Service Delivery Risk Manager

il y a 2 semaines


Luxembourg, Luxembourg Brown Brothers Harriman Temps plein

What You Can Expect At BBH:

If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can.

You will have direct access to clients, information and experts across all business areas around the world.

BBH will provide you with opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm.

We encourage a culture of inclusion that values each employee's unique perspective. We provide a high-quality benefits program emphasizing good health, financial security, and peace of mind.

Ultimately we want you to have rewarding work with the flexibility to enjoy personal and family experiences at every career stage.

Our BBH Cares program offers volunteer opportunities to give back to your community and help transform the lives of others.


At Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients.

We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges.

We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value wherever they can.

Someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution.

Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in protecting and enhancing our client's financial well-being.


If you are looking for an entrepreneurial environment where you can learn and thrive, Brown Brothers Harriman is the right place for you.

Joins us as Service Delivery Risk Manager


Enterprise Risk Management are currently looking to hire an Investor Services Risk Management Vice President to drive our mission; to strengthen and protect the firm and its clients by: (i) Establishing a global framework for identifying and anticipating risks to the Firm; (ii) Supporting our lines of business to execute our program of measuring, managing, and monitoring those risks; and (iii) Driving a culture of risk awareness, transparency and escalation.


Key responsibilities include:

  • Ensuring new business and day to day operations are in line with the firm's stated risk appetite.
  • Acting as a strategic ally to Product division leaders in their proactive identification, measurement, management and monitoring of risk within the InServ line of business.
  • Leading and driving a culture of risk awareness, transparency and escalation across the LOB.
  • Leading and developing a team of risk professionals to carry out the mission of ERM in the proactive identification and management of risk.
  • Supporting the holistic management of risk associated with new business, business change and issue resolution, acting in a leadership capacity as required.
  • Actively participating in various forums designed to assess new products and services to ensure all identified risks have been appropriately defined and proper mitigating controls have been identified and implemented and all residual risks are acknowledged and accepted by the business prior to launch
  • Identifying, assessing and escalating trends, control weaknesses and supporting the development of sustainable solutions for the management of risk in the business.
  • Actively seeking to Lead/Perform targeted risk/control reviews of Operational processes/workflows. Present findings and recommendations.
Monitor/Track corrective action plans, analyze trends and assess root causes re:

audit/regulatory findings, risk and control self-assessment gaps and risk events.- Leveraging existing risk management tools, such as the firmwide risk event database and risk and control self-assessment database to assist in causal analysis of risk matters/incidents.- Providing a high standard of risk reporting and communication on risk and control topics and representing the ERM InServ Risk function within the LOB and on a firmwide basis.- Fostering a culture of risk transparency, regulatory risk awareness and appropriate risk escalation to the senior management team.- Supporting the InServ Risk Leadership team with implementation of the risk and control framework within Investor Services (including governance, procedures, and risk-control infrastructure) for InServ's strategy that aligns with the Firm's risk management policies and meets regulatory expectations.- Developing and supporting training initiatives for InServ staff to develop risk awareness, risk culture and understanding of fundamental control principles.- Providing support and insights on industry best practice to initiatives impacting the Investor Services Line of Business.- Working closely with senior business leadership and peers in ERM, Legal, Compliance and Internal Audit to ensure effective and proactive business risk mitigation.

- Representing BBH on client engagements, industry association initiatives, industry working groups, conference pan
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