Senior Program Manager, Selling Partner Trust
Il y a 8 mois
Experience in program or project management
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Are you passionate about solving complex problems worldwide? Do you relish the nuances of tackling regional complexities? Can you see yourself as part of a new team charged with solving an unexplored challenge?
If so, we are looking for an exceptional Senior Program Manager to help us develop new ways to build trust and loyalty with Sellers in the EU region.
**In this role, you will be responsible for**:
- Working with global teams to understand current and future challenges faced by Sellers, identifying region-specific opportunities and scoping compelling solutions
- Building a nuanced understanding of regional differences in Seller behaviour and requirements
- Creating experiments that allow us to move from ‘what is’ to ‘what can be’
- Working with business owners, product managers and engineering teams to define requirements and release schedules
- Developing current and new programs that contribute to the delivery of our EU and WW goals
- Driving key stakeholder and leadership engagement to support regional Seller trust and loyalty efforts
The role will be fundamental to building our understanding of regional Seller nuances and driving improvement to Seller experiences. It requires excellent program management, problem-solving, and stakeholder management skills.
Invention has become second nature at Amazon, and the pace of innovation is only accelerating. Amazon’s growth requires leaders who move fast, have an entrepreneurial spirit to create new products, have an unrelenting tenacity to get things done, and are capable of breaking down and solving complex problems.
This role will be based on Luxembourg.
Key job responsibilities
The role will be focused on self-sufficiently running strategic projects that aim at addressing reducing Seller friction and business disruptions related to enforcement and remediation processes in the EU region. You will be expected to lead multiple concurrent efforts from initial scoping to final implementation, ranging from quick turnaround pilots to complex long-term efforts. You will work in close collaboration with various WW product/program, BA, tech teams as well as Legal and cross-organizational stakeholders to identify incremental opportunities and create a regional improvement roadmap. You need to be able to operate autonomously, establish strong relationships with regional stakeholders, build a solid understanding of a variety of complex topics as well as be comfortable operating under a high level of ambiguity. As such, you need to have a strong ability to prioritize efforts and develop workarounds for potential blockers. You will act as an advocate for our Sellers, challenging the status quo and coming up with ideas on how to improve the Seller Experience while navigating internal priorities/constraints.
About the team
Customer Trust & Partner Support (CTPS) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners and Amazon from fraud, counterfeit, and abuse as well as empowering, providing world‐class support, and building loyalty with Amazon’s millions of selling partners. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company.
Luxembourg, LUX
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Experience leading process improvements
-
Senior Program Manager
Il y a 8 mois
Luxembourg Amazon Services Europe SARL (LU) - A61 Temps pleinExperience in program or project management - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Experience driving change across multiple organizations and business functions - Experience building effective, cross-regional...
-
Spm - Listing Enforcement Sx, Selling Partner Trust
Il y a 8 mois
Luxembourg Amazon Services Europe SARL (LU) - A61 Temps pleinExperience in program or project management - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Experience driving change across multiple organizations and business functions - Experience building effective, cross-regional...
-
Sr. Program Manager
Il y a 7 mois
Luxembourg Amazon Services Europe SARL (LU) Temps pleinBachelor's Degree - 4+ years professional experience in risk and/or program management with technology-based products - Experience in communicating complex thoughts clearly and succinctly in writing as well as orally during in-person discussions - Track record of using data analysis to solve complex problems and support business decisions - Business...
-
Global Head, Selling Partner Trust
Il y a 6 mois
Luxembourg Amazon Services Europe SARL (LU) - A61 Temps pleinExperience in team management The Selling Partner Trust (SPT) team strives to ensure that sellers feel confident in growing their business with Amazon. We do this by reducing unnecessary or excessive disruptions to sellers’ businesses and improving transparency around into enforcement actions. We are looking for an experienced Senior Manager to expand the...
-
Sr. Marketing Manager, Eu Selling Partner
Il y a 7 mois
Luxembourg Amazon Services Europe SARL (LU) Temps pleinExperience in professional non-internship marketing - Experience in developing and managing acquisition marketing or channel programs - Experience using data and metrics to drive improvements - Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables) - Experience building, executing and scaling cross-functional marketing...
-
Marketing Manager, Eu Selling Partner Engagement
Il y a 7 mois
Luxembourg Amazon Services Europe SARL (LU) Temps pleinExperience building, executing and scaling cross-functional marketing programs - Experience using data and metrics to drive improvements - Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables) - Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion The Amazon...
