Retail - Risk Support Team Intern

il y a 3 semaines


Luxembourg, Luxembourg ING Temps plein

Afin de supporter le Risk Support Team dans la ligne « Risk » du Retail Banking, nous recherchons un(e) stagiaire RST Support Officer (m/f) pour renforcer nos équipes. Ce stage s'inscrit pour une durée de 6 mois à 1 an, à débuter en Juin 2024.

Votre Mission :

En tant que stagiaire RST Support Officer (m/f), vous découvrirez, entre autres, la vision bancaire de l'activité consistant à la régularisation de clients en dépassement non autorisé en nos livres. Vos missions principales consisteront à :

· Assurer un accueil téléphonique de qualité à la clientèle nous contactant dans le cadre du traitement de leur dossier et aux collègues de la banque.

· Analyser la situation des clients dans le cadre des dossiers qui nous incombent et prendre les actions nécessaires.,

· Prendre en charge le traitement des retours courriers au sens large (réponses clients, courriers retournés par la poste, ...).,

· Assurer la bonne exécution de toutes les tâches administratives et/ou opérationnelles nécessaires au bon fonctionnement du service.,

· Apporter un soutien « day to day banking » à l'équipe.

Votre Profil:

Connaissances et expériences :

· Bac+4/5 à orientation économique ou financière.

· Une première expérience dans le secteur financier sera considérée comme un atout.

Compétences :

· Aisance relationnelle et sens commercial.,

· Avoir un intérêt réel pour le monde des institutions financières et des entreprises.,

· Etre autonome et proactif.,

· Etre rigoureux.,

· Maîtrise des outils informatiques et bureautiques, en particulier Word, Excel, Outlook, Internet.

Langues :

· La connaissance orale et écrite du français et de l'anglais est indispensable.,

· La maîtrise de toute autre langue communautaire (luxembourgeois, néerlandais, allemand...) sera considérée comme un atout.

Votre environnement de travail :

Avec plus de 900 employés au Grand-Duché et grâce à la combinaison de notre présence locale et de la force d'une multinationale robuste comme ING, nous offrons à nos clients particuliers et professionnels une large gamme de solutions par le canal de leur choix.

ING est une banque mondiale avec une base européenne solide employés servent environ 38,4 millions de clients, entreprises et institutions financières dans plus de 40 pays. Opérant au Grand-Duché de Luxembourg depuis 1960 en tant que banque universelle et accessible, nos produits comprennent l'épargne, les paiements, les investissements, les prêts et les hypothèques pour les clients de la banque de détail et de la banque privée, que nous servons sévèrement en ligne et via notre réseau d'agences. Pour nos clients de la banque de gros, nous fournissons des prêts, de la finance durable, des services de paiement et de gestion de trésorerie et des services de fonds.


  • Intern – Risk

    il y a 4 semaines


    Luxembourg, Luxembourg Arendt & Medernach Temps plein

    Arendt & Medernach is the leading independent business law firm in Luxembourg. The firm's international team of more than 450 legal professionals represents Luxembourg and foreign clients in all areas of Luxembourg business law from its main office in Luxembourg and representative offices in Hong Kong, London, New York and Paris.Our service to clients is...


  • Luxembourg, Luxembourg ING Luxembourg Temps plein

    ING Solutions Investment Management (ISIM) is looking for a Sales Support Intern to support its activities in Luxembourg starting from June 2024 and for 6 months. ISIM is a subsidiary of ING Belgium (32%) and ING Luxembourg (68%). ISIM benefits from the status of a "Super ManCo" as it has received licenses to manage both UCITS and Alternative Investment...

  • Operational Risk Manager

    il y a 3 semaines


    Luxembourg, Luxembourg ING Temps plein

    Operational Risk ManagerAre you somebody who .... :treasures integritytakes initiatives and commits to delivercombines strong analytical, coordination & organization skillshas strong communication skillsis a well structured, autonomous, highly adaptative and flexible team playeris able to deal with cultural differences, conflicting interests, complex...


  • Luxembourg, Luxembourg ING Temps plein

    Dans le cadre du renforcement de son département Credit Risk Management (CRM), ING Luxembourg recherche un(e) stagiaire à partir de février 2024 pour une durée de 6 mois minimum.Le département Credit Risk Management d'ING Luxembourg veille à assurer à la banque un niveau optimal de maîtrise de son risque crédit (séparation de fonctions,...


  • Luxembourg, Luxembourg ING Luxembourg Temps plein

    Portfolio Oversight Officer Internship (m/f)ING Solutions Investment Management (ISIM) is looking for a Portfolio Oversight Officer Intern to support its activities in Luxembourg.ISIM is a subsidiary of ING Belgium (32%) and ING Luxembourg (68%). ISIM benefits from the status of a "Super ManCo" as it has received licenses to manage both UCITS and Alternative...

  • ICT Risk Officer

    il y a 3 semaines


    Luxembourg, Luxembourg Banque Internationale à Luxembourg (BIL) Temps plein

    Founded in 1856, Banque Internationale à Luxembourg is the oldest multi-business bank in the Grand Duchy. From its foundation, the BIL has always played an active role in the development of the Luxembourg economy. It currently operates in retail, private and corporate banking, as well as on major capital markets. Employing more than 2 000 people, BIL is...

