Desktop Support
il y a 2 semaines
Hello #Everyone
We at #CosMicIT GmbH are looking for a #Desktop Support
Language: #English & French
Mode of Work - Onsite
Locations: #Luxembourg
Project visibility: Long-term
Job Summary:
Experience: 8+ years
- Operational support. Ensure uptime of manufacturing systems; shop floor or industrial computers, thin clients, servers, scanners, tag printers, standard printers, network devices.
- Documentation; software documentation, hardware documentation (network & power layout),
- Training ; share knowledge and train other team members, users, maintenance teams,
- Successfully perform “hands on” technical operations and activities in order to meet department objectives and customer needs. Ensure helpdesk and desktop support is provided to the organization at business agreed SLA’s and best practice methodologies.
- Project Support. Participate and deploy new Projects together with the local and regional IT Teams.
- Telephony Support. Maintain the complex wide telephony system to ensure best availability and quality for our Users.
Education & Experience:
- 8+ years of technical experience in a variety of IT disciplines.
Languages:
- Fluent in French or Luxembourgish is must.
- Good English skills to communicate with helpdesk, regional & global teams.
Skills & Qualifications
- Flexible; willing to work on shifts, during public holidays, weekends and nights.
- Ability to communicate technical information to a non-technical audience.
- Demonstrated ability and willingness to support new systems and processes.
- Self-starter and ability to participate on complex projects.
- Sense of responsibility.
- Good communication and interpersonal skills.
- Initiative and capability to work independently and in a team
**Any references would also be accepted.**
**Regards,**
**CosMicIT GmbH, Germany**
**CosMicIT Informatics India Pvt Ltd.
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