Client Service Specialist

Il y a 7 mois

Luxembourg JPMorgan Chase & Co Temps plein

**JOB DESCRIPTION**
Each Client Service Specialist (CSS) is regionally aligned to bankers and their client base (for the Russian market). You would be part of a collaborative and integrated team within the Private Bank providing our clients with market-leading day-to-day service.

Some examples of your daily responsibilities would be: executing cash movements, monitoring overdrafts and cash balances, executing foreign exchange, fixing loans and deposits, management of corporate actions, performing account maintenance (account opening and closing, change of address, stop payments and fees billing)

**Responsibilities**:

- Manage daily execution of client transactions and inquiries accurately, within established deadlines, and in accordance with existing policies and procedures. A CSS transaction approval levels/limits will vary based on seniority
- Monitor client cash balances, where necessary liaising with clients to cover positions.
- Providing information, soliciting responses and recording elections for Corporate Actions on client accounts.
- Research, follow-up and resolve client inquiries and problems through effective interaction with clients, bankers, investors, product specialists, operations areas, and other staff in a timely and professional manner
- Research potential (or actual) fraud situations, errors, and losses to ensure prompt and accurate resolution
- Identify cross-sell opportunities, and escalate to bankers and product partners in order to close or provide advice to the client
- Verify and maintain data quality as it relates to internal and external client hierarchy and account alignment

**Required Qualifications, Capabilities and Skills**:

- Minimum of Bachelor's degree or equivalent financial qualifications
- Good Russian and English skills
- Strong relationship management, communication and time management skills
- Ability to adapt to a rapidly changing business and technology environment, and to utilize all available tools and resources to service clients as efficiently as possible
- Solid comprehension of deposit, banking, brokerage, custody, investment management, mutual funds and credit products as each applies to their specific region's business segment
- Must understand and comply with the regulations, policies and procedures applicable to these products and services, and grasp the potential financial liabilities of the transactions associated with these products and services if they are not executed properly
- Previous experience in a similar role within the Financial services and/or Banking industry

**Preferred Qualifications, Capabilities and Skills**:

- Proficiency in additional languages would be beneficial

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

**ABOUT THE TEAM**

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

  • Senior Client Service Specialist

    Il y a 7 mois

    Luxembourg JPMorgan Chase & Co Temps plein

    **JOB DESCRIPTION** As a Private Banking Client Service Specialist (CSS) you will be the primary contact for all service-related needs of a Private Banking client. You will work with bankers, investors, various product specialists, mid-office, and operations teams to deliver a seamless and integrated experience to our clients across all Private Banking...

  • Specialist (M/w/d) Client Services Depositary

    Il y a 2 mois

    Luxembourg Hauck Aufhaeuser Lamp Private Bank AG Temps plein

    CHALLENGE YOURSELF: Du möchtest Deine persönliche Entwicklung und berufliche Laufbahn aktiv mitgestalten? Dann bist Du bei uns richtig! Hauck Aufhäuser Lampe ist eine innovative und unabhängige Privatbank, die auf eine über 226-jährigeTradition zurückblickt. An unseren Standorten in Deutschland, Luxemburg, Großbritannien und Irland wirken wir mit...

  • Senior Client Services Specialist

    Il y a 4 mois

    Luxembourg Tikehau Investment Management - Annonces Temps plein

    Senior Client Services Specialist (H/F) Mission [FR] Dans le cadre de son fort développement, Tikehau Investment Management va renforcer son équipe Client Service afin d'accompagner la forte croissance de l'activité à l'international. Basé au Luxembourg et rattaché au responsable du Client Service, vous serez amené à être en contact direct avec...

  • Specialist (M/w/d) Client Services Depositary - Kyc

    Il y a 2 mois

    Luxembourg Hauck Aufhaeuser Lamp Private Bank AG Temps plein

    CHALLENGE YOURSELF: Du möchtest Deine persönliche Entwicklung und berufliche Laufbahn aktiv mitgestalten? Dann bist Du bei uns richtig! Hauck Aufhäuser Lampe ist eine innovative und unabhängige Privatbank, die auf eine über 226-jährigeTradition zurückblickt. An unseren Standorten in Deutschland, Luxemburg, Großbritannien und Irland wirken wir mit...

  • Client - Product Tax Specialist

    Il y a 5 mois

    Luxembourg Banque Pictet & Cie (Europe) AG, succursale de Luxembourg Temps plein

    **Your team** The Pictet Group is one of the world's leading independent wealth and asset managers. Founded in 1805 and headquartered in Geneva, Switzerland, the Group is represented at 30 offices in financial centres worldwide, and currently employs over 5200 people. Pictet has been present since 1989 in Luxembourg, where it employs over 700...

  • Employé Service Clients

    Il y a 5 mois

    Luxembourg Galeries Lafayette Temps plein

    Accueillant chaque jour plus d’un million de visiteurs dans l’ensemble de nos 280 magasins et sur nos sites e-commerce, notre Groupe a pour vocation de participer au rayonnement de l’Art de Vivre à la française. Rejoindre le groupe Galeries Lafayette, c’est entrer dans un groupe marchand visionnaire, familial, héritier de 125 ans de savoir-faire...

  • Client Onboarding

    Il y a 5 mois

    Luxembourg Deutsche Bank Temps plein

    Client Onboarding & KYC Specialist, Luxembourg An exciting and meaningful role within the important and growing Wealth Management segment of Deutsche Bank Luxembourg. You will have the chance to become the main and reliable contact for Senior Relationship Managers. You are part of a small, dynamic and highly motivated team. The Client Account Management...

