein**Vacancy Name** - Customer Care Agent **Vacancy No** - VN808 **Work Location** - Kockelscheuer **Job Details** - Um unser Team am Standort Kockelscheuer zu verstärken, suchen wir ab sofort einen: **Customer Care Agent (w/m)** **Ihre Aufgaben**: - Ansprechpartner für Anfragen und Reklamationen von Endkunden - Erfassung, Bearbeitung und Koordination...
-
Customer Service Representative
il y a 3 semaines
Luxembourg Spot On Sp. z o.o Temps plein**Are you looking for new challenges? Do you want to achieve ambitious goals in your everyday work and support development of an international manufacturing company? We need a Customer Service Representative (F/W) to support and help us in our sales department - EQUIPMENT Business Unit: The Customer Service completes a work on the level of the sales...
-
Financial and Regulatory Reporting Intern
il y a 4 semaines
Luxembourg Findel Airport ING Temps pleinING Luxembourg is looking for an intern in Financial and Regulatory Reporting. This internship will start in July/August and will last 6 months. Your Mission - Take part in the Monthly, Quarterly & Yearly closings - Take part in the daily processing and reporting - Support the Team in the preparation of the Finance & Regulatory reporting package for the...
-
Lending Specialist Intern
il y a 3 semaines
Luxembourg Findel Airport ING Temps pleinLending Specialist Intern - Private Baking To support the continued growth in our Private Banking Department, we are looking for a Lending Specialist Intern for a 6-month internship starting in January 2025. Job description In order to support the Lending Specialists, your main tasks will be to: - Follow-up the existing credit files and draft the...
-
Depositary Bank Services
il y a 4 semaines
Luxembourg Findel Airport ING Temps pleinING Luxembourg is looking for interns for a period of 6 to 12 months (full-time or work-study) in the Securities department to strengthen its operational teams from February 2025. ING Luxembourg's Securities department is responsible for processing transactions in financial instruments from clients and for holding their positions. In this context, many...
-
Internship - Administrative Support Representative (Legal Department)
il y a 3 semaines
Luxembourg Brown Brothers Harriman Temps pleinWhat You Can Expect At BBH: If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and...
-
Internship - Finance and Fund Oversight Controller
il y a 4 semaines
Luxembourg Findel Airport ING Temps pleinING Solutions Investment Management (ISIM) is looking for a Finance and Fund Oversight Controller Trainee starting from January 2024 and for a period of 6 months. ISIM is a subsidiary of ING Belgium (32%) and ING Luxembourg (68%). ISIM benefits from the status of a “Super ManCo” as it has received licenses to manage both UCITS and Alternative Investment...