Manager, Eu Delivery Service Partner Planning

il y a 2 semaines


Luxembourg, Luxembourg Amazon EU SARL Temps plein
A degree.

  • Relevant experience in program management, vendor management or supplier management within a crossfunctional organization.
  • Relevant experience in logistics, operations or product management.
  • Relevant experience in handling multiple projects and working towards tight deadlines.
  • Relevant experience in project management: organization, supervising details, keeping multiple tasks/projects on track, and coordinating change
  • Relevant experience working with the MS Office (Excel) in a professional environment.
  • Relevant experience in analyzing data and creating reports for leadership.
As Manager, DSP Capacity Planning, you will be responsible for building the long-term capacity plan for the DSP Program.

This leader will determine the number of DSPs needed in the delivery stations based on the network plan, and chart the path to fill capacity working across planning, partner acquisition and onboarding teams.

This is a highly visible role with senior leaders and decision makers in Amazon operations.

The incumbent will regularly lead business and planning reviews with senior operations leaders, and manage relationships and drive alignment across a variety of stakeholders - including planning, finance, fleet, expansion and the local country teams.

It is also a highly innovative space requiring the incumbent to use a quantitative and analytical approach, balanced by business judgment to determine the capacity plans, while constantly iterating on the process to drive improvements.

Key job responsibilities

  • Build delivery station level DSP capacity plans, and act as the single source of truth for reporting on DSP demand.
  • Build a scalable and logical process utilizing historical business data and DSP performance standards; building planning tools to ingest inputs from various stakeholders.
  • Lead reviews with operations leaders on capacity planning.
  • Partner with stakeholders to align on changes, and be the single source of truth for DSP demand.
  • Monitor and report on the progress in capacity build and utilization.
  • Work crossfunctionally across multiple operations functions to drive standards in capacity planning and management.
  • Coordinate and direct execution of DSP capacity plans with partner acquisition teams based on the capacity plans.
  • Build partnership with upstream planning functions to measure, control and respond to planning variation.
  • Maintain a focus on the DSP experience in building realistic, yet attainable capacity plans.
About the team

Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses.

We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers.

Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions.


The EU Delivery Service Partner (DSP) team is responsible for managing and growing the network of professional contract organizations that power Amazon's in-house last mile delivery service.

Our partners work out of delivery stations across EU and are assigned delivery routes and packages.

The DSP Capacity Planning team is central to achieving the program objectives of DSP Last Mile Delivery. This team charts the plan to build DSP capacity across the delivery network.

  • Advanced degree.
  • Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership.
  • Relevant experience of solving complex business problems with simple solutions.
  • Relevant experience working with R, Matlab, SQL.


  • Luxembourg, Luxembourg Amazon EU Sarl Temps plein

    A degree Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership Relevant experience owning/driving roadmap strategy and definition Relevant experience in product management, program management, or vendor management, and/or supplier management Relevant experience working with the MS Office suite (Word,...


  • Luxembourg, Luxembourg Amazon EU Sarl - A84 Temps plein

    A degree.Relevant experience with programme management, demonstrating end-to-end ownership of projects and initiatives.Relevant experience with Microsoft Office and in particular Excel (eg. V-lookups & pivot tables).At Amazon, we're working to be the most customer-centric company on earth. One way we endeavor to achieve this and to delight our customers is...


  • Luxembourg, Luxembourg Amazon EU Sarl Temps plein

    A bachelors degree or equivalent Relevant experience in an analytical role leading a project or programme and partnering with multiple stakeholders within a business Relevant experience in using data analytics to solve problems such as customer, partner or business performance issues Relevant experience communicating complex information and solutions to...


  • Luxembourg, Luxembourg Northern Trust Corp. Temps plein

    About Northern Trust:Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families and institutions by remaining true to our enduring...

  • Service Delivery Manager

    il y a 2 semaines


    Luxembourg, Luxembourg LHH Temps plein

    We are currently looking for a Service Delivery Manager for one of our clients, a European provider of business-to-business digital services.LHH Recruitment Solutions offers extensive HR solutions through one unique brand. We are specialised in the employment of middle and top management and highly qualified professionals in contracting, temporary and...

  • Transport Planning Manager

    il y a 2 semaines


    Luxembourg, Luxembourg Amazon EU Sarl - A84 Temps plein

    Relevant experience in supply chain management. Relevant experience defining program delivery requirements in supply chain and using data and metrics to determine improvements. Relevant experience working cross functionally with tech and nontech teams. Relevant experience in cross functional project delivery.Our Transport Planning Managers are always...


  • Luxembourg, Luxembourg Vodafone Temps plein

    Experience Level:Mid-Senior LevelLocation:LuxembourgTravel Requirement:2- 50%Our Company:Our purpose at Vodafone is to connect for a better future. At Vodafone Group, we partner with our local markets to drive consistency and earn customer loyalty across 20 countries for over 600 million customers. We are restless and passionate about creating a better...


