Customer Training Specialist Iii

il y a 2 semaines

Contern, Luxembourg Syniverse Temps plein
Syniverse is the world's most connected company.

Whether we're developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward.

Which is why we work with some of the world's most recognized brands. Eight of the top 10 banks. Four of the top 5 global technology companies. Over 900 communications providers. And how we're able to provide our incredible talent with an innovative culture and great benefits.

Who We're Looking For

Some of What You'll Do

  • Scope of the Role:
  • Direct Reports: This is an individual contributor role with management over processes and programs.


 Key Responsibilities
  • Recommend and create content and develop learning activities, including distance learning capabilities.
  • Review content with Subject Matter Experts (SMEs) and revise according to feedback.
  • Deliver customized training in a variety of ILT and distance learning media and solicit evaluation feedback from the participants.
Seek information about new technology and product offerings that enhance training design and development. Work closely with cross-functional product teams to ensure timely and accurate deliverables.

Interact with clients and colleagues in a professional, confident and helpful mannerExperience, Education and Certifications:

  • Bachelor's degree in a relevant technical field-
  • 5+ years proven experience as product/technical trainer.-
  • Experience creating online assessments.-
  • Experience in designing technical course content.-
  • Expertise in distance learning design and modern delivery techniques

Additional Requirements:

  • Strong instructional design skill and understanding of adult learner and training methodologies.-
  • Strong working knowledge of Microsoft Office products (especially PowerPoint)Why You Should Join Us
Join us as we write a new chapter, guided by world-class leadership.

Come be a part of an exciting and growing organization where we offer a competitive total compensation, flexible/remote work and with a leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture.

At Syniverse connectedness is at the core of our business.

We believe diversity, equity, and inclusion among our employees is crucial to our success as a global company as we seek to recruit, develop, and retain the most talented people who want to help us connect the world.

Know someone at Syniverse?

  • Team Leader Customer Service

    il y a 2 semaines

    Contern, Luxembourg Kuehne+Nagel Temps plein

    We are looking for a Team Leader Customer Service to join our Contract Logistics site in Luxembourg.- Your Responsibilities: Organize workload and monitoring of daily operations within the team; Work closely and proactively with the customer to enlarge relationship / customer binding and prepare and lead monthly performance review meetings with the customer...

  • Il Operations Specialist

    il y a 2 semaines

    Contern, Luxembourg Kuehne+Nagel Temps plein

    We are hiring for an Operations Specialist, to join our 4PL Control Tower in Contern, Luxembourg- Your Role :As Operations Specialist, you will coordinate transport-related activities (e.g. Order Fulfilment, Transport Management, Freight Settlement, Request and Deviation Management, Visibility and Monitoring), in line with our 4PL customer expectations and...

  • Sea Logistics Customer Care Employee

    il y a 2 semaines

    Contern, Luxembourg Kuehne+Nagel Temps plein

    We are looking for a Customer Care employee to join our Sea Logistics team in Contern, Luxembourg.- Your Role :The Sea Logistics Customer Care employee is the single point of contact for a defined group of customers in Sea Logistics. The Sea Logistics Customer Care employee supports customers by providing helpful information, answering questions, and...

  • Customer Service Employee

    il y a 2 semaines

    Contern, Luxembourg Kuehne+Nagel Temps plein

    We are looking for a Customer Service Employee to join our Road Logistics team in Contern, Luxembourg- Your Role :The Customer Service acts as a centralized interface/ helpdesk between our customers, the Road Logistics department, and the suppliers.- Your Responsibilities: Interlocutor for all customer requests; Complaint handling and negative reporting in...

  • Customer Service Employee

    il y a 2 semaines

    Contern, Luxembourg Kuehne+Nagel Temps plein

    We are looking for a Customer Service Employee to join our Road Logistics team in Contern, Luxembourg- Your Role :The Customer Service acts as a centralized interface/ helpdesk between our customers, the Road Logistics department, and the suppliers.- Your Responsibilities: Interlocutor for all customer requests; Complaint handling and negative reporting in...

  • Operations Specialist- Integrated Logistics

    il y a 2 semaines

    Contern, Luxembourg Kuehne+Nagel Temps plein

    We are hiring for an Operations Specialist, to join our 4PL Control Tower in Contern, Luxembourg- Your Role :As Operations Specialist, you will coordinate transport-related activities (e.g. Order Fulfilment, Transport Management, Freight Settlement, Request and Deviation Management, Visibility and Monitoring), in line with our 4PL customer expectations and...

  • Customisation Technician

    il y a 2 semaines

    Contern, Luxembourg Fanuc Europe Corporation SA Temps plein

    Customisation Technician:FANUC is the world leading provider of factory automation. Our machine range includes a number of Robots, Cutting, Drilling, and Injection moulding machines, Laser, motors and control systems used in automation.FANUC Europe Corporation is the European Headquarter, located in Luxembourg. Our 300+ employees provide a full range of...

  • Operations Specialist- Integrated Logistics

    il y a 2 semaines

    Contern, Luxembourg Kuehne+Nagel Temps plein

    We are hiring for an Operations Specialist, to join our 4PL Control Tower in Contern, Luxembourg- Your Role :As Operations Specialist, you will coordinate transport-related activities (e.g. Order Fulfilment, Transport Management, Freight Settlement, Request and Deviation Management, Visibility and Monitoring), in line with our 4PL customer expectations and...

