Fincrime Operations Lead
il y a 1 semaine
Our Company
Satispay is an Italian Scale-up operating in the mobile payment industry.
Having created a payment system independent from debit and credit cards, Satispay allows users to pay stores or friends from their smartphone.
Our offices are in Milan, Luxembourg City and Berlin.More than just an App, Satispay is a Company, a group of creative, curious, enthusiastic people determined to make an impact in everyday life
Simplifying payments to improve everyone's life is the vision driving our strategy.
If you want to know more about us, give a look here:
And if you still don't have a Satispay account, download the app and sign up with the promo code
TALENT.
What you will be doing
The Financial Crime Operations department is at the forefront of Satispay's efforts to combine regulatory requirements with a great user experience.
As part of our first line of defence, the FinCrime Operations Lead works closely with the Onboarding and Customer Care teams - to improve the KYC experience of our Consumers and flag potential concerns - and with the Fraud and Compliance teams, to ensure that our network stays safe.
As a FinCrime Operations Lead (CDD/EDD), focused on our private users, you will:- Review complex users' verification cases, having a deep understanding of Satispay services and their risks;
- Perform EDD on users through a variety of data sources (e.g. websites, social media, financial statements, etc.);
- Perform PEP and Adverse Media screening and escalate partial and positive matches to the Compliance AML team;
- Oversee our outsourced due diligence activities and make sure that the outsourced teams are always up to date with the latest procedures and emerging risks;
- Provide continuous feedback to Tech & Product teams about our users' onboarding journey, advising on new verification methods, UX enhancement;
- Lead a team of FinCrime Operations Analysts, managing the daily performance and conducting regular one to ones and performance reviews.
What we need
We are looking for brilliant talents willing to share our enthusiasm and passion for Satispay's project.
If you're looking for a job where you challenge yourself, learn and professionally grow, Satispay is the right place for you Joining Satispay means being a leader of change and innovation.
Help us revolutionise everyday transactions by making payments as easy, cheap and secure as possible.- The doer's attitude you get stuff done;
- Data driven mindset you help set targets, drive analysis and implement projects based on your function's KPIs;
Customer focused approach
- Customers are at the heart of what you do and that empathy drives your decisions;
- Knowledge of relevant legal and regulatory frameworks (Luxembourg and EU), particularly in respect of AML, E-Money, PSD2 and SEPA;
- Experience in communicating with Tech & Product teams;
- 3+ years experience in a similar role, ideally in a startup in the fintech sector;
- Fluent written and spoken English and Italian, French and/or German are considered a plus.
Logistic & Salary
The role is based in Luxembourg City, Luxembourg.
We offer a competitive salary, commensurate with experience.
Stock options plan available.
LI-DNI
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