-
Sr. Program Manager, Selling Partner Support
il y a 1 jour
Luxembourg Amazon Europe Core SARL - LUX Temps plein7+ years project/program management is required - 5+ years of experience leading project delivery for large, cross functional projects - Bachelor degree or equivalent work experience - Proven, successful track record of navigating through ambiguous situations and influencing leaders without direct ownership - Excellent written and verbal communication skills...
-
Business Analyst Manager, Seller Partner Trust
Il y a 4 mois
Luxembourg Amazon Payments Europe S.C.A. Temps pleinBachelor’s degree in Finance, Business, Technology, or a similar discipline with analytical bias - 6+ years of relevant work experience as a business analyst, financial analyst, or similar position requiring analysis including the use of SQL, Python or similar. - 4+ years of experience using data driven analytics to support business decisions - 4+ years of...
-
Senior Product Manager
Il y a 2 mois
Luxembourg City Amazon Europe Temps pleinJob DescriptionWe are looking for a Senior Product Manager Tech to lead the development of a key customer trust feature available in Amazon stores worldwide.This feature allows shoppers to easily report issues on our product pages.The Senior Product Manager Tech will be responsible for gathering requirements from multiple stakeholders, including diverse...
-
Senior Relationship Manager
Il y a 3 mois
Luxembourg Northern Trust Corp. Temps pleinAbout Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring...
-
Sr. Program Manager, Customer Trust Ext Relations
Il y a 6 mois
Luxembourg Amazon Services Europe SARL (LU) - A61 Temps pleinExperience defining and executing program requirements - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Experience in complex problem solving, and working in a tight schedule environment - 3+ years of experience in program or...
-
Partner Migration Program Lead
Il y a 7 mois
Luxembourg Amazon Web Services EMEA Sarl Temps pleinThe right person will be starter finisher with good analytical skills and possess 10-15 years of partner and business development experience. - Experience in selling large transformation projects with customers in EMEA. - Demonstrated success with managing cross group collaboration and multiple projects in a matrix and high growth organization. - A proven...
-
Sr. Program Manager
il y a 1 mois
Luxembourg Amazon EU Sarl Temps pleinExperience in program or project management - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership The Softlines Marketplace (3P) team at Amazon is looking for a talented, customer-obsessed Senior Program Manager to support the growth...
-
Global Senior Program Manager
il y a 4 jours
Luxembourg Amazon EU SARL Temps pleinBachelor’s degree in BA or BS in Engineering, Mathematics, Operations/Supply Chain, Organizational Behavior, or other technical field - 5+ years of project/program management experience, delivering on large-scale, cross-functional programs in support of business goals - Strong analytical and quantitative skills with the ability to use data and metrics to...
-
Human Resources Business Partner
il y a 2 jours
Luxembourg Northern Trust Corp. Temps plein**About Northern Trust**: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families and institutions by remaining true to our...
-
Senior De-risking Program Lead, Eu 3p Trade
Il y a 2 mois
Luxembourg Amazon EU Sarl - A84 Temps pleinExperience positioning and selling innovative solutions to new and existing customers and market segments - Bachelor's degree or equivalent - Experience identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels - Strong written and oral communication - Project management for complex initiatives -...
-
Senior Program Manager, Fba Supply Chain
Il y a 6 mois
Luxembourg Amazon Services Europe SARL (LU) Temps plein5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership Today, more than 58% of worldwide purchases from Amazon are made from third-party businesses. That’s $160B in sales, mostly...
-
Senior De-risking Program Lead, Eu Tax and Trade
Il y a 6 mois
Luxembourg Amazon Services Europe SARL (LU) Temps pleinBachelor’s degree required, MBA is preferred. - Experience in driving large, cross-functional programs, strong program and project management experience. - Proven analytical skills and demonstrated ability to manage the business “by the numbers”. Must be metrics-driven. - Experience in demonstrating excellent written and oral communication and...
-
Senior Partner Engagement Manager, Eu 3p Compliance
Il y a 7 mois
Luxembourg Amazon Services Europe SARL (LU) Temps pleinBS or BA in supply chain, operations, finance, economics or related fields. - operations management and continuous improvement experience - Team orientation and willingness to roll up sleeves to solve complex, dynamic challenges - Strong relationships building skills; experience managing stakeholders and partners to drive cross functional programs - Ability...
-
Program Manager, Extended Producer Responsibility
Il y a 8 mois
Luxembourg Amazon EU Sarl Temps pleinBachelor's degree or equivalent - Experience in compliance program management, legal, governance, audit, risk/loss prevention, or equivalent - Experience handling confidential information Amazon is looking for a Program Manager to launch Extended Producer Responsibility compliance requirements for our selling partners. Extended Producer Responsibility is an...