Customer Relationship Officer

il y a 2 semaines


Luxembourg, Luxembourg Ecocert India Temps plein

Teletravail- Customer relations- Permanent- Any sector
Job description:


What you can expect when you join Ecocert:

  • An experienced team that will support you from the start of your integration to the end of your career.
  • Collaborative management where your ideas and opinions will be taken into account.
  • A work environment that is in tune with the personal lives of its employees.
  • A company that takes its mission to improve environmental and ethical practices to heart.

Here is an example of tasks representative of the role:

  • Accompany a group of customers by being their privileged contact.
  • Ensure that the certification process runs smoothly.
  • Forward relevant documents to the operator in collaboration with the administrative officer.
  • Play a commercial role by fostering a positive relationship with customers.

Profile:

To be successful in this role you must:

  • Have a high school diploma or professional experience in customer service.
  • Have professional oral and written communication skills in English and French.
  • Be familiar with the standards and guidelines in force in our field.
  • Be familiar with Office Suite and Customer Portal software.

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