  • AML Intern

    il y a 3 semaines


    Luxembourg, Luxembourg Arendt Regulatory & Consulting Temps plein

    Arendt Regulatory & Consulting a Luxembourg-based advisory company active in the areas of risk and compliance, business, fraud investigation and regulatory advisory, fund distribution and governance. It offers regulatory consulting and advisory services and assistance to an international and sophisticated client base across multiple industries. Fraud...

  • Senior Credit Risk Analyst

    il y a 4 semaines


    Luxembourg, Luxembourg Banque Internationale à Luxembourg (BIL) Temps plein

    Founded in 1856, Banque Internationale à Luxembourg is the oldest multi-business bank in the Grand Duchy. From its foundation, the BIL has always played an active role in the development of the Luxembourg economy. It currently operates in retail, private and corporate banking, as well as on major capital markets. Employing more than 2 000 people, BIL is...

  • Senior Credit Risk Analyst

    il y a 1 semaine


    Luxembourg, Luxembourg Banque Internationale du Luxembourg Temps plein

    Banque Internationale à Luxembourg (BIL) is one of the biggest banks in the Grand Duchy, offering retail, private, corporate and institutional banking, as well as treasury and financial market services.The majority of BIL's 2,000 employees work at the headquarters in Luxembourg City – this centralized setup promotes swift, agile decision-making and short...

  • Senior Credit Risk Analyst

    il y a 3 semaines


    Luxembourg, Luxembourg Banque Internationale à Luxembourg (BIL) Temps plein

    Founded in 1856, Banque Internationale à Luxembourg is the oldest multi-business bank in the Grand Duchy. From its foundation, the BIL has always played an active role in the development of the Luxembourg economy. It currently operates in retail, private and corporate banking, as well as on major capital markets. Employing more than 2 000 people, BIL is...


  • Luxembourg, Luxembourg UBS Luxembourg Temps plein

    Internship in Operational Risk Management - 6 to 9 monthsJob Reference 291878BRYour roleAre you keen on keeping an eye out and avoid risk? Are you willing to learn about assessing processes and making improvements?We're looking for an intern to join our Operational Risk & Oversight team and being keen to learn and support the following activities:Conduct...


  • Luxembourg, Luxembourg Deloitte Luxembourg Temps plein

    Your future teamDeloitte Solutions (hereafter "DSO"), as a support Professional of the Financial Sector (PSF), is an EU-regulated company providing managed services to Financial Institutions in collaboration with our network of member firms throughout Europe. Leveraging our Financial, Compliance and Tax operational expertise along with dedicated technology,...

  • Senior Credit Risk Analyst

    il y a 3 semaines


    Luxembourg, Luxembourg Banque Internationale du Luxembourg Temps plein

    Banque Internationale à Luxembourg (BIL) is one of the biggest banks in the Grand Duchy, offering retail, private, corporate and institutional banking, as well as treasury and financial market services.The majority of BIL's 2,000 employees work at the headquarters in Luxembourg City – this centralized setup promotes swift, agile decision-making and short...

  • Operational Risk Officer

    il y a 3 semaines


    Luxembourg, Luxembourg ING Luxembourg Temps plein

    Are you somebody who :- treasures integrity- takes initiatives- combines good analytical, coordination & organization skills- has good communication skills- is an autonomous and flexible team player- is able to deal with cultural differences, conflicting interests, complex and unforeseen challenge- helps develop a sustainable, effective and efficient working...

  • Risk Officer

    il y a 3 semaines


    Luxembourg, Luxembourg Randstad Temps plein

    We are pleased to collaborate with our client, an insurance company, to recruit aRisk Officer (M/F)The Risk Officer is responsible for all activities related to the global Risk management of a fast-growing commercial Reinsurance company located in Luxembourg City. Managed by a team of less than 16 persons, the Reinsurance company is owned by a large...

  • Risk Officer

    il y a 3 semaines


    Luxembourg, Luxembourg Randstad Temps plein

    We are pleased to collaborate with our client, an insurance company, to recruit aRisk Officer (M/F)The Risk Officer is responsible for all activities related to the global Risk management of a fast-growing commercial Reinsurance company located in Luxembourg City. Managed by a team of less than 16 persons, the Reinsurance company is owned by a large...

  • Client Services Intern

    il y a 3 semaines


    Luxembourg, Luxembourg ING Temps plein

    Client Services Intern (m/f) – Wholesale Banking ING Luxembourg Wholesale Banking Department is looking for a Client Services Intern. The internship will start at the beginning of March 2024 or June 2024 and will last at least 6 months. Your Mission:The Wholesale Banking department is responsible for managing and developing relationships with corporate...


  • Luxembourg, Luxembourg ING Temps plein

    Real Estate Specialist Intern – Business Banking ING Luxembourg Business Banking is looking for a Real Estate Specialist Intern for a 6-month internship starting from June 2024. Your Missions In order to support the Real Estate team, your main tasks will be to: Follow-up the existing credit files and draft the annual reviews Assist and support...


  • Luxembourg, Luxembourg Deloitte Luxembourg Temps plein

    Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. Deloitte is where you will find unrivalled opportunities to succeed and realize your full potential. Our global standards enable us to deliver consistent, exceptional services across the globe, whilst continuously...

  • Financial Risk Specialist

    il y a 4 semaines


    Luxembourg, Luxembourg Quintet Private Bank Temps plein

    Purpose of the Job Quintet Private Bank is a leading private bank in the wealth management sector; we are committed to our clients and their families, and pride ourselves on our personalised service based on a deep understanding of what clients want to achieve. We are a bank headquartered in Luxembourg and supervised by the ECB with an ambition to stay true...