  • Luxembourg, Luxembourg Amazon EU SARL Temps plein

    Significant experience in an analytical fields Significant experience in a project/program management role Ability and strong willingness to use data to answer first time asked questions, and solve largescale ambiguous problems. Ability to lead and structure projects, in particular liaising and collaborating with internal partners to influence direction and...


  • Luxembourg, Luxembourg Amazon EU SARL Temps plein

    Bachelor's degree Relevant experience in analysing data and creating reports for leadership Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership Relevant experience in managing multiple projects with competing deadlinesDo you pioneer? Do you enjoy breaking down and solving complex problems for the...


  • Luxembourg, Luxembourg Amazon EU Sarl - A84 Temps plein

    Bachelor's degree with experience in a program management role. Strong leadership skills; experience leading large scale project or programs; owning weekly & monthly status reports and updates Strong Project management and analytical skills; Ability to manage different programs at a network level to influence and obtain buyin, and then drive execution,...


  • Luxembourg, Luxembourg Amazon EU Sarl - A84 Temps plein

    > > Bachelor's degree with experience in a program management role> Strong leadership skills; experience leading large scale project or programs; owning weekly & monthly status reports and updates> Strong Project management and analytical skills; Ability to manage different programs at a network level to influence and obtain buy-in, and then drive execution,...


  • Luxembourg, Luxembourg Amazon EU SARL Temps plein

    Proven experience of working in a highly complex analytical environment preferably in Supply Chain, Logistics or Transportation Planning. Strong oral and written communication skills are crucial, as well as ability to think clearly, analyze quantitatively, problemsolve, and prioritize. Advanced Excel knowledge is required.Amazon is looking for an experienced...

  • Service Delivery Manager

    il y a 2 semaines


    Luxembourg, Luxembourg Econocom Temps plein

    Econocom designs, finances and oversees companies' digital transformation.The Econocom Group share is part of the BelMid index.You will be part of our Team in Luxembourg and you report to the Service Delivery Team Leader and the Directors of Econocom PSF S.A.Responsibilities:Implementation of a successful service delivery approach throughout the team,...


  • Luxembourg, Luxembourg Amazon EU Sarl Temps plein

    Bachelor's degree 6+ years of experience in the fleet, supply chain or logistics industry Experience in business ownership, controlling and business analysis A proven track record of creating effective reporting and data analysis Strong analytical skills combined with proficiency in Excel Excellent communications skills and a high bar for accuracy and...


  • Luxembourg, Luxembourg Amazon EU SARL Temps plein

    Bachelors degree or equivalent Significant experience in an analytical fields Proven experience in a project/program management role Ability and strong willingness to use data to answer first time asked questions, and solve largescale ambiguous problems. Ability to lead and structure projects, in particular liaising and collaborating with internal partners...


  • Luxembourg, Luxembourg Amazon EU Sarl - A84 Temps plein

    BA/BS degree in Finance, Accounting, Economics and/or similar discipline with analytical bias Finance Leader/Manager or equivalent with 5+ years' experience leading a team 10+ years of overall relevant finance work experienceKey job responsibilities Serve as the financial leader for the speed programs operated through the core network in EU Provide strategic...

  • Service Delivery Manager

    il y a 2 semaines


    Luxembourg, Luxembourg BlackRidge Group Temps plein

    **Job Information**:Work Experience- 5+ yearsIndustry- TechnologyContact Number City- LuxembourgCountry- LuxembourgProvince- Luxembourg (fr)Postal Code- L-1616**Service Delivery Manager - Senior**Blackridge Group Luxembourg recrute un profil Senior - Service Delivery ManagerLes tâches seront les suivantes:**Incident Management**:- Coordonner la gestion des...


  • Luxembourg, Luxembourg Amazon EU Sarl Temps plein

    Degree in Engineering, Business Administration, Economics, Finance, Operations Research, Mathematics, Statistics, Analytics or similar quantitative field. Experience of working in a highly complex analytical environment preferably in Supply Chain, Logistics or Transportation Planning. Strong oral and written communication skills are crucial, as well as...


  • Luxembourg, Luxembourg Amazon EU SARL Temps plein

    Proven experience of working in a highly complex analytical environment preferably in Supply Chain, Logistics or Transportation Planning. Strong oral and written communication skills are crucial, as well as ability to think clearly, analyze quantitatively, problemsolve, and prioritize. Advanced Excel knowledge is required.Amazon is looking for an experienced...


  • Luxembourg, Luxembourg Amazon Europe Temps plein

    DESCRIPTION *** Please note this role is also available in London and Bangalore*** Our GSRC team is looking for a Global Strategy & Planning, Sr. Manager who will be responsible for leading our overall GSRC planning process (OP & 3YP) along with the end to end integration with the overall existing Operational Risk Compliance (ORC) process that the ORC PMO...