Sales Support Officer French Speaking

Il y a 5 mois

Luxembourg BNP Paribas Temps plein

SALES SUPPORT OFFICER FRENCH SPEAKING (H/F) (NUMÉRO DE L'EMPLOI : LUX022238)

**_Cardif Lux Vie_**_ est un acteur majeur du marché de l’assurance vie luxembourgeoise._
- Sur le marché local, la compagnie propose un large panel de solutions d’épargne et de protection pour les particuliers et les professionnels. Pour les clients fortunés évoluant dans un contexte international, _**_Cardif Lux_**_ Vie élabore des offres sur mesures et pérennes à travers un large réseau de partenaires haut de gamme. _
- Rejoindre _**_Cardif Lux Vie_**_, c’est intégrer une entreprise qui favorise un cadre de travail ouvert et met à l’honneur la créativité, la collaboration, la mobilité et la connectivité de chacun._
- Résolument orientée vers l’avenir, la compagnie est engagée en faveur d’une croissance durable et responsable. Aujourd’hui comme demain, _**_Cardif Lux Vie_**_ s’investit auprès de ses collaborateurs et de ses clients pour bâtir au quotidien, l’assurance d’un monde qui change._
- Dans le cadre de son développement, _**_Cardif Lux Vie_**_ recherche un :_

**_ Sales support Officer French speaking (H/F)_**

**_ CDI_**

**Votre mission**
- Garantir une présence commerciale téléphonique multi langue sur site pour les clients et partenaires, mais aussi lors de rendez-vous dans les locaux de Cardif Lux Vie
- Assurer une relation de qualité et pérenne avec les partenaires en prenant en charge les demandes des partenaires ainsi que les envois de documentations commerciales relatives à la souscription des contrats d’assurance et ainsi garantir un support actif à l’équipe commerciale
- Analyser les demandes spécifiques de contrats en collaboration avec les services concernés afin de proposer des solutions adaptées (Private Equity, tarification, coordination des dossiers complexes/atypique).
- Prendre en charge la coordination des demandes partenaires en interne et en externe et garantir la prise en charge des opérations des partenaires, en optimisant le délai de traitement

**Apport du poste**:
Le chargé de relation Sales Support est responsable de la gestion de partenaires institutionnels dans le cadre du suivi et du développement de leurs portefeuilles de contrats d’assurance vie et de capitalisation.

**Environnement de travail**:
Vous intégrerez l’équipe Sales Support de Cardif Lux Vie composée de 6 collaborateurs pluridisciplinaires, de profils et de séniorités variés.
**Votre profil**
- Vous justifiez d’une expérience d’au moins 2 ans dans le domaine de l’assurance VIE
- Expérience confirmée en relation client / solides aptitudes relationnelles (+ 5 ans d’expériences)

**Etudes**:
BAC +5 en École de commerce ou Université

**Expérience Professionnelle**:
**Compétences Comportementales**:

- Être orienté client
- Rigueur et precision
- Capacité à relationnel
- Capacité à collaborer / travail d’équipe

**Compétences Transverses**:

- Capacité à mener une négociation
- Capacité à animer une réunion, un séminaire, un comité, une formation

**Compétences Techniques**:
Bonne connaissance des outils MS Excel et MS Word

**Compétences Linguistiques**:
Français, Anglais
- Ou exigence supplémentaire Pour IDD et les agents d’assurance :_
- Cardif Lux Vie + sous-courtiers d’assurances, des agents d’assurances et des personnes qui, au sein des entreprises d’assurance et de réassurance prennent directement part à la distribution d'assurances ou de réassurances_
- _d’une part une copie de son carnet de formation continue, e _d’autre part différents documents afin d’attester son honorabilité, en particulier un extrait de casier judiciaire datant de moins de 3 mois (bulletin n°3 pour le Grand-Duché de Luxembourg), conformément aux dispositions de la loi du 23 juillet 2016 relative au casier judiciaire, compte tenu du domaine d’activité de notre établissement, et le cas échéant, un extrait de casier judiciaire de son pays de résidence._

**Lieu principal**: Luxembourg

**Type d'emploi**: CDI

**Domaine d'activité**: GESTION DE LA RELATION CLIENT

**Niveau d'Etudes***: Master ou équivalent (> 4 ans)

**Niveau d'expérience***: Au moins 5 ans

**Horaire**: Temps plein

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