  • Spécialiste des relations clients et du recrutement

    il y a 2 jours

    Luxembourg City Randstad Luxembourg Temps plein

    A propos du poste Nous recherchons un(e) spécialiste des relations clients et du recrutement pour rejoindre notre équipe à Randstad Luxembourg. Ce postulat sera en charge de développer le portefeuille de clients et de conseiller les entreprises partenaires pour répondre à leurs besoins en matière de recrutement.Compétences- Développement du...

  • Client Onboarding Specialist

    Il y a 5 mois

    Luxembourg Mangopay Temps plein

    At Mangopay, our mission is to power the payment infrastructure and payment operations of the world's biggest and most exciting marketplaces & platforms. We provide marketplaces and platforms with powerful modular payment and regulatory solutions. Since 2013, we have enabled the success of some of the biggest names in e-commerce, retail, and cutting-edge...

  • Client Lifecycle Management Specialist

    Il y a 5 mois

    Luxembourg UBS Temps plein

    Luxembourg - Operations - Global Wealth Management **Job Reference #** - 285000BR **City** - Luxembourg **Job Type** - Full Time **Your role** - Would you like to help us enhance our client experience, now and for the future? Are you client orientated with high risk awareness? - We’re looking for a Client Lifecycle Management specialist to: - Support...

  • Médecin du travail

    il y a 17 heures

    Luxembourg City Service de Santé au Travail Multisectoriel Temps plein

    Le Service de santé au travail multisectoriel (STM) propose un poste de médecin du travail.MissionsRéaliser le suivi médical des salariés Réaliser la surveillance des facteurs de risques du milieu de travail Réaliser les visites d'entreprises Participer à des groupes de travail pluridisciplinaires Compétences requisesÊtre autorisé à exercer la...

  • Client Accountant

    Il y a 4 mois

    Luxembourg CSC (Corporation Service Company) Temps plein

    **Client Accountant** **Strassen, Luxembourg** **Onsite** **Monday to Friday, 40 hours per week **Key responsibilities**: - Responsible for maintaining a portfolio of SPV/RE/PE and client relationship - Bank and Cash administration - Invoice management (Accounts payables/Accounts receivables) - Bookkeeping, preparation of financial reports, working...

  • Senior Client Services Specialist

    Il y a 4 mois

    Luxembourg Tikehau Capital Temps plein

    **Mission**: **[FR]**: Dans le cadre de son fort développement, Tikehau Investment Management va renforcer son équipe Client Service afin d’accompagner la forte croissance de l’activité à l’international. Basé au Luxembourg et rattaché au responsable du Client Service, vous serez amené à être en contact direct avec nos clients et travaillerez...

  • Senior Client Services Specialist

    Il y a 5 mois

    Luxembourg Tikehau Investment Management - Annonces Temps plein

    Mission [FR] Dans le cadre de son fort développement, Tikehau Investment Management va renforcer son équipe Client Service afin d'accompagner la forte croissance de l'activité à l'international. Basé au Luxembourg et rattaché au responsable du Client Service, vous serez amené à être en contact direct avec nos clients et travaillerez étroitement...

  • Client Services Manager

    Il y a 6 mois

    Luxembourg IQ-EQ Temps plein

    **Company Description** IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide. As Client Services Manager/Director, you will act as a senior-level executive responsible for overseeing...

  • Client Accountant

    Il y a 5 mois

    Luxembourg CSC (Corporation Service Company) Temps plein

    **Client Accountant** **Strassen, Luxembourg** **On-site with consideration of Hybrid** **Monday - Friday, 40 hours per week **Key responsibilities**: - Responsible for maintaining a portfolio of SPV/RE/PE and client relationship - Bank and Cash administration - Invoice management (Accounts payables/Accounts receivables) - Bookkeeping, preparation of...

  • Client Services Manager

    Il y a 7 mois

    Luxembourg IQ-EQ Temps plein

    **Company Description** IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide Would you like to work with dynamic Private Equity clients? Our Private Equity team is looking for a Senior...

  • Project Manager

    Il y a 5 mois

    Luxembourg Blackridge Group Temps plein

    **PROJECT MANAGER - CLIENT SERVICES (FA, TA) [M/F/D]** **About The Role** - Act as the main contact for key clients, cultivating stable relationships and supporting key structuring projects. - Establish strong relationships with internal partners, including Client Services, Custody, Product, and Transfer Agency. - Oversee end-to-end operational projects for...

  • Project Manager

    Il y a 5 mois

    Luxembourg BlackRidge Group Temps plein

    **Job Information**: Work Experience - 5+ years Salary - 0 Industry - Financial Services City - Luxembourg Country - Luxembourg Province - Luxembourg (fr) Postal Code - L-1116 **PROJECT MANAGER - CLIENT SERVICES (FA, TA) [M/F/D]** **About The Role** - Act as the main contact for key clients, cultivating stable relationships and supporting key...

  • KYC Officer

    il y a 2 semaines

    Luxembourg City Mitsubishi UFJ Investor Services Banking Luxembourg S.A. Temps plein

    Job Title: KYC Officer - Client Integration SpecialistMitsubishi UFJ Investor Services and Banking (Luxembourg) S.A. is a leading financial institution providing a wide range of services to institutional investors. We are currently seeking a highly skilled KYC Officer to join our Client Integration department.The successful candidate will be responsible for...