Senior Customer Service Analytics

A degree Experience leading and setting up an Analytics organisationAmazon is hiring a Sr Manager, DSP Analytics to join the EU Delivery Service Partner (DSP) team. The DSP team is building a world class last mile operation capable of exceeding the expectations of our customers. We ensure that customer orders, no matter how large or small, are delivered as...

Bachelor's degree in Business, Engineering, Statistics, Computer Science, Mathematics or related field Proven experience in a business analyst/data analyst/statistical analyst role Experience leading a team of Business Intelligence Engineers and/or Business Analysts Highly skilled at querying relational databases, ability to pull from various sources and...

SAP Business Analytics - LuxembourgEmpiric has received exclusive instructions from one of the leading Global IT Organisations for a SAP I've had a really interesting SAP Business Analytics project come up with one of my top customers, this will be an initial 6-month contract on a 2 year long project.They are looking for a experienced SAP BA consultant with...

The CompanyLuxembourg-based M7 Group, owned by global content powerhouse CANAL+ Group, is a leading European provider of video content throughout 9 European markets, including the Benelux, the DACH region and various CEE markets. Building upon a solid base of circa 3 million DTH, IPTV and OTT pay-tv customers, M7 is enhancing its premium content offering for...

Chez Analytics & Change, nous nous attachons à fournir des solutions pratiques et réalistes qui aident nos clients à atteindre leurs objectifs. En tirant parti des données, nous favorisons la prise de décision stratégique et l'excellence opérationnelle. Notre équipe collabore étroitement avec nos clients pour développer, mettre en œuvre et...

The EIB, the European Union's bank, is seeking to recruit for its Human Resources Directorate (HR), Analytics, Remuneration & Employees Services Department (ARES), Customer Service Unit (CSU) at its headquarters in Luxembourg, a HR Customer Service Representative.This is a full-time position at grade 2/3 for which the EIB offers a permanent contract.-...

"Clearwater JUMP" is revolutionising the world of finance with a complete and innovative Front to Back software solution for Market Finance players. Our ambition is to become the world leader in our sector. To achieve our goals and meet this new challenge, we are opening dozens of positions in 2024 to strengthen our teams. Committed to our corporate culture,...

Manpower is recruiting for one of its clients in Luxembourg : Customer Service & Quality Administrator H/F/X Role : Manage the customer service of one mineral business to North America• Support The Supply Chain specialists to ensure deliveries are on-time• Support on all back-office §activities and admin activities for the department• Claim gatekeeper...

Manpower is recruiting for one of its clients in Luxembourg :Customer Service & Quality Administrator H/F/XRole :Manage the customer service of one mineral business to North America Support The Supply Chain specialists to ensure deliveries are on-time Support on all back-office §activities and admin activities for the department Claim gatekeeper for the...

Manpower is recruiting for one of its clients in Luxembourg :Customer Service & Quality Administrator H/F/XRole :Manage the customer service of one mineral business to North America Support The Supply Chain specialists to ensure deliveries are on-time Support on all back-office §activities and admin activities for the department Claim gatekeeper for the...

Manpower is recruiting for one of its clients in Luxembourg :Customer Service & Quality Administrator H/F/XRole :Manage the customer service of one mineral business to North America Support The Supply Chain specialists to ensure deliveries are on-time Support on all back-office §activities and admin activities for the department Claim gatekeeper for the...

Experience with SQL and ETL Experience with data visualization using Tableau, Quicksight, or similar tools Experience with R, Python, Weka, SAS, Matlab or other statistical/machine learning software Experience working directly with business stakeholders to translate between data and business needs Experience managing a data or BI team Experience leading and...

A bachelor's or master's degree - ideally in Engineering, Computer Science, Mathematics, or Econometrics - Analytical based working experience; Strong experience with Excel, SQL and data mining Strong data analysis skills, ability to produce, interpret and draw conclusions from data Experience in mathematical modeling (statistics, optimization, econometrics)...

3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience Experience with data visualization using Tableau, Quicksight, or similar tools Experience with data modeling, warehousing and building ETL pipelines Experience writing complex SQL queries Experience in Statistical Analysis packages such as R, SAS and Matlab Experience...

GERMAN&ENGLISH SPEAKING CUSTOMER SERVICE/COMPLAINTS TEAM LEADER (M/F)DO Recruitment Advisors is delighted to assist our client, a multinational company, in the recruitment of a Customer Service Consultant for its Luxembourg office, joining a diverse and inclusive team in an international and informal environment.This is a challenging and exciting opportunity...

SOGETI is looking for a driven and talented Data Insights and Analytics Business Manager to join our company.The contextThe Data Insights and Analytics Business Manager is in charge of developing strategies to identify the best practices and decisions to optimize a company's operations and performance. The responsibilities include understanding the...

Job Summary- Zurich is one of the world's leading insurance groups, and one of the few to operate on a global basis. Our mission is to help our customers understand and protect themselves from risk. With about 53,000 employees serving customers in more than 170 countries, we aspire to become the best global insurer as measured by our shareholders, customers...

Your role in helping us shape the future:As Manager, Service Analytics and Reporting, you will develop and share actionable insights supporting the implementation of globalized connectivity solutions. Your team creates, maintains and communicates accurate and timely information on commercial opportunities throughout the lifecycle of Value-Added Services,...

KPMG Luxembourg is looking for a forward-thinking and smart individual to support the continuous improvement and deployment of the data analytics' capabilities within the company for projects linked to ESG (Environmental, Social and Governance). They will help clients manage and compute ESG data to comply with the latest ESG regulatory requirements. With a...

GERMAN&ENGLISH SPEAKING CUSTOMER SERVICE CONSULTANT (M/F)DO Recruitment Advisors is delighted to assist our client, a multinational company, in the recruitment of a Customer Service Consultant for its Luxembourg office, joining a diverse and inclusive team in an international and informal environment.This is a challenging and exciting opportunity to join the...