Business Training Luxembourg SA
il y a 4 jours
The Workplace System Engineer will be responsible for
- Citrix environement management
- Microsoft Configuration Manager Management
- Level 3 Troubleshooting
- Manage user EndPoint with SCCM
- Stay updated and improve the organization's data management practices
- Security incident response including threat analysis and containment, and implementing measures to prevent similar incidents in the future
- Develop and enforce security policies across the organisation, ensuring these policies are aligned with the organisation's security goals and compliance requirements.
- Generate detailed reports on the organization's security status, including incidents, threats, and actions taken
- Collaborate with other IT and business teams to ensure a unified approach to security
- Stay updated with the latest security trends and threat intelligence. Use this knowledge to continuously improve the organization's security practices.
- Level 3 troubleshooting of complex and high-impact issues, identifying the underlying cause of recurring issues and developing long-term solutions to prevent them from happening again
- Document solutions to complex problems for future reference
- Assure the availability of Citrix services, and monitoring service health
- Provide Level 3 support to users experiencing issues with Citrix and SCCM services. Identify and resolve technical issues using the troubleshooting tools available in the Admin Console
- Generate reports on usage, performance, and security. Use this data to make informed decisions about resource allocation, training needs, and security improvements
- Manage and maintain SCCM, managing EndPoint, images, including configuring device settings, managing device security policies and managing applications across all enrolled devices
- Manage updates to the operating system and applications on SCCM devices
- Implement and manage security features like encryption, Firewall, and Antivirus settings on devices
- Generate reports on device compliance, application usage, and security incidents. Use this data to make informed decisions about resource allocation and security improvements
- Master's degree in Computer Science, Information Technology, or related field
- At least 5 years of experience in Windows System Administration
- Citrix Certified (CCP-V) (CCE-V) (CC-Vad-CC) is a plus
- Strong communication, interpersonal, and customer service skills
- Proficient in building relationships, strong interpersonal Experience working in a financial institution or other highly regulated sector is an advantage
- Experience in project management and process improvement methodologies is a plus
- Ability to collaborate effectively with cross-functional teams
- Hardening Intune (Security baseline)
- Office365 admin Console Management
- Citrix XenDesktop
- Citrix XenApp
- Citrix provisioning Services
- L3 Troubleshooting (engineer)
- Windows Server and Windows 10/11
- SQL Server
- NetScaler
- PowerShell scripting
- SCCM : EndPoint Management
- French C1/C2
- English B1/B2
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