Junior Support Technician

il y a 19 heures


Luxembourg CTG IT Solutions Temps plein

CTG is an international IT solutions and services company, back over 50 years of experience.

CTG IT Solutions, part of the CTG Group is dedicated specifically to the European Institutions. More than 200 colleagues are working within multicultural teams in Brussels, Luxembourg, and Strasbourg.
We provide to the European Institutions all kind of IT services, such as IT Service Management (ITSM) like Service Desk and Helpdesk or infrastructure services, but also Application Solutions (Analysis, Development, Maintenance & Project Management) and Test Management. No fewer than 27 nationalities share their expertise and learn from each other.

Our goal? Keep on growing, in a serene and pragmatic way, preserving our philosophy of proximity and cooperation. Certified “Best Workplace in 2021”, we advocate multiculturalism, regular monitoring and open communication.

Our projects with European Institutions are unique. You are an IT professional looking for a challenging position in an international and multi-cultural environment ? Join CTG As your career evolves, you will receive steady support from a well-established and growing company, that is seeking your talent

Nous recrutons actuellement un Support Technician pour rejoindre une prestigieuse institution européenne au Luxembourg.

Vos missions

Vous répondez aux appels entrants

Vous analysez les incidents, les demandes et les problèmes

Vous suivez les incidents et maintenez les données à jour (Service Desk Manager)

Vous parvenez à faire remonter les incidents à des groupes de soutien dédiés

Vous effectuez un suivi des incidents jusqu'à leur résolution complète

Vous suggérez des améliorations concernant la gestion des incidents

Vous êtes en charge de la surveillance des systèmes critiques

Vous fournissez un support applicatif (Windows, Office, etc...)

Vous installez des images système Windows

Vous créez des utilisateurs dans le dépannage d'Active Directory

Votre profile

Vous avez au moins 1 ans d'expérience professionnelle dans ce domaine

Vous parlez et écrivez couramment Français

Vous avez un niveau B2 minimum en Anglais

Vous êtes certifié ITIL (la certification peut être obtenue dans les 3 mois suivant la date de début)

Vous avez déjà été amené à utiliser Active Directory

Vous avez de bonnes compétences en Windows, MS Office, etc..

Vous avez la capacité d'intégration dans un environnement international/multiculturel

Vous avez de bonnes compétences en communication et un esprit d'équipe

Nos offres

Un package salarial attractif

5 jours de vacances supplémentaires chaque année

Un programme de formation dédié avec des plans de développement personnel

Avantages extra-juridiques (matériel informatique, banques,...)

**Événements réguliers avec l'équipe CTG**: déjeuners d'apprentissage, teambuildings, événements ludiques, Noël, Marathons,...

Si vous aimez les équipes multiculturelles et que vous souhaitez rejoindre une entreprise multiculturelle, alors postulez dès maintenant via le bouton ci-dessous Veuillez noter qu'un casier judiciaire sera demandé pour ce poste.


  • Support Technician

    Il y a 7 mois


    Luxembourg CTG Temps plein

    **IT SERVICE MANAGEMENT** **LUXEMBOURG**: **Sylvain Marsal** **Recruiter** **REJOIGNEZ NOTRE ÉQUIPE EN TANT QUE SUPPORT TECHNICIAN !**: CTG IT Solutions, société de services informatiques dédiée aux** institutions européennes**, recrute actuellement un **Support Technician** pour rejoindre une prestigieuse institution européenne au Luxembourg. **Si...


  • Luxembourg Gazelle Global Consulting Temps plein

    **Desktop Support Technician - Luxembourg** Are you looking for a new exciting opportunity working for a major consultancy based in Luxembourg - Support Technical Walk Up Desk and help end users with their issues with PC, Laptop and Mobile equipment - Monitoring the queues in ITSM tool (ServiceNow, etc) - Assisting the end users for any support related to...


  • Luxembourg University of Luxembourg Temps plein

    **Rôle...** - Renforcer le support technique assuré par l’atelier de mécanique pour tout projet interdisciplinaire des unités de recherche en sciences de l’ingénieur nécessitant des installations mécatroniques spécifiques - Couvrir les besoins en construction et d’entretien des bancs d’essai développement matériel et logiciel de cartes...


  • Luxembourg EVERIENCE Temps plein

    **Company Description** Our mission at **Everience **is to unleash the potential of digital technology to enable companies to focus on their value chain and increase their productivity and competitiveness. We provide a tailor-made response to the needs of our customers to help them build an efficient working environment, adapted to the needs of users by...


  • Luxembourg IQ-EQ Temps plein

    Company Description Do you want to be part of a Global Private Equity Administrator who provides outsourced Administration services for PE, Real Estate, Depository and Compliance with Assets under Administration in the excess of $650Billion? If so, please read on! With offices across 23 jurisdictions including New York, London, Paris, Amsterdam, Cayman,...

