Planning Officer
Il y a 3 mois
En bref
Profil
Homme/Femme
Langue(s)
FR/EN
Type de poste
CDI
Début du contrat
ASAP
Niveau hiérarchique
Officer
Fonction
Planning Officer
**CK Group est une société luxembourgeoise fondée en 1946. Depuis sa création, la société est active dans deux domaines d’activités qui ont façonné le succès de son fondateur : le monde bureautique professionnel et le sport.**
**A travers notre marque CK | Office Technologies (150 collaborateurs), nous proposons la location et la vente de solutions digitales pour l’impression, la numérisation et la gestion globale de vos documents professionnels. Nous proposons également une multitude de services pour accompagner les entreprises.**
**Notre marque CK | Sport&Fitness (50 collaborateurs) regroupe 4 centres de fitness au Luxembourg ainsi que le complexe sportif de Kockelscheuer.**
Nous recherchons actuellement, pour la société C.K. S.A. et dans le cadre d'un contrat à durée indéterminée, un(e):
**Planning Officer (H/F)***:
**CDI, Temps plein**:
**MISSIONS PRINCIPALES**
Le Planning Officer est chargé d’établir le planning de nos techniciens en fonction des différents besoins de nos clients : préparation, configuration et installation du matériel, interventions techniques et maintenance chez le client ou à distance. Il veille au respect des niveaux de service (SLA) et assure une communication claire et efficace avec les clients internes et externes afin de répondre aux besoins de manière efficiente..
**ACTIVITÉS PRINCIPALES**:
- Planifier les interventions sur site et à distance
- Maintenir un contact régulier avec les clients pour ajuster les plannings si nécessaire
- Prioriser les interventions en fonction de leur urgence et de leur importance
- Optimiser les trajets des techniciens
- Préparer des devis à usage interne et externe
- Gérer la disponibilité des pièces commandées
- Assurer le respect des niveaux de service (SLA)
- Promouvoir la communication entre les équipes
**PROFIL REQUIS**
**Formation**: Formation (Bac, Bac +2 ) dans le domaine administratif
**Expérience**: Au minimum 5 ans d’expérience dans une fonction similaire
**Compétences**:
- Excellentes capacités de communication
- Autonomie, rigueur et réactivité
- Sens de l’adaptation et gestion des priorités
- Esprit d’équipe et prise d’initiative
- Sens du relationnel et orientation client
- Capacité à travailler en autonomie et en équipe
- Adaptabilité et flexibilité
**Langues**: La maîtrise du français est impérative. Une autre langue (Anglais, Luxembourgeois ou Allemand) sera considérée comme un atout.
**Nous vous offrons**:
- Un groupe stable, pérenne et fortement ancré dans le tissu économique luxembourgeois.
- 360
- Une entreprise familiale bénéficiant d’une excellente réputation, et engagée RSE depuis plusieurs années
- Un environnement agréable, dynamique, une équipe impliquée et une ambiance de travail positive.
- Un package attrayant à la hauteur de vos talents
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