  • Sea Logistics Customer Care Employee

    il y a 2 semaines

    Contern, Luxembourg Kuehne+Nagel Temps plein

    We are looking for a Customer Care employee to join our Sea Logistics team in Contern, Luxembourg.- Your Role :The Sea Logistics Customer Care employee is the single point of contact for a defined group of customers in Sea Logistics. The Sea Logistics Customer Care employee supports customers by providing helpful information, answering questions, and...

  • Team Leader Customer Service

    il y a 1 mois

    Contern, Luxembourg Kuehne Nagel Temps plein

    Become part of a team that focuses on collaboration and development. Expand your potential and constantly broaden your horizons in a collegial and professional environment. Be the direct point of contact for our customers and together increase the added value for them and our company. We, the Customer Service Team in Contract Logistics in Contern,...

  • Customer Service Supervisor

    il y a 2 semaines

    Contern, Luxembourg DHL Temps plein

    Key accountabilities: According to the available resources, daily monitors the team planning and defines the work priorities in order to achieve the set targets (working time schedule, holidays / sicknesses.). Ensures the good onboarding, training, regular coaching / 121 and evaluation of the team according to the business guidance Monitors the team...

  • Teamleiter Customer Service

    il y a 2 semaines

    Contern, Luxembourg Kuehne+Nagel Temps plein

    Werde Teil eines Teams, für das Zusammenarbeit und Entwicklung im Vordergrund stehen. Baue dein Potenzial aus und erweitere in einem kollegialen und professionellen Umfeld stetig deinen Horizont. Sei direkter Ansprechpartner für unseren Kunden und steigere gemeinsam den Mehrwert für ihn und unser Unternehmen. Wir, das Customer Service Team in der...

  • Teamleiter Customer Service

    il y a 2 semaines

    Contern, Luxembourg Kuehne+Nagel Temps plein

    Werde Teil eines Teams, für das Zusammenarbeit und Entwicklung im Vordergrund stehen. Baue dein Potenzial aus und erweitere in einem kollegialen und professionellen Umfeld stetig deinen Horizont. Sei direkter Ansprechpartner für unseren Kunden und steigere gemeinsam den Mehrwert für ihn und unser Unternehmen. Wir, das Customer Service Team in der...

  • Teamleiter Customer Service

    il y a 2 semaines

    Contern, Luxembourg Kuehne+Nagel Temps plein

    Werde Teil eines Teams, für das Zusammenarbeit und Entwicklung im Vordergrund stehen. Baue dein Potenzial aus und erweitere in einem kollegialen und professionellen Umfeld stetig deinen Horizont. Sei direkter Ansprechpartner für unseren Kunden und steigere gemeinsam den Mehrwert für ihn und unser Unternehmen. Wir, das Customer Service Team in der...

  • Teamleiter Customer Service Warehousing

    il y a 2 semaines

    Contern, Luxembourg Kuehne+Nagel Temps plein

    Werde Teil eines Teams, für das Zusammenarbeit und Entwicklung im Vordergrund stehen. Baue dein Potenzial aus und erweitere in einem kollegialen und professionellen Umfeld stetig deinen Horizont. Sei direkter Ansprechpartner für unseren Kunden und steigere gemeinsam den Mehrwert für ihn und unser Unternehmen. Wir, das Customer Service Team in der...

  • Teamleiter Customer Service Warehousing

    il y a 2 semaines

    Contern, Luxembourg Kuehne+Nagel Temps plein

    Werde Teil eines Teams, für das Zusammenarbeit und Entwicklung im Vordergrund stehen. Baue dein Potenzial aus und erweitere in einem kollegialen und professionellen Umfeld stetig deinen Horizont. Sei direkter Ansprechpartner für unseren Kunden und steigere gemeinsam den Mehrwert für ihn und unser Unternehmen. Wir, das Customer Service Team in der...

  • Facilities Specialist

    il y a 1 mois

    Contern, Luxembourg GH intérim Wiltz Temps plein

    PositionGH intérim Sàrl is a company created and managed by two partners who are experienced in the field of human resources for many years now.The teams of GH intérim are made up of passionate people, speaking French, German, English, Dutch, Luxembourgish, etc. and with several years of experience in HR in Luxembourg.In order to serve its customers...

  • Team Leader Customer Service Warehousing

    il y a 2 semaines

    Contern, Luxembourg Kuehne+Nagel Temps plein

    Next steps to joining our teamStep 1- Step 2Speak with your Kuehne+Nagel recruiting specialistStep 3Meet our hiring teamStep 4Decide if you will accept the offer

  • Contract Logistics Operations Supervisor

    il y a 2 semaines

    Contern, Luxembourg Kuehne+Nagel Temps plein

    Your Role :As a Contract Logistics Operations Supervisor, you will be responsible for the continuous improvement of warehouse operations by managing and developing warehouse staff, as well as monitoring and evaluating operations.- Your Responsibilities: Motivating, coaching and training your staff by monitoring the progress of current training courses and...

  • Operations Specialist

    il y a 2 semaines

    Contern, Luxembourg International Fund Services & Asset Management Temps plein

    GROWTH = NEW CHALLENGES and NEW OPPORTUNITIES at ifsamWe're 40 people offering investment fund platform services to financial institutions in Europe.We have very ambitious growth plans and are therefore always looking to hire the best and brightest.Push your career And join our team asOPERATIONS SPECIALISTWhy is ifsam so attractive?EARN WELLWe pay a very...