  • Audiovisual Technician

    il y a 1 mois


    Luxembourg Audiovision Group Luxembourg Temps plein

    **Freelance Audiovisual Technician - Location: Luxembourg** **Audiovision Group** is seeking **freelancers** for its rental department. - **Sound Engineer** - **Video Technician** - **Lighting Technician** - **Roadie** **Your Responsibilities**: **Sound Engineer**: - Install, configure, and optimize audio systems for various events. - Ensure live mixing...

  • IT Support Technician

    Il y a 2 mois


    Luxembourg City POST Luxembourg Temps plein

    Description de l'entreprise :Acteur majeur des télécoms et opérateur national du service postal et financier postal, le groupe POST Luxembourg est un pilier incontournable de l'économie luxembourgeoise. Le Département IT de POST Luxembourg fournit et gère les services end-to-end informatiques permettant aux différentes entités de l'entreprise...


  • Luxembourg Université du Luxembourg Temps plein

    The University of Luxembourg is an international research university with a distinctly multilingual and interdisciplinary character. The University was founded in 2003 and counts more than 6,700 students and more than 2,000 employees from around the world. The University’s faculties and interdisciplinary centres focus on research in the areas of Computer...

  • Desktop Support Technician

    il y a 3 semaines


    Luxembourg HCLTech Temps plein

    We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten...


  • Luxembourg Université du Luxembourg Temps plein

    The University of Luxembourg is an international research university with a distinctly multilingual and interdisciplinary character. The Luxembourg Centre for Systems Biomedicine (LCSB) is an interdisciplinary research centre of the University of Luxembourg. We conduct fundamental and translational research in the field of Systems Biology and Biomedicine -...


  • Luxembourg Université du Luxembourg Temps plein

    The** University of Luxembourg** is an **international research** university with a distinctly **multilingual** and **interdisciplinary** character. The University was founded in 2003 and counts more than 6,700 students and more than 2,000 employees from around the world. The University’s faculties and interdisciplinary centres focus on research in the...


  • Luxembourg Husky Technologies Temps plein

    Are you looking to join a world-class manufacturing organization? At Husky TechnologiesTM, we strive to be the best with a strong foundation built on innovation, collaboration and a unique culture with great people. If you are attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a...


  • Luxembourg University of Luxembourg Temps plein

    **The University | About us...** The** University of Luxembourg** is an **international research** university with a distinctly **multilingual** and **interdisciplinary** character. The University was founded in 2003 and counts more than 6,700 students and more than 2,000 employees from around the world. The University’s faculties and interdisciplinary...

  • Technician

    il y a 1 mois


    Luxembourg HOLT EXECUTIVE Temps plein

    Luxembourg - £35000 - £45000 per annum - Permanent - V-34391 **Technician - Join the Future of Space Technology - Luxembourg** Are you detail-oriented, skilled with advanced optical systems, and excited about contributing to groundbreaking innovations in space technology? We are seeking a dedicated **Technician** to support the development and testing of...

  • Service Desk Technician

    il y a 2 semaines


    Luxembourg Lombard Odier & Cie Temps plein

    A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices...


  • Luxembourg City Arendt Investor Services Temps plein

    Job OverviewWe are seeking a highly organized and detail-oriented Junior Business Support Specialist to join our team at Arendt Investor Services.

  • Service Technician

    il y a 1 semaine


    Luxembourg Tesla Temps plein

    What to Expect - Do you want to help accelerate the world’s transition to sustainable energy? At Tesla, that’s our mission. Our Technicians are the backbone of Tesla's entire Service operation. As a Service Technician, you will work on the most advanced and sophisticated vehicles in the world. You play a key part in enabling our mission and providing a...

  • Optical Technician

    il y a 4 semaines


    Luxembourg HOLT EXECUTIVE Temps plein

    Luxembourg - €35000 - €45000 per annum - Permanent - V-34391-1 **Technician - Join the Future of Space Technology - Luxembourg** Are you detail-oriented, skilled with advanced optical systems, and excited about contributing to groundbreaking innovations in space technology? We are seeking a dedicated **Technician** to support the development and...

  • Masterdata Technician

    Il y a 7 mois


    Luxembourg NSI Luxembourg Temps plein

    **Masterdata Technician - Industrial Sector - EN**: To reinforce the team of one of our clients, we are looking for a SAP Masterdata Technician, speaking English. **Your main responsibilities**: - Research and implement data enhancements - Investigate questions or issues related to master data elements and provide resolution - Organize and maintain...

  • Field Service Technician

    Il y a 7 mois


    Luxembourg Paul Wurth Paul Wurth Geprolux Temps plein

    Paul Wurth group is an international engineering company driven by innovation. Our experience is based on a tradition of 150 years and the professional know-how of 1600 employees, located in around 20 countries worldwide. As global leader in ironmaking technologies, we constantly face new challenges that drive us to manage an on-going cycle of...