Operations Excellence Manager
il y a 1 jour
Description
Sales Lentz, a family business founded in 1948, is now one of the major players in the Luxembourg transport sector.
We play an essential role in mobility in Luxembourg by offering a variety of transport solutions. With a fleet of over 850 vehicles, we have the largest private fleet in Luxembourg and the Greater Region. Our fleet includes a wide variety of vehicles, all equipped with the latest technology to guarantee passenger safety and reduce environmental impact.
As part of our expansion, we are creating a position for an Operation Excellence Manager.
You will play a central role in supporting and seconding the Operation Director in his role in coordinating and improving the various services in operations.
Your mission is to understand and map current process, analyze their efficiency, identify improvements, quantify impact, implement projects, lead changes, and measure results.
This is your opportunity to make a significant impact on our Customers’ experience with our services, make significant impact on our Employees work environment, shaping the future of our company and delivering significant results.
**Your responsibility**
- Cultivate a customer service mindset, addressing concerns promptly to ensure Customer and Employee’ satisfaction.
- Utilize analytical skills to assess and enhance excellence management processes, ensuring continuous improvement.
- Follow defined KPI’s, identify trend and design corrective actions.
- Identify, create and implement new KPI’s with impactful results.
- Demonstrate a deep understanding of the activity, providing expert advice and innovative solutions.
- Collaborate seamlessly with a variety of dynamic team.
- Support pricing strategies and contribute compelling quotes, aligning commercial offers with capabilities.
- Lead and coordinate impactful project and business reviews with various operation teams, ensuring a high level of quality and driving agreed actions.
**Your experience, skills and talent**
- Engineering background or similar proven experience
- Showcase strong analytical skills, coupled with the ability to identify and implement impactful process improvements.
- Demonstrate excellent interpersonal and relationship-building skills, crucial for fostering collaborative partnerships.
- Possess a customer service-oriented mindset, dedicated to ensuring client satisfaction and building lasting relationships.
- Thrive in a collaborative team environment, contributing positively to shared goals and success.
- Showcase strong organizational and time-management skills, ensuring efficient and effective task execution.
- Showcase capacity for innovative thinking by challenging status quo from a process, technology and leadership point of view.
- Demonstrate strong leadership nature and skills.
**Must have**
- Language : Good bases of French is a must ; English, German and Luxembourgish is a plus.
Languages French English
-
Operations Manager
il y a 2 semaines
Bascharage, Luxembourg Guardian Glass Temps plein**Description** **About us Guardian Glass is one of the largest glass producers and innovators in the world. We’ve been working with glass since 1932, and yet the limitless potential of this amazing material still fascinates and inspires us every day. Through pioneering research, the dedication of our people and a firm belief in close collaboration with...
-
Head of Digital Operations
il y a 2 semaines
Bascharage, Luxembourg SLG Temps pleinDescription **About Us**: We are a leading transportation company in Luxembourg, providing essential bus and shuttle services for public transport, airport shuttles, and individuals with limited mobility. **About our Digital Transformation**: SLG’s Digital Operations ensures business continuity across SLG companies complementing Digital Transformation...
-
Global Technical Project Manager
il y a 4 semaines
Bascharage, Luxembourg Guardian Glass Temps plein**Description** Guardian is seeking a Global Technical Project Manager**. **This position offers flexibility to be based within driving distance from one of our Guardian float locations in the United States or Europe. This role drives value through the scalability of operational model improvements to our processes. Thriving individuals for this role will...
-
Production Manager
il y a 2 semaines
Bascharage, Luxembourg Guardian Glass Temps plein**Votre poste** Nous recherchons actuellement pour notre site de Bascharage un/e Production Manager pour une entrée immédiate. Chez Guardian Glass vous reporterez directement à l'Operations Manager et superviserez tout le service de production Verre Float (coulée continue) tout en coordonnant avec tous les départements internes et les fournisseurs...
-
Manager, Europe
il y a 4 semaines
Bascharage, Luxembourg BorgWarner Temps pleinAbout us BorgWarner is a global product leader in delivering innovative and sustainable mobility solutions for the vehicle market. We are a company of innovators and independent thinkers that brings together talented employees, meaningful work and amazing technology in a unique environment. At BorgWarner we constantly work towards our vision of a clean and...
-
Senior Key Account Manager
il y a 2 jours
Bascharage, Luxembourg BorgWarner Temps pleinJob Role: - The Senior Account Manager has overall commercial responsibility for one or more of the Account’s customers. - Works with Engineering and Manufacturing Operations to create and implement strategies for maximizing current business and obtaining new business at the assigned OEM(s). - Takes a leadership role in coordination of new business...
-
Coater Process Scientist
il y a 2 semaines
Bascharage, Luxembourg Guardian Industries Temps plein**Your Job** The Coater Process Engineer / Coater Scientist, based in Bascharage plant, primarily supports production operations, provides technical assistance with glass and color chemistry, raw material evaluations and process troubleshooting. In addition, the Scientist fulfills operations requests for product modification and development. **What You Will...
-
Talent Acquisition Specialist
il y a 4 semaines
Bascharage, Luxembourg SLG Temps pleinDescription Fondé en 1948, SLG (Sales Lentz Group) est l’un des principaux acteurs dans le domaine de la mobilité, du tourisme et des voyages au Luxembourg. Notre équipe, composée de près de 2000 professionnels talentueux et engagés, contribue activement à la croissance et à la diversification continue du Groupe SLG, tout en maintenant un niveau...
-
Director Transport and Mobility Planning
il y a 2 jours
Bascharage, Luxembourg SLG S.A. Temps pleinDescription The world is changing fast and so is Sales-Lentz. In order to match the pace of new trends and modern passenger transport solutions, we are looking for an enthusiastic person who can lead growth of our business. For you, the results are what matters. You’re eager to work in a fast-paced and agile environment and collaborating with multiple...