Hospitality Assistant

Arendt & Medernach is the leading independent business law firm in Luxembourg with over 800 professionals. The firm's international team of more than 450 legal experts represents Luxembourg and foreign clients in all areas of Luxembourg business law from its main office in Luxembourg and representative offices in Frankfurt, Hong Kong, London, New York, and Paris.

Our service to clients is differentiated by the end-to-end specialist advice we offer, covering all legal, regulatory, taxation, and advisory aspects of doing business in Luxembourg.

Our firm advises international and domestic clients in all areas of business law relevant to their business activities, ranging from fund formation, banking, insurance, private equity, and real estate to corporate and tax matters.

We are growing As a result, we are hiring an:

Hospitality Assistant

Your role:

Under the supervision of the Hospitality Manager and the Facilities and Hospitality Coordinator, you will support our two sites (Kirchberg and Hamm) with the following responsibilities:

• Provide administrative, logistical, and operational support to the Hospitality department and contribute to the smooth organization of both internal and external events;
• Respond to enquiries regarding meetings and events;
• Assist the Facilities & Hospitality Coordinator and the Hospitality Manager with daily administrative tasks;
• Help coordinate the annual event calendar, including internal room bookings and external venue reservations;
• Prepare monthly Hospitality statistics and track food & beverage (F&B) consumption;
• Compile monthly reports related to F&B expenses and events;
• Monitor and track the reception team's leave and absences;
• Occasionally reinforce the reception team during peak activity periods;
• Provide backup at Reception during staff absences, lunch breaks, holidays, or sick leave;
• Welcome visitors, handle phone calls, and ensure the smooth operation of reception services;
• Maintain a high standard of service and professionalism;
• Manage F&B stock orders;
• Provide logistical support during events (badge distribution, cloakroom management, etc.);
• Capable of supervising support staff and ensuring smooth event operations, including during evening events when required;
• Ability to oversee on-site staff during events, occasionally scheduled in the evening and;
• Participate in team coordination meetings and event debriefings.

Responsibilities may evolve according to organizational needs and service developments. The role is subject to internal procedures and requires flexibility to adapt to the firm's needs.

Your profile:

• Secondary school diploma (or equivalent) required;
• Comfortable working in a dynamic, fast-paced environment and able to adapt with flexibility, discretion, and professionalism;
• A good understanding of hospitality standards and practices, with a natural sense of service and attention to detail;
• Polished appearance and strong customer service mindset, demonstrating courtesy, diplomacy, active listening, and emotional self-control;
• Prior experience in a front-desk or client-facing role within a professional services firm, financial institution, or upscale hotel is highly valued;
• Fluency in both English and French is essential; additional languages are a plus;
• A true team player with a collaborative spirit and a proactive attitude;
• Strong organizational skills and a structured approach to daily tasks;
• Confident using MS Office tools (Word, Excel, PowerPoint, Outlook);
• Excellent communication skills, with the ability to manage time effectively and handle multiple tasks at once and;
• Capable of working independently and making sound decisions when needed.

We Offer:

• Excellent career development opportunities with tailor-made internal training focused on both technical and soft skills;
• An entrepreneurial work culture where we promote talent & ideas;
• Multicultural, diverse teams encouraging collaborative work;
• The opportunity to work and interact within a wide network of specialists and;
• A hybrid working environment offering flexibility and the possibility to work from home.

Within Arendt, we uphold high standards. Our professionals work with clients on engaging projects, empowered from the start. With a strong local presence in Luxembourg and international reach, we support and train our team members to thrive in a culture of excellence. Specialised teams ensure the right skills are available, allowing for a focus on added value. Our leaders are approachable, providing support and mentoring.

We offer a vibrant social life with numerous events, embracing sports and art, our culture encourages openness and discovery beyond the professional realm. With over 50 nationalities represented, Arendt is committed to the well-being of its staff, serving the best interests of its clients, protecting the environment, and supporting education.

Arendt promotes equal opportunities and value each employee for what they bring to the community.For more information, please refer to our diversity and inclusion policy on our website.

Interested?

If you are interested in this job opportunity, we are looking forward to receiving your application.

All applications will be treated confidentially.

Please be aware that the selected candidate will be required to provide a criminal record (or certificate of good conduct).